<div dir="ltr"><div><p>Hello all,</p>
<p>I’m reaching out to ask if anyone would be willing to share their policy and/or procedures regarding digital library cards. We’ve recently noticed some misuse—specifically, individuals holding multiple active digital cards—and we’re curious to know if others have encountered similar issues.</p><p>In particular, we’re seeing cases where users are creating multiple Hoopla accounts using different digital library cards and reaching the borrowing limit on each.</p><p>If you've experienced anything similar, how have you addressed it?</p><p>


</p><p>Thank you in advance for any insights you’re able to share!</p></div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div style="font-size:12.8px"><div style="font-size:small">Thank you,</div></div><div style="font-size:12.8px"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="font-size:12.8px"></div></div></div></div></div></div></div></div></div></div></div><div style="font-size:12.8px">Amber N. Rodland MBA (she/her)<br></div><div style="font-size:12.8px"><span style="font-size:12.8px">Circulation Services Coordinator<br></span></div><div style="font-size:12.8px">Muskingum County Library System</div><div style="font-size:12.8px">220 N 5th Street</div><div style="font-size:12.8px">Zanesville OH 43701</div><div style="font-size:12.8px">740.453.0391 ext. 119<br></div></div><div style="font-size:12.8px"><a href="http://muskingumlibrary.org" target="_blank">muskingumlibrary.org</a></div><a href="http://muskingumlibrary.org/" style="color:rgb(17,85,204);font-size:12.8px" target="_blank"><img src="http://muskingumlibrary.org/wp-content/uploads/2017/09/MuskingumCountyLibrary-Logo-email-v2.jpg"></a><div><br></div><div><div style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",serif;font-size:10px"><a href="https://www.goodreads.com/user/email_signature_destination/33343177?utm_medium=reading_link&utm_source=email_signature" style="color:rgb(24,24,24)" target="_blank">Currently Reading</a></div><div style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",serif;font-size:10px"><a href="https://www.goodreads.com/user/email_signature_destination/33343177?utm_medium=cover&utm_source=email_signature" target="_blank"><img width="50" alt="Book Cover" src="https://www.goodreads.com/user/email_signature_cover/33343177" style="margin:10px 0px 5px"></a></div><div style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",serif;font-size:10px;margin-top:5px"><a href="https://www.goodreads.com/?utm_medium=gr_logo&utm_source=email_signature" style="border:0px" target="_blank"><img width="16" height="16" alt="Goodreads Logo" src="https://s.gr-assets.com/assets/icons/goodreads_icon_32x32-6c9373254f526f7fdf2980162991a2b3.png" style="vertical-align:middle;margin-right:2px"> </a><a href="https://www.goodreads.com/user/email_signature_instructions?utm_medium=gyo_link&utm_source=email_signature" style="color:rgb(170,170,170);vertical-align:middle" target="_blank">Get your own email signature</a></div></div></div></div></div></div>