<div dir="ltr"><div dir="ltr"><div><div class="gmail-gs"><div class="gmail-gE gmail-iv gmail-gt"><table cellpadding="0" class="gmail-cf gmail-gJ"><tbody><tr class="gmail-acZ"><td class="gmail-gF gmail-gK"><table cellpadding="0" class="gmail-cf gmail-ix"><tbody><tr><td class="gmail-c2"></td></tr></tbody></table></td><td class="gmail-gH gmail-VYc0jb"><br></td><td class="gmail-gH"><br></td><td class="gmail-gH gmail-acX gmail-bAm gmail-VN9Psd" rowspan="2"><br></td></tr></tbody></table></div></div><div class="gmail-"><div id="gmail-:4u5" class="gmail-ii gmail-gt"><div id="gmail-:4u4" class="gmail-a3s gmail-aiL"><div id="gmail-avWBGd-2260"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div>Greetings,<br><br><span class="gmail-il">Lorrie</span> <span class="gmail-il">Germann</span> has shared an alert about a recent issue with new E-Rate form filing and a suggested workaround.</div><div><br></div><div>Please reach out if you have questions!</div><div><br>Best wishes,<br><br>Christine
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<br clear="all"></div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div>--</div><div>Christine Morris (she/her)<br></div><div>Digital Resources Manager<br></div><div>Ohio Public Library Information Network</div><div><a href="mailto:christine@oplin.ohio.gov" target="_blank">christine@oplin.ohio.gov</a></div><div>614-728-5252 (OPLIN Support)</div><div>614-728-0227 (direct)<br></div></div></div></div><br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>From: <b class="gmail_sendername" dir="auto">Lorrie Germann</b> <span dir="auto"><e-rate@ohio-k12.help></span><br>Subject: Current EPC Error Message To Be Aware Of<br><br></div><br><br><div>
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Good evening E-Rate Community,<br><br>
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I want to make you aware of a current issue with EPC, the E-Rate portal. When clicking on most shortcut options in the upper right corner of the Landing Page, such as the "Form 470", we're getting the error message "The Requested Action is Not Available<span>". USAC </span>acknowledged this is a known issue and is working on a fix<span>. </span>
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<span><br></span><span>However, </span>if you need to file a Form 470, click your billed entity name under "My Entities" on the Landing Page, then select "FCC Forms" from the menu options. You'll see the option to "Create FCC Form 470" in the upper-right corner of the page. We're not seeing the error message here, allowing you to complete the application.
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<br>I'll let you know when the issue is resolved.
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<br>I hope that helps, but please let me know if you have any questions.
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<br>Sincerely,<br><br>
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Lorrie
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State E-Rate Coordinator<br><span>Ohio Department of Education & Workforce</span><br><span><a href="mailto:lorrie.germann@education.ohio.gov" target="_blank">lorrie.germann@education.ohio.gov</a></span><br><span>740-253-1153</span><br><span style="font-size:12.0pt;line-height:107%;font-family:'Calibri',sans-serif"><a href="https://www.ohio-k12.help?mailpoet_router&endpoint=track&action=click&data=WyIxMTgwNSIsIjkwZjI3MzQ0ZjU0Y2U1YzM2ODM0YTMxYmVjMzE5YWNkIiwiMjY4IiwiZTNiYzNiYjY2Y2NiIixmYWxzZV0" style="color:#21759b;text-decoration:underline" target="_blank">https://www.ohio-k12.help/e-rate-support/</a></span><br>
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