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<div style="max-width: 890px; color: rgb(0, 0, 0);"><a data-auth="NotApplicable" class="OWAAutoLink" id="OWA41e75f1b-5753-e32c-f441-e4ff433a671f" href="https://mms.neo-rls.org/ct.php?lid=498410709&mm=146852353951"><img style="width: 100%; height: auto; box-sizing: border-box; display: block;" title="AI & Information Litearcy. March 10, 2026. Register Now." alt="AI & Information Litearcy. March 10, 2026. Register Now." src="https://d15k2d11r6t6rl.cloudfront.net/pub/8ziy/om4q4zpg/2ei/y4x/y5r/AI%20Information%20Literacy.png"></a></div>
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<p style="text-align: center; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 0);"><b>A Note from the</b></span></p>
<p style="text-align: center; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 0);"><b>Continuing Education Coordinator</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">Registration is now open for the 2nd<b> Customer Service Conference: Communication
and Credibility</b>. This will be held on </span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"><b><u><a style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAe13daaf0-49b1-26a6-6549-f50926537831" href="https://mms.neo-rls.org/ct.php?lid=498411931&mm=146852353951">Thursday,
April 23, 2026</a></u></b></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> at the Hilton Garden Inn in Twinsburg. <br>
<br>
In an era where the library serves as a vital sanctuary for information and connection, our success thrives on the trust we build through every interaction. <br>
<br>
Today, we invite you to explore the multifaceted nature of modern service. We will begin by mastering?Professional Intelligence (PQ)?to anchor our daily work in empathy and reliability. Participants will explore practical ways to create positive interactions,
navigate difficult situations, and communicate with clarity and respect—whether working with patrons, coworkers, or community partners. Emphasis is placed on active listening, empathy, and thoughtful communication as essential tools for maintaining professionalism,
strengthening relationships, and fostering teamwork. Attendees will leave with a shared understanding of how everyday behaviors contribute to a professional culture that reflects both personal pride and the library’s mission of service.</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">Afternoon Breakout Sessions include: </span></p>
<ul style="text-align: left; flex-direction: column; display: flex;">
<li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span role="presentation" style="line-height: 1.2;">Strengthening Staff Communication Across Generations and Departments</span></li><li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span role="presentation" style="line-height: 1.2;">Safety and Security in Libraries?? </span></li><li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span role="presentation" style="line-height: 1.2;">Access Is Customer Service: Communicating Belonging in Public Libraries</span></li><li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span role="presentation" style="line-height: 1.2;">Respect + Resilience: Applying the Mentor Mindset to Improve Teen Engagement</span></li></ul>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">The closing?session offers practical, easy-to-use strategies for building resilience,
establishing healthy boundaries, and managing stress in a way that supports your wellbeing both on and off the desk. Together, we’ll explore tools for staying grounded, communicating confidently, and creating habits that protect your energy.</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">Click this event
</span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"><u><a style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA3aeac6a2-0e99-1302-b8bd-2e490eddacfb" href="https://mms.neo-rls.org/ct.php?lid=498411931&mm=146852353951">link</a></u></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> for
more information and to register.</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">We look forward to seeing you there! </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">Melissa </span></p>
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<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><b>Exciting Events & CE You Can’t Miss!</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><b>February</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA8b041ea0-d397-d388-4280-f41e33b4081f" href="https://mms.neo-rls.org/ct.php?lid=498413153&mm=146852353951">Human
Resources/Fiscal Office Active Learning Community Meeting</a></u></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">2/13/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAb1454736-c33b-3115-067e-b87499491dd9" href="https://mms.neo-rls.org/ct.php?lid=498414375&mm=146852353951">Diversity,
Equity, Inclusion & Accessibility Active Learning Community Meeting</a></u></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">2/17/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA66118a73-96b3-a580-e265-da6446ec727b" href="https://mms.neo-rls.org/ct.php?lid=498415597&mm=146852353951">Public
Relations and Marketing Active Learning Community Meeting</a></u></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">2/18/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA090e0b33-c57d-5bf8-9b47-daa0bafe26c2" href="https://mms.neo-rls.org/ct.php?lid=498416819&mm=146852353951">Make
Presentations with Canva </a></u><b><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAf556df65-f513-a537-23b4-3d8260bfad04" href="https://mms.neo-rls.org/ct.php?lid=498416819&mm=146852353951">(I)</a></u></b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">2/19/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAee6e7a2f-493b-f9a0-2e92-54b10135f22a" href="https://mms.neo-rls.org/ct.php?lid=498418041&mm=146852353951">It’s
About Time: Supporting Neurodivergent Employees with Time Management in the Workplace</a></u></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"> <b>(I)</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">2/24/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA1e4c840f-6e3c-3932-08d6-a8f077f25312" href="https://mms.neo-rls.org/ct.php?lid=498419263&mm=146852353951">Workplace
Wellbeing Active Learning Community Meeting</a></u></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">2/24/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAa9d854cd-e8ae-89c6-89d1-8d5d56732cb5" href="https://mms.neo-rls.org/ct.php?lid=498420485&mm=146852353951">New
Supervisors' Academy</a></u><b><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA5f9a3ed2-337b-8334-8394-65db0af51bf2" href="https://mms.neo-rls.org/ct.php?lid=498420485&mm=146852353951"> (I)</a></u></b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">2/25/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA38508557-9620-9adb-c37e-518a2d582bb4" href="https://mms.neo-rls.org/ct.php?lid=498421707&mm=146852353951">AI’s
Environmental Impact </a></u><b><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA9b3141f7-d878-03a3-202b-a43c0f3c8ca2" href="https://mms.neo-rls.org/ct.php?lid=498421707&mm=146852353951">(I)</a></u></b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">2/26/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><b>March</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA2f203f55-7bf3-ea3e-cb39-77067a05882e" href="https://mms.neo-rls.org/ct.php?lid=498422929&mm=146852353951">Library
Programming with AI: Using AI to Help Create Impactful and Memorable Library Programs</a></u><b><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAcb49ba60-c8c4-bab5-9024-534e4018df24" href="https://mms.neo-rls.org/ct.php?lid=498422929&mm=146852353951"> (I)</a></u></b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">3/3/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAdb36b722-8ec8-0138-085f-e8d86d352bcd" href="https://mms.neo-rls.org/ct.php?lid=498424151&mm=146852353951">Training/Staff
Development Active Learning Community Meeting</a></u></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">3/3/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAc4ae166f-70f6-ae54-37d7-3357a6a482fa" href="https://mms.neo-rls.org/ct.php?lid=498425373&mm=146852353951">Creating
More Joy & Resilience in the Library</a></u><b><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAdf36fc8e-5aa7-b2f0-4402-992c8c611b7e" href="https://mms.neo-rls.org/ct.php?lid=498425373&mm=146852353951"> (F)</a></u></b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">3/4/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA54ddca16-d590-2d6f-23e1-937a7d4bc9d3" href="https://mms.neo-rls.org/ct.php?lid=498426595&mm=146852353951">Middle
Management Active Learning Community Meeting</a></u></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">3/5/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA83ff31be-7631-7220-70f0-3c107cff8072" href="https://mms.neo-rls.org/ct.php?lid=498427817&mm=146852353951">AI
& Information Literacy: Building Critical Evaluation Skills for Generative AI </a>
</u><b><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAa562de3e-c22c-7bb0-da9c-9eb297b02d45" href="https://mms.neo-rls.org/ct.php?lid=498427817&mm=146852353951">(F)</a></u></b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">3/10/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAed811880-4bbc-b168-7a25-f6da9cfe052e" href="https://mms.neo-rls.org/ct.php?lid=498429039&mm=146852353951">Book
Discussion Active Learning Community Meeting</a></u></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">3/11/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA98aa7c20-f74b-c02e-107c-9702a9cdc522" href="https://mms.neo-rls.org/ct.php?lid=498430261&mm=146852353951">Circulation
Active Learning Community Meeting</a></u></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">3/12/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAdff4e243-de79-7054-6e75-d8d978e70c8e" href="https://mms.neo-rls.org/ct.php?lid=498431483&mm=146852353951">Intellectual
Freedom in Crisis: Moral Panics, Censorship, and the Cost to Library Workers </a>
</u><b><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA7bb878da-5c70-b9f1-e2ad-3ae5ea20a255" href="https://mms.neo-rls.org/ct.php?lid=498431483&mm=146852353951">(I)</a></u></b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">3/19/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 0);"><b>NEW!</b></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">
</span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAb18a250a-488a-d26f-5497-49ad19b54158" href="https://mms.neo-rls.org/ct.php?lid=498432705&mm=146852353951">Utilizing
Tutor.com for Live Online Tutoring & More </a></u><b><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA1d6739f8-efcc-8b3b-d3f2-22a4e8659647" href="https://mms.neo-rls.org/ct.php?lid=498432705&mm=146852353951">(F)</a></u></b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">3/19/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><b>April</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"><u><a style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA14bf1561-dbc5-fb40-3b49-3608f3480c58" href="https://mms.neo-rls.org/ct.php?lid=498433927&mm=146852353951">Construction
and Facilities Active Learning Community Meeting</a></u></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">4/8/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAcddf1a3f-da74-d624-d082-610252b13dcf" href="https://mms.neo-rls.org/ct.php?lid=498435149&mm=146852353951">Technical
Services and Collection Development Active Learning Community Meeting</a></u></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">4/15/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA0f9fc4a6-aab5-2d1e-e2c1-94fcfed69dfd" href="https://mms.neo-rls.org/ct.php?lid=498411931&mm=146852353951">Customer
Service Conference: Communication and Credibility </a></u><b><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA118902d2-e997-8fa5-3683-b9f026e1752d" href="https://mms.neo-rls.org/ct.php?lid=498411931&mm=146852353951">(I)</a></u></b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">4/23/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAa7f5992e-74d3-c51b-1f92-f2b615b980dd" href="https://mms.neo-rls.org/ct.php?lid=498436371&mm=146852353951">Youth
Services (Children & Teen) Active Learning Community Meeting</a></u></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">4/29/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAe21e48c1-00ac-9c90-9990-84151f586e67" href="https://mms.neo-rls.org/ct.php?lid=498437593&mm=146852353951">Outreach
Active Learning Community Meeting</a></u></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">4/30/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><b>May</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 0);"><b>NEW!</b></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">
</span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA65435733-fc94-10b4-e839-f19f370e47ce" href="https://mms.neo-rls.org/ct.php?lid=498438815&mm=146852353951">IT
Active Learning Community Meeting</a></u></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">5/5/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 0);"><b>NEW!</b></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">
</span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><u><a style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA3f41c734-98af-d3c6-5af9-d5235679c2af" href="https://mms.neo-rls.org/ct.php?lid=498440037&mm=146852353951">Adult
Services Active Learning Community Meeting</a></u></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">5/13/2026</span></p>
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<span style="line-height: 32px;"><a style="color: rgb(255, 255, 255); text-decoration: none;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAe86d4136-4656-0d1d-b891-7f5b72445ae5" href="https://mms.neo-rls.org/ct.php?lid=498441259&mm=146852353951">View
Full Calendar</a></span></div>
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<div style="max-width: 890px; color: rgb(0, 0, 0);"><img style="width: 100%; height: auto; box-sizing: border-box; display: block;" title="Here's what happened in January: 10 Events; 528 Registered for Live Events; 202 Registered for Archived Events" alt="Here's what happened in January: 10 Events; 528 Registered for Live Events; 202 Registered for Archived Events" src="https://d15k2d11r6t6rl.cloudfront.net/pub/8ziy/om4q4zpg/jba/zkc/a06/January%202026%20Stats.jpg"></div>
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<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(85, 85, 85);"><b>2026 Statewide Salary Survey Opens Next Month<br>
</b></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"><br>
All libraries in Ohio are invited to participate in this comprehensive wage and benefit survey by submitting their data. The Survey will be distributed to libraries in Ohio on March 3, 2026. Completion date is April 30, 2026, and results will be available in
June 2026. <br>
<br>
We encourage your participation and welcome any questions. Please visit our FAQ page for more information:
</span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 255);"><u><a style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" title="https://www.neo-rls.org/2026_neo-rls_statewide_salary.php" class="OWAAutoLink" id="OWAd56616ea-64f5-1840-f1ff-591b1fbac31f" href="https://mms.neo-rls.org/ct.php?lid=498442481&mm=146852353951">https://www.neo-rls.org/2026_neo-rls_statewide_salary.php</a></u></span></p>
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<div style="max-width: 296.667px; color: rgb(0, 0, 0);"><img style="width: 100%; height: auto; box-sizing: border-box; display: block;" src="https://d15k2d11r6t6rl.cloudfront.net/pub/8ziy/om4q4zpg/w1d/6ti/pek/NewStateLibrary_1.png"></div>
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<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(85, 85, 85);"><b>State Library of Ohio Monthly Report Now Available</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">The latest edition of the State Library Monthly Report, featuring recent updates,
upcoming programs, information, and resources designed to support our patrons and community partners is now available. This month includes ongoing usage of several resources, as well as activities and presentations from the State Library.
</span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"><u><a style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAacaa6bfd-93e4-c017-3645-0e0ebfb2470e" href="https://mms.neo-rls.org/ct.php?lid=498443703&mm=146852353951">You
may view the report here</a></u></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">.</span></p>
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<div style="max-width: 222.5px; color: rgb(0, 0, 0);"><a data-auth="NotApplicable" class="OWAAutoLink" id="OWA2069542b-3582-46f6-2a6a-0ae00f709ccb" href="https://mms.neo-rls.org/ct.php?lid=498446147&mm=146852353951"><img style="width: 100%; height: auto; box-sizing: border-box; display: block;" title="PLA Logo" alt="PLA Logo" src="https://d15k2d11r6t6rl.cloudfront.net/pub/8ziy/om4q4zpg/1gw/lcg/tot/PLA_color_550px.png"></a></div>
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<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(85, 85, 85);"><b>Register Now for Responding to ICE at the Library: Real World
Approaches</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">When agents from U.S. Immigration and Customs Enforcement (ICE) enter a public library,
staff need to know how to respond calmly, lawfully, and in ways that keep everyone safe. This webinar will highlight how libraries of different sizes and in different communities are navigating these situations in real life. Presenters will share how their
libraries are approaching staff training, handling interactions, and ensuring everything is done professionally and legally. This webinar, sponsored by PLA’s
</span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"><u><a style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" title="https://americanlibraryassociation.informz.net/z/cjUucD9taT0xMjI0NzMxMCZwPTEmdT0xMjA5MjYyNzUzJmxpPTEyMDAwMTM1Mw/index.html" class="OWAAutoLink" id="OWA9188e0d5-da64-81ad-a174-d064ced27a88" href="https://mms.neo-rls.org/ct.php?lid=498447369&mm=146852353951">Committee
on Equity, Diversity, Inclusion and Social Justice</a></u></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">, is designed to offer practical, real-world perspectives.</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"><b>February 24, 2026</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"><b>1:00 - 2:00 PM CT</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"><b>Registration is free, but ALA individual membership is required.</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"><b><u><a style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" title="https://americanlibraryassociation.informz.net/z/cjUucD9taT0xMjI0NzMxMCZwPTEmdT0xMjA5MjYyNzUzJmxpPTEyMDAwMTM1Mg/index.html" class="OWAAutoLink" id="OWAfce02318-0b0a-3b64-bfff-5a30377157cc" href="https://mms.neo-rls.org/ct.php?lid=498448591&mm=146852353951">Join
this webinar</a></u></b></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"><b> to:</b></span></p>
<ul style="text-align: left; flex-direction: column; display: flex;">
<li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span role="presentation" style="line-height: 1.2;">Understand at least four ways libraries are successfully preparing for and responding to ICE encounters, with examples from three library systems representing a range of communities;</span></li><li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span role="presentation" style="line-height: 1.2;">Know practical steps to ensure responses are clear, consistent, and lawful, prioritizing staff and patron safety; and</span></li><li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span role="presentation" style="line-height: 1.2;">Use strategies for training and communication that help staff feel supported and confident in real-world situations</span></li></ul>
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<div style="max-width: 890px; color: rgb(0, 0, 0);"><a data-auth="NotApplicable" class="OWAAutoLink" id="OWA45943330-0c17-19d9-82a1-02c4dfb6f9e9" href="https://mms.neo-rls.org/ct.php?lid=498432705&mm=146852353951"><img style="width: 100%; height: auto; box-sizing: border-box; display: block;" title="Utilizing Tutor.com for Live Online Tutoring & More. March 19, 2026. Register Now." alt="Utilizing Tutor.com for Live Online Tutoring & More. March 19, 2026. Register Now." src="https://d15k2d11r6t6rl.cloudfront.net/pub/8ziy/om4q4zpg/kuv/qj9/asz/Tutor.com.png"></a></div>
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<div style="max-width: 222.5px; color: rgb(0, 0, 0);"><a data-auth="NotApplicable" class="OWAAutoLink" id="OWAf90074ae-830e-2250-31e6-1b85a86c9ce1" href="https://mms.neo-rls.org/ct.php?lid=498449813&mm=146852353951"><img style="width: 100%; height: auto; box-sizing: border-box; display: block;" title="Library Spotlight" alt="Library Spotlight" src="https://d15k2d11r6t6rl.cloudfront.net/pub/8ziy/om4q4zpg/4gg/gec/h4c/Library%20Spotlight.jpg"></a></div>
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<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(85, 85, 85);"><b>Find Your Furever Friend at North Canton Public Library </b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">North Canton Public Library will be hosting Caturday: Meet Adoptable Cats in the
Library this Saturday, February 14, from 11:00 AM - 1:00 PM. You can meet (and pet!) adoptable cats/kittens from
</span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"><u><a style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAfa651296-53fd-68a4-f3c4-a1491a2f0455" href="https://mms.neo-rls.org/ct.php?lid=498451035&mm=146852353951">Pawsitive
Hope.</a></u></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 12px; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
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