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<div style="max-width: 163.167px; color: rgb(0, 0, 0);"><img alt="Ragan Headshot" title="Ragan Headshot" style="width: 100%; height: auto; display: block;" src="https://90c9e5fb53.sdkmedia.net/pub/8ziy/om4q4zpg/x2a/lm2/n3t/Melissa%201.jpeg.jpg"></div>
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<p style="text-align: center; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><b>A Note from the</b></span></p>
<p style="text-align: center; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><b>Continuing Education Coordinator</b></span></p>
<p style="text-align: center; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);">Our 2026 Customer Service Conference: Communication and Credibility was extremely
popular this last April. In particular, the topics for all the breakout sessions. Unfortunately, it is impossible to attend all the breakout sessions. That is why we are repeating all the breakout sessions as webinars. This gives those that attended a chance
to participate in the sessions they missed. It also gives an opportunity to those that were not able to join us in-person. Below are the webinars and the dates.</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 255);"><a href="https://mms.neo-rls.org/ct.php?lid=535365211&mm=156244785259" id="OWAa1234217-0fda-c5f8-c235-d8ea9b6aee95" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;"><u>Supporting
Immigrant Patrons and Understanding 4th Amendment Rights in the Workplace</u></a></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"> <br>
Wednesday, 7/22/2026 </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 255);"><a href="https://mms.neo-rls.org/ct.php?lid=535366433&mm=156244785259" id="OWA8ae214d4-c8f4-4f36-5355-b1bfbe3b227f" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;"><u>Access
Is Customer Service: Communicating Belonging in Public Libraries</u></a></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"> <br>
Thursday, 8/20/2026 <br>
<br>
</span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 255);"><a href="https://mms.neo-rls.org/ct.php?lid=535367655&mm=156244785259" id="OWAbfd24f32-7512-cb4f-41d9-fea16979898e" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;"><u>Strengthening
Staff Communication Across Generations</u></a></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"> <br>
Wednesday, 8/26/2026 <br>
<br>
</span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 255);"><a href="https://mms.neo-rls.org/ct.php?lid=535368877&mm=156244785259" id="OWAcd4c69bf-3657-4e63-3b0b-346391256505" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;"><u>Respect
+ Resilience: Applying the Mentor Mindset to Improve Teen Engagement</u></a></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"> <br>
Wednesday, 9/2/2026 </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 255);"><a href="https://mms.neo-rls.org/ct.php?lid=535370099&mm=156244785259" id="OWAaecaa815-4c72-cec5-88a2-3065a62b8365" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;"><u>Safety
and Security in Libraries</u></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);">Wednesday, 9/9/2026 </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);">You won't want to miss a webinar. </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);">Have a great week, </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);">Melissa </span></p>
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<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><b>Exciting Events & CE You Can’t Miss!</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><b>May</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535371321&mm=156244785259" id="OWA57ea28ca-b210-0a40-ca70-bb19b8eae0f3" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Academic
Library Directors Active Learning Community Meeting - In-Person</u></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">5/29/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><b>June</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535372543&mm=156244785259" id="OWA984bfb68-0e74-0f39-0d5c-29308c67a22d" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Guided
Reading Roundtable (GRRT): Intro to Cozy</u></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">6/2/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535373765&mm=156244785259" id="OWA3ea7e431-84d1-7aa5-8d80-da7b4a7d7d85" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Special
Libraries Active Learning Community Meeting</u></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">6/3/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535374987&mm=156244785259" id="OWA7e26ed7a-0de3-b83e-9870-8578f2388a9c" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Facing
Challenges, Embracing Change: A Day for Collection Management and Technical Services</u><b><u> (I)</u></b></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">6/4/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535376209&mm=156244785259" id="OWA0605721e-d63a-2e1b-6392-47bda27bb08c" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Human
Resource/Fiscal Officer Active Learning Community Meeting - In-Person</u></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">6/5/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535377431&mm=156244785259" id="OWA526fe8cf-d115-5851-936d-e61aafd92747" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Human
Resource/Fiscal Officer Active Learning Community Meeting - Via Zoom </u></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">6/5/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535378653&mm=156244785259" id="OWA0789e782-19d7-7231-2193-02eb14621aab" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Canva
Drop-In For All</u></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">6/9/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535379875&mm=156244785259" id="OWA108b7f70-2642-b5a0-4fdf-d32ac7ef9e8d" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Community
Care for Burned-Out Library Workers</u></a></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"><b> (F)</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">6/11/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535381097&mm=156244785259" id="OWAa0a551d5-e640-5c3b-5548-afbd54f785bf" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Personalized
Reference vs. Standardized Reference: When to Use the Right Reference Skills</u></a></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"><b> (I)</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">6/17/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><b>July</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535382319&mm=156244785259" id="OWA3896b5fd-d2e7-e5a7-7536-f2c7834db721" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Opening
Doors Online: The Basics of Web Accessibility, Innovation, and Laws </u><b><u>(F)</u></b></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">7/14/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 0);"><b>NEW!</b>
</span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535383541&mm=156244785259" id="OWAf136a240-b072-b5b5-877a-147611768148" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Kindness
Without Naivety: Leading and Working Well When the World Feels Hard </u><b><u>(F)</u></b></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">7/15/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535365211&mm=156244785259" id="OWA2d7e9a2c-bc94-6d51-c659-2d9182550b06" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Supporting
Immigrant Patrons and Understanding 4th Amendment Rights in the Workplace </u><b><u>(F)</u></b></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">7/22/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 0);"><b>NEW!
</b></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535384763&mm=156244785259" id="OWAce5ce8a7-f086-b84d-dde3-2cee58fc3b4f" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Strategies
for Leading Library Staff Through Disruptive Change </u><b><u>(I)</u></b></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">7/29/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><b>August</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535385985&mm=156244785259" id="OWA37c3ef9d-32b9-7612-6a7c-8fbc0617810f" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Guided
Reading Round Table (GRRT): Cozy Sci-Fi & Fantasy</u></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">8/4/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535387207&mm=156244785259" id="OWAeb76c2fe-e043-7b29-735c-d975bcbe8249" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Managing
Change Fatigue</u><b><u> (I)</u></b></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">8/5/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 0);"><b>NEW!</b><a href="https://mms.neo-rls.org/ct.php?lid=535388429&mm=156244785259" id="OWAc6780138-444b-9759-c315-a7ca4228605c" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(0, 0, 0); margin-top: 0px; margin-bottom: 0px;"><b><u>
</u></b></a></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535388429&mm=156244785259" id="OWAbad2d4f7-ccd2-589e-cd93-ee0f1bd4860c" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Introduction
to Socioeconomic Status in the U.S. </u><b><u>(F)</u></b></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">8/12/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 0);"><b>NEW!</b></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">
</span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535366433&mm=156244785259" id="OWA4bb622b2-182f-b197-99c1-4fb5f7f220b1" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Access
is Customer Service: Community Belonging in Public Library</u><b><u> (F)</u></b></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">8/20/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535367655&mm=156244785259" id="OWA6f78717c-2ecb-9268-69c5-2c75e6f082b7" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Strengthening
Staff Communication Across Generations</u><b><u> (F) </u></b><u> </u></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">8/26/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><b>September</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 0);"><b>NEW!
</b></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535368877&mm=156244785259" id="OWA4b73284e-a2ba-6b41-ed56-82f616e2207e" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Respect
+ Resilience: Applying the Mentor Mindset to Improve Teen Engagement </u><b><u>(F)</u></b></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">9/2/2026</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 0);"><b>NEW!
</b></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(68, 68, 221);"><a href="https://mms.neo-rls.org/ct.php?lid=535370099&mm=156244785259" id="OWAd3036c80-9422-b143-13de-a236a7ce1280" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(68, 68, 221); margin-top: 0px; margin-bottom: 0px;"><u>Safety
and Security in Libraries </u><b><u>(F)</u></b></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);">9/9/2026</span></p>
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<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(85, 85, 85);"><b>Announcement for Day for Collection Management and Technical Services</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"><b>Key Note Speaker Announced!</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);">Althea Christensen, cataloger at Humboldt County Library in California, will be joining
us virtually to talk about identifying AI-Generated content that may already be on your library shelves, and how to avoid it when purchasing. Join us on
<b>Thursday, June 4</b>, for a day of connection and collaboration at <b>Facing Challenges, Embracing Change: A Day for Collection Management and Technical Services</b>.
</span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 255);"><a href="https://mms.neo-rls.org/ct.php?lid=535374987&mm=156244785259" id="OWA645eefec-d10e-c44c-941e-87b6775ebafe" class="OWAAutoLink" title="https://mms.neo-rls.org/calendar/moreinfo.php?org_id=neol&eventid=220551" data-auth="NotApplicable" style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;"><u>Click
here to register today</u></a></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);">! </span></p>
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<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(85, 85, 85);"><b>Announcing the 2026 Library Leadership Ohio Cohort</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);">The
</span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 255);"><a href="https://mms.neo-rls.org/ct.php?lid=535392095&mm=156244785259" id="OWA81724182-9b68-12b7-a6b3-2503ca8d16fd" class="OWAAutoLink" title="https://library.ohio.gov/" data-auth="NotApplicable" style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;"><u>State
Library of Ohio</u></a></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"> and
</span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 255);"><a href="https://mms.neo-rls.org/ct.php?lid=535393317&mm=156244785259" id="OWA66fdef77-2ac3-3f1a-e68f-2d9acbb4cfad" class="OWAAutoLink" title="https://www.ohionet.org/" data-auth="NotApplicable" style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;"><u>OhioNet</u></a></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"> are
pleased to </span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 255);"><a href="https://mms.neo-rls.org/ct.php?lid=535394539&mm=156244785259" id="OWA5ee3e123-d4a8-294d-e6e3-c53efdc07587" class="OWAAutoLink" title="https://www.ohionet.org/blog/announcing-the-2026-library-leadership-ohio-cohort" data-auth="NotApplicable" style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;"><u>announce
the cohort</u></a></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"> of library leaders selected to participate in Library Leadership Ohio (LLO) 2026. Selected participants were carefully
chosen based on outstanding leadership potential, collaborative spirit, and deep commitment to the profession.</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 12px; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 255);"><a href="https://mms.neo-rls.org/ct.php?lid=535395761&mm=156244785259" id="OWA8512d657-7f3b-b125-0cf6-7e819e465932" class="OWAAutoLink" title="https://libraryleadershipohio.org/" data-auth="NotApplicable" style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;"><u>Library
Leadership Ohio</u></a></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);"> spans nearly 30 years and includes hundreds of alumni in a variety of positions in libraries across Ohio and
the country. With programming focused on personal development and transferable leadership skills, LLO fosters connections and collaboration within Ohio’s diverse library community. This year’s LLO event will be held at Hocking Hills State Park Lodge & Conference
Center in Logan, OH on July 21-23.</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 12px; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);">This program is supported by LSTA grant funds from the Institute of Museum and Library
Services. Learn more about Library Leadership Ohio </span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 255);"><a href="https://mms.neo-rls.org/ct.php?lid=535395761&mm=156244785259" id="OWA6cfa9c30-4798-5901-5ac4-f43283cdda87" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;"><u>here</u></a></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85);">.</span></p>
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<div style="max-width: 222.5px; color: rgb(0, 0, 0);"><a href="https://mms.neo-rls.org/ct.php?lid=535393317&mm=156244785259" id="OWA868a2815-2537-cf91-55b1-545ed1160bb3" class="OWAAutoLink" data-auth="NotApplicable"><img alt="OhioNet logo" title="OhioNet logo" style="width: 100%; height: auto; display: block;" src="https://90c9e5fb53.sdkmedia.net/pub/8ziy/om4q4zpg/ffy/gvq/qlr/OhioNet%20Logo.jpg"></a></div>
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<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(85, 85, 85);"><b>Register Now For Student Success Summit on June 9</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">We invite you to join us for a Student Success Summit on June 9, 2026 at the OhioNet
Town Hall meeting space. This in-person event will explore the ways libraries can support students at various stages, encourage information literacy, utilize affordable resources, and more.</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">Attendees will hear from featured speaker Matthew Mays, Digital Innovation Consultant
for the Stark-Portage Area Computer Consortium (SPARCC) and the Stark County Educational Service Center (ESC). Matthew will discuss debriefing strategies, and how to translate lessons learned into student success.</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">This event will feature a day of practitioner presentations. A detailed agenda for
the day can be found </span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"><a href="https://mms.neo-rls.org/ct.php?lid=535396983&mm=156244785259" id="OWA3ca1b0bc-d3d7-40cf-7bb4-4222560bd14a" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;"><u>here</u></a></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">.</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"><b>Event Logistics:</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">This in-person summit will be held at the OhioNet Town Hall meeting space, 550 Polaris
Parkway, Westerville, OH 43082. Free parking is available on-site.</span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">Registration includes coffee and tea in the morning, light snacks, and a full lunch.
If you have any dietary considerations, please enter your information in the </span>
<span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"><a href="https://mms.neo-rls.org/ct.php?lid=535398205&mm=156244785259" id="OWA970150d6-c744-291e-ba64-eb6b8ef26cbf" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;"><u>Dietary
Request Form</u></a></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"><b>Student Registration:</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">If you are a student and wish to attend this summit, please email Lisa Witmer at
</span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"><a href="mailto:lisaw@ohionet.org" id="OWAc61fce24-c92b-6a9e-0d14-174d211a5d2c" class="OWAAutoLink" style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;"><b><u>lisaw@ohionet.org
</u></b></a></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">for a $75 student rate.</span></p>
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<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 16px; color: rgb(85, 85, 85);"><b>Congratulations to the 2026 Library Leadership Ohio Cohort</b></span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">Congratulations to the following individuals from NEO-RLS libraries selected to participate
in Library Leadership Ohio 2026: </span></p>
<ul style="text-align: left; flex-direction: column; display: flex;">
<li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span style="line-height: 1.2;" role="presentation">Rebecca Baldwin, Cuyahoga County Public Library</span></li><li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span style="line-height: 1.2;" role="presentation">Kelsey DeCoste, Lorain Public Library System</span></li><li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span style="line-height: 1.2;" role="presentation">Brie Haag, Loudonville Public Library </span></li><li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span style="line-height: 1.2;" role="presentation">Loren Hackett, Cleveland Clinic Hillcrest Hospital Library</span></li><li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span style="line-height: 1.2;" role="presentation">Stacey Hayman, Rocky River Public Library </span></li><li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span style="line-height: 1.2;" role="presentation">Angela Husband, Cleveland Metropolitan School District </span></li><li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span style="line-height: 1.2;" role="presentation">Andria Morningstar-Gray, Hiram College Library </span></li><li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span style="line-height: 1.2;" role="presentation">Kathryn (Kitty) Murphy, Medina County District Library </span></li><li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span style="line-height: 1.2;" role="presentation">Hannah Pearson, Cleveland State University </span></li><li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span style="line-height: 1.2;" role="presentation">JoAnna Phillips, Warren-Trumbull County Public Library </span></li><li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span style="line-height: 1.2;" role="presentation">Jeanna Purses, University of Mount Union </span></li><li style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; color: rgb(85, 85, 85); line-height: 1.2; align-self: start;">
<span style="line-height: 1.2;" role="presentation">Elizabeth Riedel, Euclid Public Library </span></li></ul>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> </span></p>
<p style="text-align: left; line-height: 1.2; margin: 0px; font-size: 14px;"><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);">Email our Marketing & Engagement Coordinator Jill at
</span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(0, 0, 255);"><a href="mailto:jill.grunenwald@neo-rls.org?subject=Library%20Spotlight" id="OWAcca677f0-6108-cc5a-4d8e-519629ba9bb9" class="OWAAutoLink" title="jill.grunenwald@neo-rls.org" style="color: rgb(0, 0, 255); margin-top: 0px; margin-bottom: 0px;"><u>jill.grunenwald@neo-rls.org</u></a></span><span style="font-family: Arial, "Helvetica Neue", Helvetica, sans-serif; color: rgb(85, 85, 85);"> if
you have a story from your library you want to share. </span></p>
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