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<b>Patron Services Supervisor</b><br>
LOGAN COUNTY LIBRARIES, KNOWLTON LIBRARY, Bellefontaine, Ohio</div>
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<b>Position Summary</b></div>
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The Patron Services Supervisor oversees the daily operations of the circulation and customer service departments to ensure excellent service to library patrons. This position supervises frontline staff, responsible for scheduling and training, resolves patron
concerns, and helps maintain a welcoming, efficient library environment.</div>
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<b>Essential Duties and Responsibilities</b></div>
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Supervise and support circulation and patron services staff</li><li style="font-family: Aptos, "Aptos_EmbeddedFont", "Aptos_MSFontService", Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); line-height: 107%; margin: 0in 0in 8pt;">
Assist with hiring, onboarding, training, and evaluating employees</li><li style="font-family: Aptos, "Aptos_EmbeddedFont", "Aptos_MSFontService", Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); line-height: 107%; margin: 0in 0in 8pt;">
Coordinate department scheduling and workflow</li><li style="font-family: Aptos, "Aptos_EmbeddedFont", "Aptos_MSFontService", Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); line-height: 107%; margin: 0in 0in 8pt;">
Provide excellent customer service and assist patrons with library accounts, materials, and services</li><li style="font-family: Aptos, "Aptos_EmbeddedFont", "Aptos_MSFontService", Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); line-height: 107%; margin: 0in 0in 8pt;">
Resolve patron concerns and enforce library policies professionally and consistently</li><li style="font-family: Aptos, "Aptos_EmbeddedFont", "Aptos_MSFontService", Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); line-height: 107%; margin: 0in 0in 8pt;">
Monitor circulation procedures and cash handling practices</li><li style="font-family: Aptos, "Aptos_EmbeddedFont", "Aptos_MSFontService", Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); line-height: 107%; margin: 0in 0in 8pt;">
Prepare reports and maintain accurate records</li><li style="font-family: Aptos, "Aptos_EmbeddedFont", "Aptos_MSFontService", Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); line-height: 107%; margin: 0in 0in 8pt;">
Collaborate with library administration and other departments on programs and services
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Assist with opening and closing procedures as needed</li><li style="font-family: Aptos, "Aptos_EmbeddedFont", "Aptos_MSFontService", Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); line-height: 107%; margin: 0in 0in 8pt;">
Participate in staff meetings, continuing education, and library initiatives</li></ul>
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<b>Qualifications</b></div>
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Associate or bachelor’s degree preferred</li><li style="font-family: Aptos, "Aptos_EmbeddedFont", "Aptos_MSFontService", Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); line-height: 107%; margin: 0in 0in 8pt;">
Previous supervisory or leadership experience preferred</li><li style="font-family: Aptos, "Aptos_EmbeddedFont", "Aptos_MSFontService", Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); line-height: 107%; margin: 0in 0in 8pt;">
Experience in public library service or customer service environment strongly preferred</li><li style="font-family: Aptos, "Aptos_EmbeddedFont", "Aptos_MSFontService", Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); line-height: 107%; margin: 0in 0in 8pt;">
Strong communication, organizational, and interpersonal skills</li><li style="font-family: Aptos, "Aptos_EmbeddedFont", "Aptos_MSFontService", Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); line-height: 107%; margin: 0in 0in 8pt;">
Ability to work effectively with staff and the public</li><li style="font-family: Aptos, "Aptos_EmbeddedFont", "Aptos_MSFontService", Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); line-height: 107%; margin: 0in 0in 8pt;">
Proficiency with computers and library software systems</li><li style="font-family: Aptos, "Aptos_EmbeddedFont", "Aptos_MSFontService", Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); line-height: 107%; margin: 0in 0in 8pt;">
Ability to maintain confidentiality and exercise sound judgment</li></ul>
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<b>Schedule</b></div>
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Full-time (35 hours per week) position including evenings and weekends as required.</div>
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<b>Salary and Benefits</b></div>
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Salary range: Grade 3 on our salary schedule<br>
Benefits include health, dental, and optical insurance, OPERS, paid sick and vacation leave, optional AFLAC insurance</div>
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<b>How to Apply</b></div>
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<span style="color: rgb(0, 0, 0);">You may apply online at </span><span style="color: rgb(70, 120, 134);"><a href="https://www.logancountylibraries.org/about/employment/application" id="OWA4d1bc1df-8e2b-b214-5d50-b14ae100f5e3" class="OWAAutoLink" style="color: rgb(70, 120, 134);"><u>https://www.logancountylibraries.org/about/employment/application</u></a></span></div>
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Or submit a resume, cover letter, and employment application to:</div>
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<span style="color: rgb(0, 0, 0);">Carol Burton, Adult Services Manager<br>
Logan County Libraries<br>
220 N. Main Street, Bellefontaine, OH 43311<br>
</span><span style="color: rgb(70, 120, 134);"><a href="mailto:cburton@logancountylibraries.org" id="OWAf2300e40-c673-ea8e-a837-769d40571b8d" class="OWAAutoLink" style="color: rgb(70, 120, 134);"><u>cburton@logancountylibraries.org</u></a></span></div>
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Applications will be accepted until June 19 or until the position is filled.</div>
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<i>Logan County Libraries is an Equal Opportunity Employer.</i></div>
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<span style="font-family: "Tahoma", sans-serif; color: black;">Beverly Arlequeeuw<br>
Executive Director<br>
Logan County Libraries<br>
220 North Main Street<br>
Bellefontaine, Ohio 43311<br>
937-599-4189 office<br>
845-699-8111 cell </span></p>
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<span style="font-family: "Calibri", sans-serif; font-size: 11pt; color: rgb(5, 99, 193);"><a href="http://logancountylibraries.org/" id="OWAe2f8aabe-863b-55cc-ef17-18d0f3692641" class="OWAAutoLink" style="color: rgb(5, 99, 193); margin-top: 0px; margin-bottom: 0px;"><b><u>LoganCountyLibraries.org</u></b></a></span></p>
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<span style="font-family: "Tahoma", sans-serif;">Celebrating 125 years of serving Logan County</span></p>
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<span style="font-family: "Arial", sans-serif; font-size: 9pt; color: rgb(33, 94, 153);">** CONFIDENTIALITY NOTICE: ** The information in this message may be privileged and confidential. If you are not the intended recipient, please be aware that any dissemination,
distribution, or copying of this communication is strictly prohibited. If you have received this message in error, please notify me immediately by replying to this email and then deleting it from your computer. Thank you</span><span style="font-family: "Arial", sans-serif; font-size: 9pt;">.</span></p>
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