[OPLINTECH] Network Services Customer Update - November 7, 2003

[Vince.Corroto@das.state.oh.us]

Network Services Customer Update - November 7, 2003


Scheduled Maintenance:

Tuesday, November 11, 3:00 - 6:00 a.m. (Veteran's Day)

ITSD network engineers will be making routing adjustments on several co=
re
routers.=A0 This adjustment will provide a more robust fail-over in the=
 event
of an outage on one of our upstream ISP connections.=A0 No outage is
expected.

ITSD network engineers will be performing maintenance on an UPS unit at=
 the
Rhodes Tower.=A0 Two routers will be taken down during the maintenance.=

Customers served by those routers will lose connectivity while the rout=
ers
are down. The outage is expected to be less than 1 hour.

ITSD network engineers will be changing the State of Ohio's primary
Internet Service Provider from AT&T to TWT.

Tuesday, November 18, 3:00 - 6:00 a.m.

ITSD network engineers will be replacing a switch on the 15th floor of =
the
Vern Riffe Center.  A 30 minute outage is expected.


Completed Maintenance:

Friday, November 7, 4:00 - 6:00 a.m.

ITSD network engineers made some changes to the State of Ohio's primary=

Internet border router.

Tuesday, November 4, 3:00 - 6:00 a.m.

ITSD network engineers upgraded the Operating System and memory on BBOE=
T1
(router) at OET 2470 NorthStar
Road.


__________________________________________________________

DAS Goal -
DAS will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

IT Service Delivery Goal -
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures

Customer Suggestions:
Please send your suggestions for improving our network services to: E-m=
ail:
suggestions@net.state.oh.us Fax: 614-644-3349

Network Operations Center (NOC):
644-0701 (Columbus Calling Area)
800-644-0701 (Outside of the Columbus Calling Area) noc@net.state.oh.us=

www.ohio.gov/telecom/data.htm
=