[OPLINTECH] web site problem

[Roger O. Young]

We are experiencing difficulty with our web site, and it has been one tough
cookie trying to solve the problem.  The site was working with no problems
until December of 2003.  I don't know if a Microsoft Windows update is
responsible for the crash, but I suspect that possibility.

(We host our web site on our server)

Symptoms:

On our web page, active server pages and cgi pages no longer work.  Here is
the error message:
HTTP 403.1 Forbidden: Execute Access Forbidden
Internet Information Services
Technical Information (for support personnel)


  a.. Background:
  You have attempted to execute a CGI, ISAPI, or other executable program
from a directory that does not allow programs to be executed.
In the server's log file, we find messages like these:

Microsoft FrontPage Server Extensions:

(OS Error #5 Message: Access is denied.)

Microsoft FrontPage Server Extensions:

  http://www.wcplib.lib.oh.us - Error #20002 Message: Cannot open file
"Cassette.bmp" for writing.

A concomitant problem is experienced by our webmaster. When she opens
FrontPage, she gets this error message:

"Server error: The server extensions were unable to access the file:''\\(our
server name)\Public\wwwroot\_vti_pvt\service.lck". Please check the file
permissions.

Any suggestions anyone?

Thanks

Roger O. Young
I T Coordinator
Washington County Public Library
615 Fifth St.
Marietta, Ohio 45750

740-373-1057 ext. 224

roger@wcplib.lib.oh.us