[OPLINTECH] Network Services Customer Update - January 16, 2004

[Vince.Corroto@das.state.oh.us]

Network Services Customer Update - January 16, 2004


Re-Scheduled Maintenance:

The following maintenance has been rescheduled for January 27, 3:00 - 6=
:00
a.m.=A0 The software upgrade will take place at the Rhodes State Office=
 Tower
only; not at both SOCC and Rhodes as indicated in the original
announcement.=A0 The scope of the outage is therefore reduced as indica=
ted
below.

Original Announcement:

Tuesday, January 20, 3:00 - 6:00 a.m.

ITSD network engineers will be upgrading software on ITSD Enterprise co=
re
routers at the State of Ohio Computer Center and Rhodes State Office To=
wer.
This work will affect connectivity from all ITSD customers to all
mainframes and servers in the ITSD Enterprise environment.  Connectivit=
y
between ITSD desktops, mainframes and servers within the environment, w=
ill
be affected as well.  The actual duration of the outage will be up to t=
he
full maintenance window.  This software upgrade is necessary to correct=

minor bugs in the router software as well as add new functionality.


Revised Announcement:

Tuesday, January 27, 3:00 - 6:00 a.m.

ITSD network engineers will be upgrading software on an ITSD Enterprise=

core router at the Rhodes State Office Tower.=A0 All ITSD internal cust=
omers
served from this router will lose connectivity.=A0 Connectivity for ITS=
D
internal processes between SOCC and Rhodes will be affected as well.=A0=
 The
actual duration of the outage is expected to be one hour, but may last =
as
long as the full maintenance window.=A0 This software upgrade is necess=
ary to
correct minor bugs in the router software as well as add new functional=
ity.


Completed Maintenance:

Tuesday, January 13, 3:00 - 6:00 a.m.

ITSD network engineers made minor routing configuration changes on two
Internet border routers to accommodate a new BGP customer.

Quest Communications unfolded fiber between the State of Ohio Computer
Center and the Rhodes State Office Tower.

__________________________________________________

DAS Goal -
DAS will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

IT Service Delivery Goal -
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures

Customer Suggestions:
Please send your suggestions for improving our network services to: E-m=
ail:
suggestions@net.state.oh.us Fax: 614-644-3349

Network Operations Center (NOC):
644-0701 (Columbus Calling Area)
800-644-0701 (Outside of the Columbus Calling Area) noc@net.state.oh.us=

www.ohio.gov/telecom/data.htm

_____________________________________________________

Vince Corroto
Network Operations Manager
DAS/ITSD/Network Services
Voice:  614-466-7133
E-mail: vince.corroto@das.state.oh.us

Service, Support, Solutions for Ohio Government

An Equal Opportunity Employer and Provider of ADA Services
_____________________________________________________
=