[OPLINTECH] ITSD Network Services Customer Update - June 11, 2004
Corroto, Vince
vince.corroto@ohio.gov
Fri, 11 Jun 2004 12:59:37 -0400
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ITSD Network Services Customer Update - June 11, 2004
Scheduled Maintenance:
Tuesday, June 15, 2004, 3:00 - 6:00am
ITSD network engineers will be performing maintenance on the primary and
backup Internet border routers. Customers may experience intermittent
connectivity issues during the maintenance.
Completed Maintenance:
None.
Domain Name System Procedure: (Update)
Effective June 11, 2004 all DNS requests that are received in the
Network Operations Center, after 4:00pm, Monday through Friday will be
processed the next business day. Any requests received after 4:00pm on
Friday will be processed the following business day (Monday) to take
effect on Tuesday.
=20
Non-TCP/IP Protocols:
Included in the Office of Information Technology's Long Range Plan is
provide a TCP/IP only ohio.gov backbone. Our goal is to remove all
Non-TCP/IP protocols (DECnet, SNA, IPX, Appletalk, etc.). ITSD network
engineers will be contacting agencies, boards and commissions, in the
near future, that are still using Non-TCP/IP protocols, to work with
them on determining an alternate solution.
=20
Security Assessment:
ITSD is currently undergoing a Security Assessment and Risk analysis.
An outside vendor has been contracted to conduct this study for ITSD as
well as thirteen other state entities. To minimize network impact, the
assessment towards networking devices and critical equipment will be
conducted during the next three maintenance windows that occur from 3:00
am to 6:00 a.m. every Tuesday.=20
__________________________________________________=20
DAS Goal:
DAS will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.
IT Service Delivery Goal:
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.
Customer Suggestions:
Please send your suggestions for improving our network services to
E-mail suggestions@net.state.oh.us Fax 614-644-3349
Network Operations Center (NOC):
Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of
the Columbus Calling Area)=20
E-mail: noc@net.state.oh.us=20
Word Wide Web: www.das.ohio.gov/ITSD/NetworkServices=20
_______________________________________________
Vince Corroto
Network Operations Manager
DAS/ITSD/Network Services
Voice: 614-466-7133
E-mail: vince.corroto@das.state.oh.us
Service, Support, Solutions for Ohio Government
An Equal Opportunity Employer and Provider of ADA Services
_______________________________________________
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<TITLE>ITSD Network Services Customer Update – June 11, =
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<P><B><FONT SIZE=3D4 FACE=3D"Arial">ITSD Network Services Customer =
Update</FONT> <FONT SIZE=3D4 FACE=3D"Arial">–</FONT><FONT SIZE=3D4 =
FACE=3D"Arial"> June 11, 2004</FONT></B>
</P>
<BR>
<P><B><FONT FACE=3D"Arial">Scheduled Maintenance:</FONT></B>
</P>
<P><FONT FACE=3D"Arial">Tuesday, June 15, 2004, 3:00</FONT> <FONT =
FACE=3D"Arial">–</FONT><FONT FACE=3D"Arial"> 6:00am</FONT>
</P>
<P><FONT FACE=3D"Arial">ITSD network engineers will be performing =
maintenance on the primary and backup Internet border routers. =
Customers may experience intermittent connectivity issues during the =
maintenance.</FONT></P>
<P><B><FONT FACE=3D"Arial">Completed Maintenance:</FONT></B>
</P>
<P><FONT FACE=3D"Arial">None.</FONT>
</P>
<BR>
<P><B><FONT FACE=3D"Arial">Domain Name System Procedure: =
(Update)</FONT></B>
</P>
<P><FONT FACE=3D"Arial">Effective June 11, 2004 all DNS requests that =
are received in the Network Operations Center, after 4:00pm, Monday =
through Friday will be processed the next business day. Any =
requests received after 4:00pm on Friday will be processed the following =
business day (Monday) to take effect on Tuesday.</FONT></P>
<P><FONT SIZE=3D2 FACE=3D"Courier New"> </FONT>
<BR><B><FONT FACE=3D"Arial">Non-TCP/IP Protocols:</FONT></B>
</P>
<P><FONT FACE=3D"Arial">Included in the Office of Information =
Technology’s Long Range Plan is provide a TCP/IP only ohio.gov =
backbone. Our goal is to remove all Non-TCP/IP protocols (DECnet, =
SNA, IPX, Appletalk, etc.). ITSD network engineers will be =
contacting agencies, boards and commissions, in the near future, that =
are still using Non-TCP/IP protocols, to work with them on determining =
an alternate solution.</FONT></P>
<P><FONT FACE=3D"Arial"> </FONT>
<BR><B><FONT FACE=3D"Arial">Security Assessment:</FONT></B>
</P>
<P><FONT FACE=3D"Arial">ITSD is currently undergoing a Security =
Assessment and Risk analysis. An outside vendor has been =
contracted to conduct this study for ITSD as well as thirteen other =
state entities. To minimize network impact, the assessment towards =
networking devices and critical equipment will be conducted during the =
next three maintenance windows that occur from 3:00 am to 6:00 a.m. =
every Tuesday. </FONT></P>
<BR>
<P><FONT =
FACE=3D"Arial">__________________________________________________ =
</FONT>
</P>
<P><B><FONT FACE=3D"Arial">DAS Goal:</FONT></B>
</P>
<P><FONT FACE=3D"Arial">DAS will leverage Ohio's investment in =
information technology by implementing exemplary statewide governance in =
collaboration with its customers.</FONT></P>
<P><B><FONT FACE=3D"Arial">IT Service Delivery Goal:</FONT></B>
</P>
<P><FONT FACE=3D"Arial">Provide customers with a secure, reliable, =
available, and stable Information Technology environment, incorporating =
existing and future architectures.</FONT></P>
<P><B><FONT FACE=3D"Arial">Customer Suggestions:</FONT></B>
</P>
<P><FONT FACE=3D"Arial">Please send your suggestions for improving our =
network services to E-mail suggestions@net.state.oh.us Fax =
614-644-3349</FONT>
</P>
<P><B><FONT FACE=3D"Arial">Network Operations Center (NOC):</FONT></B>
</P>
<P><FONT FACE=3D"Arial">Voice: 644-0701 (Columbus Calling =
Area) or 800-644-0701 (Outside of the Columbus Calling Area) =
</FONT>
</P>
<P><FONT FACE=3D"Arial">E-mail: noc@net.state.oh.us </FONT>
</P>
<P><FONT FACE=3D"Arial">Word Wide Web: </FONT><A =
HREF=3D"file://www.das.ohio.gov/ITSD/NetworkServices"><U><FONT =
COLOR=3D"#0000FF" =
FACE=3D"Arial">www.das.ohio.gov/ITSD/NetworkServices</FONT></U></A><FONT =
FACE=3D"Arial"> </FONT>
</P>
<P><FONT =
FACE=3D"Arial">_______________________________________________</FONT>
</P>
<P><FONT FACE=3D"Arial">Vince Corroto</FONT>
<BR><FONT FACE=3D"Arial">Network Operations Manager</FONT>
<BR><FONT FACE=3D"Arial">DAS/ITSD/Network Services</FONT>
<BR><FONT FACE=3D"Arial">Voice: 614-466-7133</FONT>
<BR><FONT FACE=3D"Arial">E-mail: vince.corroto@das.state.oh.us</FONT>
</P>
<P><FONT FACE=3D"Arial">Service, Support, Solutions for Ohio =
Government</FONT>
</P>
<P><FONT FACE=3D"Arial">An Equal Opportunity Employer and Provider of =
ADA Services</FONT>
</P>
<P><FONT =
FACE=3D"Arial">_______________________________________________</FONT>
</P>
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