[OPLINTECH] ITSD Network Services Customer Update - May 21, 2004
Corroto, Vince
vince.corroto@ohio.gov
Fri, 21 May 2004 13:25:42 -0400
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ITSD Network Services Customer Update - May 21, 2004
=20
=20
Scheduled Maintenance:
=20
Tuesday, May 25, 2004, 3:00 - 6:00am
=20
ITSD network engineers will be performing maintenance on the ohio.gov
backbone. No outage is expected.
=20
Completed Maintenance:
=20
None.
=20
=20
Non-TCP/IP Protocols:
=20
Included in the Office of Information Technology's Long Range Plan is
provide a TCP/IP only ohio.gov backbone. Our goal is to remove all
Non-TCP/IP protocols (DECnet, SNA, IPX, Appletalk, etc.). ITSD network
engineers will be contacting agencies, boards and commissions, in the
near future, that are still using Non-TCP/IP protocols, to work with
them on determining an alternate solution.
=20
Security Assessment:
=20
ITSD is currently undergoing a Security Assessment and Risk analysis.
An outside vendor has been contracted to conduct this study for ITSD as
well as thirteen other state entities. To minimize network impact, the
assessment towards networking devices and critical equipment will be
conducted during the next three maintenance windows that occur from 3:00
am to 6:00 a.m. every Tuesday.=20
=20
Domain Name System Procedure:
=20
Effective April 19, 2004 all DNS requests that are received in the
Network Operations Center, after 4:00pm, will be processed the next
business day.
=20
__________________________________________________
=20
DAS Goal:
DAS will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.
=20
IT Service Delivery Goal:
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.
=20
Customer Suggestions:
Please send your suggestions for improving our network services to
E-mail suggestions@net.state.oh.us Fax 614-644-3349
=20
Network Operations Center (NOC):
Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of
the Columbus Calling Area)=20
E-mail: noc@net.state.oh.us=20
Word Wide Web: www.das.ohio.gov/ITSD/NetworkServices=20
__________________________________________________
=20
Vince Corroto
Network Operations Manager
DAS/ITSD/Network Services
Voice: 614-466-7133
E-mail: vince.corroto@das.state.oh.us
=20
Service, Support, Solutions for Ohio Government
=20
An Equal Opportunity Employer and Provider of ADA Services
__________________________________________________
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<div class=3DSection1>
<p class=3DMsoNormal =
style=3D'mso-line-height-alt:12.0pt;mso-layout-grid-align:
none;text-autospace:none'><b><font size=3D4 color=3Dblack =
face=3DArial><span
style=3D'font-size:14.0pt;font-family:Arial;color:black;font-weight:bold'=
>ITSD
Network Services Customer Update – May 21, =
2004<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-line-height-alt:12.0pt;mso-layout-grid-align:
none;text-autospace:none'><b><font size=3D4 color=3Dblack =
face=3DArial><span
style=3D'font-size:14.0pt;font-family:Arial;color:black;font-weight:bold'=
><o:p> </o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-line-height-alt:12.0pt;mso-layout-grid-align:
none;text-autospace:none'><b><font size=3D4 color=3Dblack =
face=3DArial><span
style=3D'font-size:14.0pt;font-family:Arial;color:black;font-weight:bold'=
><o:p> </o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><b><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black;font-weight:bold'=
>Scheduled
Maintenance:<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><b><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black;font-weight:bold'=
><o:p> </o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black;mso-bidi-font-wei=
ght:
bold'>Tuesday, May 25, 2004, 3:00 – =
6:00am<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black;mso-bidi-font-wei=
ght:
bold'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black;mso-bidi-font-wei=
ght:
bold'>ITSD network engineers will be performing maintenance on the =
ohio.gov
backbone.<span style=3D'mso-spacerun:yes'> </span>No outage is =
expected.<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black'><o:p> </o:p=
></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><b><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black;font-weight:bold'=
>Completed
Maintenance:<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><b><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black;font-weight:bold'=
><o:p> </o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black'>None.<o:p></o:p>=
</span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black'><o:p> </o:p=
></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black'><o:p> </o:p=
></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><b style=3D'mso-bidi-font-weight:normal'><font =
size=3D3
color=3Dblack face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;
color:black;font-weight:bold;mso-bidi-font-weight:normal'>Non-TCP/IP =
Protocols:<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><b style=3D'mso-bidi-font-weight:normal'><font =
size=3D3
color=3Dblack face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;
color:black;font-weight:bold;mso-bidi-font-weight:normal'><o:p> </o:=
p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black'>Included in the =
Office
of Information Technology’s Long Range Plan is provide a TCP/IP =
only ohio.gov
backbone.<span style=3D'mso-spacerun:yes'> </span>Our goal is to =
remove all
Non-TCP/IP protocols (DECnet, SNA, IPX, Appletalk, etc.).<span
style=3D'mso-spacerun:yes'> </span>ITSD network engineers will be =
contacting
agencies, boards and commissions, in the near future, that are still =
using
Non-TCP/IP protocols, to work with them on determining an alternate =
solution.<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black'><o:p> </o:p=
></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><b><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black;font-weight:bold'=
>Security
Assessment:<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><b><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black;font-weight:bold'=
><o:p> </o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black'>ITSD is =
currently
undergoing a Security Assessment and Risk analysis.<span
style=3D'mso-spacerun:yes'> </span>An outside vendor has been =
contracted to
conduct this study for ITSD as well as thirteen other state =
entities.<span
style=3D'mso-spacerun:yes'> </span>To minimize network impact, the =
assessment
towards networking devices and critical equipment will be conducted =
during the
next three maintenance windows that occur from 3:00 am to 6:00 a.m. =
every
Tuesday. <o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black'><o:p> </o:p=
></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><b><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black;font-weight:bold'=
>Domain
Name System Procedure:<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><b><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black;font-weight:bold'=
><o:p> </o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black'>Effective April =
19, 2004
all DNS requests that are received in the <st1:place =
w:st=3D"on"><st1:PlaceName
w:st=3D"on">Network</st1:PlaceName> <st1:PlaceName =
w:st=3D"on">Operations</st1:PlaceName>
<st1:PlaceType w:st=3D"on">Center</st1:PlaceType></st1:place>, after =
4:00pm,
will be processed the next business day.<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D3 color=3Dblack face=3DArial><span
style=3D'font-size:12.0pt;font-family:Arial;color:black'><o:p> </o:p=
></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'>________________=
__________________________________<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'><o:p> </o:p=
></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'>DAS =
Goal:<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'>DAS will =
leverage <st1:State
w:st=3D"on"><st1:place w:st=3D"on">Ohio</st1:place></st1:State>'s =
investment in
information technology by implementing exemplary statewide governance in
collaboration with its customers.<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'><o:p> </o:p=
></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'>IT Service =
Delivery
Goal:<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'>Provide =
customers with a
secure, reliable, available, and stable Information Technology =
environment,
incorporating existing and future =
architectures.<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'><o:p> </o:p=
></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'>Customer =
Suggestions:<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'>Please send =
your
suggestions for improving our network services to E-mail
suggestions@net.state.oh.us Fax =
614-644-3349<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'><o:p> </o:p=
></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><st1:place w:st=3D"on"><st1:PlaceName =
w:st=3D"on"><font
size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;
color:black'>Network</span></font></st1:PlaceName><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'> <st1:PlaceName
w:st=3D"on">Operations</st1:PlaceName> <st1:PlaceType =
w:st=3D"on">Center</st1:PlaceType></span></font></st1:place><font
size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;
color:black'> (NOC):<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'>Voice:<span
style=3D'mso-spacerun:yes'> </span>644-0701 (<st1:City =
w:st=3D"on">Columbus</st1:City>
Calling Area)<span style=3D'mso-spacerun:yes'> </span>or<span
style=3D'mso-spacerun:yes'> </span>800-644-0701 (Outside of the =
<st1:place
w:st=3D"on"><st1:City w:st=3D"on">Columbus</st1:City></st1:place> =
Calling Area) <o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'>E-mail:<span
style=3D'mso-spacerun:yes'> </span><st1:PersonName =
w:st=3D"on">noc@net.state.oh.us</st1:PersonName>
<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'line-height:12.0pt;tab-stops:0in .5in =
1.0in 1.5in 2.0in 2.5in 3.0in;
mso-layout-grid-align:none;text-autospace:none'><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'>Word
Wide Web: </span></font><u><font color=3Dblue face=3D"Tms Rmn"><span
style=3D'font-family:"Tms Rmn";mso-bidi-font-family:"Tms =
Rmn";color:blue'><a
href=3D"www.das.ohio.gov/ITSD/NetworkServices">www.das.ohio.gov/ITSD/Netw=
orkServices</a></span></font></u><font
size=3D2 color=3Dblack face=3DHelv><span =
style=3D'font-size:10.0pt;font-family:Helv;
mso-bidi-font-family:Helv;color:black'> </span></font><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'><o:p></o:p></spa=
n></font></p>
<p class=3DMsoNormal style=3D'line-height:12.0pt;tab-stops:0in .5in =
1.0in 1.5in 2.0in 2.5in 3.0in;
mso-layout-grid-align:none;text-autospace:none'><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'>________________=
__________________________________<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'line-height:12.0pt;tab-stops:0in .5in =
1.0in 1.5in 2.0in 2.5in 3.0in;
mso-layout-grid-align:none;text-autospace:none'><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'><o:p> </o:p=
></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'>Vince =
Corroto<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'>Network =
Operations
Manager<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'>DAS/ITSD/Network=
Services<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'>Voice:<span
style=3D'mso-spacerun:yes'> =
</span>614-466-7133<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'>E-mail:
vince.corroto@das.state.oh.us<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'><o:p> </o:p=
></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'>Service, =
Support,
Solutions for <st1:State w:st=3D"on"><st1:place =
w:st=3D"on">Ohio</st1:place></st1:State>
Government<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'><o:p> </o:p=
></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'>An Equal =
Opportunity
Employer and Provider of <st1:City w:st=3D"on"><st1:place =
w:st=3D"on">ADA</st1:place></st1:City>
Services<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'line-height:12.0pt;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'>________________=
__________________________________<o:p></o:p></span></font></p>
</div>
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