[OPLINTECH] ITSD Network Services Customer Update - May 28, 2004

Corroto, Vince vince.corroto@ohio.gov
Thu, 27 May 2004 15:03:57 -0400


This is a multi-part message in MIME format.

------_=_NextPart_001_01C4441D.54B99A84
Content-Type: text/plain;
	charset="Windows-1252"
Content-Transfer-Encoding: quoted-printable

ITSD Network Services Customer Update =96 May 28, 2004

=20

=20

Scheduled Maintenance:

=20

Tuesday, June 1, 2004, 3:00 =96 6:00am

=20

ITSD network engineers will be performing maintenance on the ohio.gov =
backbone.  No outage is expected.

=20

Completed Maintenance:

=20

None.

=20

=20

Non-TCP/IP Protocols:

=20

Included in the Office of Information Technology=92s Long Range Plan is =
provide a TCP/IP only ohio.gov backbone.  Our goal is to remove all =
Non-TCP/IP protocols (DECnet, SNA, IPX, Appletalk, etc.).  ITSD network =
engineers will be contacting agencies, boards and commissions, in the =
near future, that are still using Non-TCP/IP protocols, to work with =
them on determining an alternate solution.

=20

Security Assessment:

=20

ITSD is currently undergoing a Security Assessment and Risk analysis.  =
An outside vendor has been contracted to conduct this study for ITSD as =
well as thirteen other state entities.  To minimize network impact, the =
assessment towards networking devices and critical equipment will be =
conducted during the next three maintenance windows that occur from 3:00 =
am to 6:00 a.m. every Tuesday.=20

=20

Domain Name System Procedure:

=20

Effective April 19, 2004 all DNS requests that are received in the =
Network Operations Center, after 4:00pm, will be processed the next =
business day.

=20

__________________________________________________

=20

DAS Goal:

DAS will leverage Ohio's investment in information technology by =
implementing exemplary statewide governance in collaboration with its =
customers.

=20

IT Service Delivery Goal:

Provide customers with a secure, reliable, available, and stable =
Information Technology environment, incorporating existing and future =
architectures.

=20

Customer Suggestions:

Please send your suggestions for improving our network services to =
E-mail suggestions@net.state.oh.us Fax 614-644-3349

=20

Network Operations Center (NOC):

Voice:  644-0701 (Columbus Calling Area)  or  800-644-0701 (Outside of =
the Columbus Calling Area)=20

E-mail:  noc@net.state.oh.us=20

Word Wide Web: www.das.ohio.gov/ITSD/NetworkServices=20

=20

__________________________________________________

=20

Vince Corroto

Network Operations Manager

DAS/ITSD/Network Services

Voice:    614-466-7133

E-mail:   HYPERLINK =
"mailto:vince.corroto@das.state.oh.us"vince.corroto@das.state.oh.us

=20

Service, Support, Solutions for Ohio Government

=20

An Equal Opportunity Employer and Provider of ADA Services

=20

___________________________________________________

=20


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.691 / Virus Database: 452 - Release Date: 5/26/2004
=20

------_=_NextPart_001_01C4441D.54B99A84
Content-Type: text/html;
	charset="Windows-1252"
Content-Transfer-Encoding: quoted-printable

<html xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:st1=3D"urn:schemas-microsoft-com:office:smarttags" =
xmlns=3D"http://www.w3.org/TR/REC-html40">

<head>
<META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3DWindows-1252">


<meta name=3DGenerator content=3D"Microsoft Word 11 (filtered medium)">
<o:SmartTagType =
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"
 name=3D"State"/>
<o:SmartTagType =
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"
 name=3D"PlaceType"/>
<o:SmartTagType =
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"
 name=3D"PlaceName"/>
<o:SmartTagType =
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"
 name=3D"City"/>
<o:SmartTagType =
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"
 name=3D"place"/>
<o:SmartTagType =
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"
 name=3D"PersonName"/>
<!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--
 /* Font Definitions */
 @font-face
	{font-family:"Tms Rmn";
	panose-1:2 2 6 3 4 5 5 2 3 4;}
@font-face
	{font-family:Helv;
	panose-1:2 11 6 4 2 2 2 3 2 4;}
 /* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
	{margin:0in;
	margin-bottom:.0001pt;
	font-size:12.0pt;
	font-family:"Times New Roman";}
a:link, span.MsoHyperlink
	{color:blue;
	text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
	{color:purple;
	text-decoration:underline;}
span.EmailStyle17
	{mso-style-type:personal-compose;
	font-family:Arial;
	color:windowtext;}
@page Section1
	{size:8.5in 11.0in;
	margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
	{page:Section1;}
-->
</style>

</head>

<body lang=3DEN-US link=3Dblue vlink=3Dpurple>

<div class=3DSection1>

<p class=3DMsoNormal><b><font size=3D4 color=3Dblack face=3DArial><span
style=3D'font-size:14.0pt;font-family:Arial;color:black;font-weight:bold'=
>ITSD
Network Services Customer Update &#8211; May 28, =
2004<o:p></o:p></span></font></b></p>

<p class=3DMsoNormal><b><font size=3D4 color=3Dblack face=3DArial><span
style=3D'font-size:14.0pt;font-family:Arial;color:black;font-weight:bold'=
><o:p>&nbsp;</o:p></span></font></b></p>

<p class=3DMsoNormal><b><font size=3D4 color=3Dblack face=3DArial><span
style=3D'font-size:14.0pt;font-family:Arial;color:black;font-weight:bold'=
><o:p>&nbsp;</o:p></span></font></b></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><b><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black;
font-weight:bold'>Scheduled =
Maintenance:<o:p></o:p></span></font></b></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><b><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black;
font-weight:bold'><o:p>&nbsp;</o:p></span></font></b></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black'>Tuesday,
June 1, 2004, 3:00 &#8211; 6:00am<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p=
></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black'>ITSD
network engineers will be performing maintenance on the ohio.gov
backbone.&nbsp; No outage is expected.<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p=
></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><b><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black;
font-weight:bold'>Completed =
Maintenance:<o:p></o:p></span></font></b></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><b><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black;
font-weight:bold'><o:p>&nbsp;</o:p></span></font></b></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black'>None.<o:p></o:p>=
</span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p=
></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p=
></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><b><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black;
font-weight:bold'>Non-TCP/IP Protocols:<o:p></o:p></span></font></b></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><b><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black;
font-weight:bold'><o:p>&nbsp;</o:p></span></font></b></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black'>Included
in the Office of Information Technology&#8217;s Long Range Plan is =
provide a
TCP/IP only ohio.gov backbone.&nbsp; Our goal is to remove all =
Non-TCP/IP
protocols (DECnet, SNA, IPX, Appletalk, etc.).&nbsp; ITSD network =
engineers
will be contacting agencies, boards and commissions, in the near future, =
that
are still using Non-TCP/IP protocols, to work with them on determining =
an
alternate solution.<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p=
></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><b><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black;
font-weight:bold'>Security Assessment:<o:p></o:p></span></font></b></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><b><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black;
font-weight:bold'><o:p>&nbsp;</o:p></span></font></b></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black'>ITSD is
currently undergoing a Security Assessment and Risk analysis.&nbsp; An =
outside
vendor has been contracted to conduct this study for ITSD as well as =
thirteen
other state entities.&nbsp; To minimize network impact, the assessment =
towards
networking devices and critical equipment will be conducted during the =
next
three maintenance windows that occur from 3:00 am to 6:00 a.m. every =
Tuesday. <o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p=
></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><b><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black;
font-weight:bold'>Domain Name System =
Procedure:<o:p></o:p></span></font></b></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><b><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black;
font-weight:bold'><o:p>&nbsp;</o:p></span></font></b></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black'>Effective
April 19, 2004 all DNS requests that are received in the <st1:place =
w:st=3D"on"><st1:PlaceName
 w:st=3D"on">Network</st1:PlaceName> <st1:PlaceName =
w:st=3D"on">Operations</st1:PlaceName>
 <st1:PlaceType w:st=3D"on">Center</st1:PlaceType></st1:place>, after =
4:00pm, will
be processed the next business day.<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D3 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p=
></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'>________________=
__________________________________<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p=
></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'>DAS
Goal:<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'>DAS
will leverage <st1:place w:st=3D"on"><st1:State =
w:st=3D"on">Ohio</st1:State></st1:place>'s
investment in information technology by implementing exemplary statewide
governance in collaboration with its =
customers.<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p=
></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'>IT Service
Delivery Goal:<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'>Provide
customers with a secure, reliable, available, and stable Information =
Technology
environment, incorporating existing and future =
architectures.<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p=
></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'>Customer
Suggestions:<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'>Please
send your suggestions for improving our network services to E-mail
suggestions@net.state.oh.us Fax =
614-644-3349<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p=
></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><st1:place =
w:st=3D"on"><st1:PlaceName
 w:st=3D"on"><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:11.0pt;
  =
font-family:Arial;color:black'>Network</span></font></st1:PlaceName><font=

 size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;
 color:black'> <st1:PlaceName w:st=3D"on">Operations</st1:PlaceName> =
<st1:PlaceType
 w:st=3D"on">Center</st1:PlaceType></span></font></st1:place><font =
size=3D2
color=3Dblack face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;
color:black'> (NOC):<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'>Voice:&nbsp;
644-0701 (<st1:City w:st=3D"on">Columbus</st1:City> Calling Area)&nbsp; =
or&nbsp;
800-644-0701 (Outside of the <st1:place w:st=3D"on"><st1:City =
w:st=3D"on">Columbus</st1:City></st1:place>
Calling Area) <o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'>E-mail:&nbsp;
<st1:PersonName
style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: =
url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=3D"0" w:st=3D"on">noc@net.state.oh.us</st1:PersonName> =
<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'line-height:12.0pt'><font size=3D2 =
color=3Dblack
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;color:black'>Word
Wide Web: </span></font><u><font color=3Dblue face=3D"Tms Rmn"><span
style=3D'font-family:"Tms Rmn";color:blue'><a
href=3D"www.das.ohio.gov/ITSD/NetworkServices"
title=3D"www.das.ohio.gov/ITSD/NetworkServices">www.das.ohio.gov/ITSD/Net=
workServices</a></span></font></u><font
size=3D2 color=3Dblack face=3DHelv><span =
style=3D'font-size:10.0pt;font-family:Helv;
color:black'> </span></font><font size=3D2 color=3Dblack =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;color:black'><o:p></o:p></spa=
n></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>__________________________________________________</sp=
an></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Vince Corroto</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Network Operations =
Manager</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>DAS/ITSD/Network =
Services</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Voice:&nbsp;&nbsp;&nbsp; =
614-466-7133</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>E-mail:&nbsp;&nbsp; </span></font><a
href=3D"mailto:vince.corroto@das.state.oh.us"><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>vince.corroto@das.state.oh.u=
s</span></font></a><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Service, Support, Solutions for <st1:State =
w:st=3D"on"><st1:place
 w:st=3D"on">Ohio</st1:place></st1:State> =
Government</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>An Equal Opportunity Employer and Provider of =
<st1:City
w:st=3D"on"><st1:place w:st=3D"on">ADA</st1:place></st1:City> =
Services</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>___________________________________________________</s=
pan></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

</div>

</body>

</html>
<BR>

<P><FONT SIZE=3D2>---<BR>
Outgoing mail is certified Virus Free.<BR>
Checked by AVG anti-virus system (http://www.grisoft.com).<BR>
Version: 6.0.691 / Virus Database: 452 - Release Date: 5/26/2004<BR>
</FONT> </P>

------_=_NextPart_001_01C4441D.54B99A84--