[OPLINTECH] Re: Enterprise Antivirus

[Karen Perone]

As an update, here's how we solved our problem:

For most computers (XP and 2000) we found a newer version of Symantec 
LiveUpdate from their site 
(http://www.symantec.com/techsupp/files/lu/lu.html), downloaded it, and 
installed it. CPU speed dropped to normal and we were able to update the 
virus definitions.

On the older computers (98 and NT) we had to manually uninstall the old 
version of LiveUpdate in order to install the new version.

All is well in Rodman Libraryland once again. Thanks for all the good 
suggestions and the news about OPLIN's plans for upcoming pricing.
--Karen Perone, Rodman Public Library

Karen Perone wrote:

> We're not on a license expiration with this version. It is Norton 
> AntiVirus Corporate Edition 7.5 and we suspect it probably is at its end 
> of life since it is not listed on Symantec's site as currently being 
> supported. The virus definitions have been faithfully updated 
> automatically until July 27.
> 
> This morning, our computers started to run slowly, some programs (CMI) 
> would not start, some are running at 100%, some at 51%, and the fans on 
> our XP computers are running constantly to cool the computer.
> 
> When we click on the LiveUpdate button, it tells us that we are already 
> running LiveUpdate for another product, which we're not.
> 
> Any thoughts?
> --Karen