[OPLINTECH] Chat Blocking?

[James Guilford]

Hello,

We are having problems lately with young teens becoming rowdy when using 
chat on the Internet-connected computers in our Youth Services area. 
Prior to this there has been little trouble with teens using chat; they 
were quiet and respectful. Now staff are demanding a technological 
solution as the under-staffed service desk can't handle legitimate 
assistance demands plus "police" duties.

We are not currently filtered but are looking at a computer scheduling 
system (SAM) which, when pared with a filter package, claims to be able 
to block chat.

For those sites blocking chat: what success have you had, what 
techniques/products are you using to stop the madness?

Thanks in advance!

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James Guilford, I.T. Manager
Westlake Porter Public Library
http://www.westlakelibrary.org

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