[OPLINTECH] Office of Information Technology Customer Update - October 7, 2005
Corroto, Vince
vince.corroto@ohio.gov
Fri, 7 Oct 2005 12:35:40 -0400
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Office of Information Technology Customer Update - October 7, 2005
Scheduled Maintenance:
When: Every Tuesday
Time: 3:00 AM to 6:00 AM.
October 11, 18, 25, November 1, 8, 15, 22, 29, December 6, 13, 20 - OIT
engineers will be migrating customers to the new Columbus Core Network.
These moves will be coordinated with the customers by their customer
engineers. Please contact the OCSSC if you have any questions.=20
Completed Maintenance:
October 4 - OIT engineers started migrating customers to the new
Columbus Core Network.
Monthly Firewall Maintenance:
When: Third Tuesday of every Month
Next Scheduled Maintenance: October 18, 2005
Time: 3:00 AM to 6:00 AM.
The Network Security Group will be performing firewall maintenance. Less
than three minute outages are expected during the maintenance window.
Please contact the Ohio Customer Service and Security Center (formerly
the Network Operations Center) at 614-644-0701 if you have any questions
or concerns.
Outage - Wednesday, October 5, 2005: Approximately 6:00pm- 7:15pm
=20
OIT Network Engineers attempted to resolve a customer connectivity issue
on a core router in the OIT Enterprise Network. =20
=20
The following services or web sites were affected.
=20
Services Affected:
=20
OIT Unified Network Services Secure Hosting Services,=20
OIT Unified Network Services Network Firewall Services
OIT Unified Network Services Secure Authentication Service
OIT Enterprise Computing Exchange Services
OIT Enterprise Computing Host on Demand Services
OIT Enterprise Computing Windows, AIX and IBM Mainframe access
=20
Web Sites Affected:
=20
www.ohio.gov
unemployment.ohio.gov
scoti.ohio.gov
ohiobusinessgateway.ohio.gov
thefinder.tax.ohio.gov
BuyInForMedicare.ohio.gov
icms.ohio.gov
TANFreporting.ohio.gov
myohio.ohio.gov
ohiolottery.com
statejobs.ohio.gov
__________________________________________________
OIT's Goal:
OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.
Service Delivery Division's Goal:
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.
Customer Suggestions:
Please send your suggestions for improving our network services to:
E-mail: OCSSC@ohio.gov
Ohio Customer Service & Security Center (OCSSC) formerly the Network
Operations Center (NOC):
Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)
E-mail: OCSSC@ohio.gov
World Wide Web: HYPERLINK www.das.ohio.gov/ITSD/NetworkServices
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<div class=3DSection1>
<p><strong><b><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:
Arial'>Office of Information Technology Customer Update – October =
7, 2005</span></font></b></strong><b><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial;font-weight:
bold'><br>
</span></font></b><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><br>
<b><span style=3D'font-weight:bold'>Scheduled =
Maintenance:</span></b><br>
<br>
When: Every Tuesday<br>
<br>
Time: 3:00 AM to 6:00 AM.</span></font><b><font size=3D4 =
face=3DArial><span
style=3D'font-size:14.0pt;font-family:Arial;font-weight:bold'><o:p></o:p>=
</span></font></b></p>
<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>October
11, 18, 25, November 1, 8, 15, 22, 29, December 6, 13, 20 – OIT =
engineers
will be migrating customers to the new Columbus Core Network. =
These moves
will be coordinated with the customers by their customer =
engineers.
Please contact the OCSSC if you have any =
questions. <o:p></o:p></span></font></p>
<p><strong><b><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial'>Completed Maintenance:</span></font></b></strong><font size=3D2
face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p=
>
<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>October
4 – OIT engineers started migrating customers to the new Columbus =
Core
Network.<o:p></o:p></span></font></p>
<p><strong><b><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial'>Monthly Firewall Maintenance:</span></font></b></strong><b><font =
size=3D2
face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial;font-weight:bold'><br>
</span></font></b><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><br>
When: Third Tuesday of every Month<br>
<br>
Next Scheduled Maintenance: October 18, 2005<br>
<br>
Time: 3:00 AM to 6:00 AM.<br>
<br>
The Network Security Group will be performing firewall maintenance. Less =
than
three minute outages are expected during the maintenance window. Please =
contact
the Ohio Customer Service and <st1:PlaceName =
w:st=3D"on">Security</st1:PlaceName>
<st1:PlaceType w:st=3D"on">Center</st1:PlaceType> (formerly the =
<st1:place w:st=3D"on"><st1:PlaceName
w:st=3D"on">Network</st1:PlaceName> <st1:PlaceName =
w:st=3D"on">Operations</st1:PlaceName>
<st1:PlaceType w:st=3D"on">Center</st1:PlaceType></st1:place>) at =
614-644-0701
if you have any questions or concerns.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><b><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:black;font-weight:bold'=
>Outage
- Wednesday, October 5, 2005: Approximately 6:00pm- =
7:15pm<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>=
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>OIT Network Engineers attempted to
resolve a customer connectivity issue on a core router in the OIT =
Enterprise
Network. <o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>=
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>The following services or web =
sites were
affected.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>=
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>Services =
Affected:<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>=
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>OIT Unified Network Services =
Secure
Hosting Services, <o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>OIT Unified Network Services =
Network
Firewall Services<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>OIT Unified Network Services =
Secure
Authentication Service<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>OIT <st1:City =
w:st=3D"on"><st1:place w:st=3D"on">Enterprise</st1:place></st1:City>
Computing Exchange Services<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>OIT <st1:City =
w:st=3D"on"><st1:place w:st=3D"on">Enterprise</st1:place></st1:City>
Computing Host on Demand Services<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>OIT Enterprise Computing Windows, =
AIX and
IBM Mainframe access<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>=
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>Web Sites =
Affected:<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>=
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>www.ohio.gov<o:p></o:p></span></fon=
t></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>unemployment.ohio.gov<o:p></o:p></s=
pan></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>scoti.ohio.gov<o:p></o:p></span></f=
ont></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>ohiobusinessgateway.ohio.gov<o:p></=
o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>thefinder.tax.ohio.gov<o:p></o:p></=
span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>BuyInForMedicare.ohio.gov<o:p></o:p=
></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>icms.ohio.gov<o:p></o:p></span></fo=
nt></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>TANFreporting.ohio.gov<o:p></o:p></=
span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>myohio.ohio.gov<o:p></o:p></span></=
font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>ohiolottery.com<o:p></o:p></span></=
font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>statejobs.ohio.gov</span></font><fo=
nt
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'><br>
__________________________________________________<br>
<br>
<b><span style=3D'font-weight:bold'>OIT's Goal:</span></b><br>
<br>
OIT will leverage <st1:State w:st=3D"on"><st1:place =
w:st=3D"on">Ohio</st1:place></st1:State>'s
investment in information technology by implementing exemplary statewide
governance in collaboration with its customers.<br>
<br>
<b><font color=3Dblack><span =
style=3D'color:black;font-weight:bold'>Service
Delivery Division's Goal:</span></font></b><br>
<br>
Provide customers with a secure, reliable, available, and stable =
Information
Technology environment, incorporating existing and future =
architectures.<br>
<br>
<b><span style=3D'font-weight:bold'>Customer Suggestions:</span></b><br>
<br>
Please send your suggestions for improving our network services to:<br>
<br>
E-mail: OCSSC@ohio.gov<br>
<b><span style=3D'font-weight:bold'><br>
<st1:PlaceName w:st=3D"on">Ohio</st1:PlaceName> <st1:PlaceName =
w:st=3D"on">Customer</st1:PlaceName>
<st1:PlaceName w:st=3D"on">Service & Security</st1:PlaceName> =
<st1:PlaceType
w:st=3D"on">Center</st1:PlaceType> (OCSSC) formerly the <st1:place =
w:st=3D"on"><st1:PlaceName
w:st=3D"on">Network</st1:PlaceName> <st1:PlaceName =
w:st=3D"on">Operations</st1:PlaceName>
<st1:PlaceType w:st=3D"on">Center</st1:PlaceType></st1:place> =
(NOC):</span></b><br>
<br>
Voice: 644-0701 (<st1:City w:st=3D"on">Columbus</st1:City> Calling Area) =
or
800-644-0701 (Outside of the <st1:City w:st=3D"on"><st1:place =
w:st=3D"on">Columbus</st1:place></st1:City>
Calling Area)<br>
<br>
E-mail: OCSSC@ohio.gov<br>
<br>
World Wide Web: HYPERLINK www.das.ohio.gov/ITSD/NetworkServices<font
color=3Dblack><span =
style=3D'color:black'><o:p></o:p></span></font></span></font></p>
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