[OPLINTECH] Office of Information Technology Customer Update - September 9, 2005
Corroto, Vince
vince.corroto@ohio.gov
Fri, 9 Sep 2005 13:47:01 -0400
This is a multi-part message in MIME format.
------_=_NextPart_001_01C5B566.7CFE7A45
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
Office of Information Technology Customer Update - September 9, 2005
Scheduled Maintenance:
When: Every Tuesday
Time: 3:00 AM to 6:00 AM.
No maintenance has been scheduled at this time.
Completed Maintenance:
September 6 - OIT network engineers turned up a new router at the West
Fifth Ave location to accommodate Disaster Recovery requirements.
Monthly Firewall Maintenance:
When: Third Tuesday of every Month
Next Scheduled Maintenance: September 20, 2005
Time: 3:00 AM to 6:00 AM.
The Network Security Group will be performing firewall maintenance. Less
than three minute outages are expected during the maintenance window.
Please contact the Ohio Customer Service and Security Center (formerly
the Network Operations Center) at 614-644-0701 if you have any questions
or concerns.
EPO Testing at the State of Ohio Computer Center:
EPO testing has been scheduled at the State of Ohio Computer Center for
Sunday, September 18, 2005 from approximately 5:00pm until 9:00pm.
Please contact the OCSSC if you have any questions regarding the outage.
The following services will be affected during this outage.
Remote Access Service (RAS)
Remote Access 800 Services
DHCP resolution for customers at the Rhodes State Office Tower, Vern
Riffe Center and State of Ohio Computer Center
OIT Secure Hosting Services
OIT SDD Mainframe Access
OIT Enterprise Network
VPN and Firewall Services
The following customers will be affected during this outage.
PUCO - Public Utilities Commission
CAAM -Commission on African American Males
NUR - Nursing Board
ETH - Ethics Commission
OCC - Consumer's Council
ODN - Building Backbone
OLRS - Ohio Legal Rights
OPD Ohio Public Defender
OSFC - West Broad School Facilities Commission
OSFC - Macedonia School Facilities Commission
PBR - Personnel Board of Review
PWC - Public Works Commission
SERB - State Employee Relations Board
OHFA - Ohio House Finance Authority
CHEM - Chemical Dependency =20
VEH - Vehicle Collision Board
TPF - Columbus - Tobacco Prevention
OBM - ERP Enterprise =20
OAQDA - Leveque Air Quality Development Authority
OASFC - Art and Sports Facility Commission
DCP - Columbus - Deferred Compensation
EDU-OSD Education - School for the Deaf
This work will result in a loss of connectivity to all OIT/SDD
Enterprise Shared Services and Business Support Services resources at
this location.
__________________________________________________
OIT's Goal:
OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.
Service Delivery Division's Goal:
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.
Customer Suggestions:
Please send your suggestions for improving our network services to:
E-mail: OCSSC@ohio.gov
Ohio Customer Service & Security Center (OCSSC) formerly the Network
Operations Center (NOC):
Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)
E-mail: OCSSC@ohio.gov
World Wide Web: HYPERLINK www.das.ohio.gov/ITSD/NetworkServices
------_=_NextPart_001_01C5B566.7CFE7A45
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
<html xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:st1=3D"urn:schemas-microsoft-com:office:smarttags" =
xmlns=3D"http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii">
<meta name=3DGenerator content=3D"Microsoft Word 11 (filtered medium)">
<o:SmartTagType =
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"
name=3D"country-region"/>
<o:SmartTagType =
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"
name=3D"State"/>
<o:SmartTagType =
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"
name=3D"City"/>
<o:SmartTagType =
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"
name=3D"Street"/>
<o:SmartTagType =
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"
name=3D"PlaceType"/>
<o:SmartTagType =
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"
name=3D"PlaceName"/>
<o:SmartTagType =
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"
name=3D"place"/>
<o:SmartTagType =
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"
name=3D"address"/>
<!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
p
{mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman";}
span.EmailStyle19
{mso-style-type:personal-compose;
font-family:Arial;
font-weight:bold;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
{page:Section1;}
-->
</style>
</head>
<body lang=3DEN-US link=3Dblue vlink=3Dpurple>
<div class=3DSection1>
<p><strong><b><font size=3D4 face=3DArial><span =
style=3D'font-size:14.0pt;font-family:
Arial'>Office of Information Technology Customer Update – =
September 9,
2005</span></font></b></strong><b><font size=3D2 face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;font-weight:bold'><br>
</span></font></b><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><br>
</span></font><b><font face=3DArial><span =
style=3D'font-family:Arial;font-weight:
bold'>Scheduled Maintenance:</span></font></b><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'><br>
<br>
When: Every Tuesday<br>
<br>
Time: 3:00 AM to 6:00 AM.<br>
<br>
No maintenance has been scheduled at this time.<br>
<br>
</span></font><strong><b><font face=3DArial><span =
style=3D'font-family:Arial'>Completed
Maintenance:</span></font></b></strong><font size=3D2 face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'><br>
<br>
September 6 - OIT network engineers turned up a new router at the =
<st1:Street
w:st=3D"on"><st1:address w:st=3D"on">West Fifth =
Ave</st1:address></st1:Street>
location to accommodate Disaster Recovery requirements.<br>
<br>
</span></font><strong><b><font face=3DArial><span =
style=3D'font-family:Arial'>Monthly
Firewall Maintenance:</span></font></b></strong><b><font =
face=3DArial><span
style=3D'font-family:Arial;font-weight:bold'><br>
</span></font></b><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><br>
When: Third Tuesday of every Month<br>
<br>
Next Scheduled Maintenance: September 20, 2005<br>
<br>
Time: 3:00 AM to 6:00 AM.<br>
<br>
The Network Security Group will be performing firewall maintenance. Less =
than
three minute outages are expected during the maintenance window. Please =
contact
the Ohio Customer Service and <st1:PlaceName =
w:st=3D"on">Security</st1:PlaceName>
<st1:PlaceType w:st=3D"on">Center</st1:PlaceType> (formerly the =
<st1:place w:st=3D"on"><st1:PlaceName
w:st=3D"on">Network</st1:PlaceName> <st1:PlaceName =
w:st=3D"on">Operations</st1:PlaceName>
<st1:PlaceType w:st=3D"on">Center</st1:PlaceType></st1:place>) at =
614-644-0701
if you have any questions or concerns.<br>
<br>
</span></font><strong><b><font face=3DArial><span =
style=3D'font-family:Arial'>EPO
Testing at the State of <st1:place w:st=3D"on"><st1:PlaceName =
w:st=3D"on">Ohio</st1:PlaceName>
<st1:PlaceName w:st=3D"on">Computer</st1:PlaceName> <st1:PlaceType =
w:st=3D"on">Center</st1:PlaceType></st1:place>:</span></font></b></strong=
><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'><br>
<br>
EPO testing has been scheduled at the State of Ohio Computer Center for =
Sunday,
September 18, 2005 from approximately 5:00pm until 9:00pm. Please =
contact
the OCSSC if you have any questions regarding the outage.<br>
<br>
The following services will be affected during this outage.<br>
<br>
Remote Access Service (RAS)<br>
Remote Access 800 Services<br>
DHCP resolution for customers at the <st1:PlaceName =
w:st=3D"on">Rhodes</st1:PlaceName>
<st1:PlaceType w:st=3D"on">State</st1:PlaceType> <st1:PlaceName =
w:st=3D"on">Office</st1:PlaceName>
<st1:PlaceType w:st=3D"on">Tower</st1:PlaceType>, <st1:place =
w:st=3D"on"><st1:PlaceName
w:st=3D"on">Vern</st1:PlaceName> <st1:PlaceName =
w:st=3D"on">Riffe</st1:PlaceName> <st1:PlaceType
w:st=3D"on">Center</st1:PlaceType></st1:place> and State of Ohio =
Computer Center<br>
OIT Secure Hosting Services<br>
OIT SDD Mainframe Access<br>
OIT <st1:place w:st=3D"on"><st1:City =
w:st=3D"on">Enterprise</st1:City></st1:place>
Network<br>
VPN and Firewall Services<o:p></o:p></span></font></p>
<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>The
following customers will be affected during this =
outage.</span></font><o:p></o:p></p>
<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>PUCO
– Public Utilities Commission<br>
CAAM -Commission on African American Males<br>
NUR - Nursing Board<br>
ETH - Ethics Commission<br>
OCC - Consumer's Council<br>
ODN - Building Backbone<br>
OLRS - <st1:State w:st=3D"on"><st1:place =
w:st=3D"on">Ohio</st1:place></st1:State>
Legal Rights<br>
OPD <st1:State w:st=3D"on"><st1:place =
w:st=3D"on">Ohio</st1:place></st1:State>
Public Defender<br>
OSFC - West Broad School Facilities Commission<br>
OSFC - <st1:country-region w:st=3D"on"><st1:place =
w:st=3D"on">Macedonia</st1:place></st1:country-region>
School Facilities Commission<br>
PBR - Personnel Board of Review<br>
PWC - Public Works Commission<br>
SERB - State Employee Relations Board<br>
OHFA - <st1:State w:st=3D"on"><st1:place =
w:st=3D"on">Ohio</st1:place></st1:State>
House Finance Authority<br>
CHEM - Chemical Dependency <br>
VEH - Vehicle Collision Board<br>
TPF - Columbus - Tobacco Prevention<br>
OBM - ERP <st1:City w:st=3D"on"><st1:place =
w:st=3D"on">Enterprise</st1:place></st1:City> <br>
OAQDA - Leveque Air Quality Development Authority<br>
OASFC - Art and Sports Facility Commission<br>
DCP - Columbus - Deferred Compensation<br>
EDU-OSD Education - School for the =
Deaf<o:p></o:p></span></font></p>
<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>This
work will result in a loss of connectivity to all OIT/SDD Enterprise =
Shared
Services and Business Support Services resources at this location.<br>
<br>
__________________________________________________<br>
<br>
</span></font><b><font face=3DArial><span =
style=3D'font-family:Arial;font-weight:
bold'>OIT's Goal:</span></font></b><font size=3D2 face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'><br>
<br>
OIT will leverage <st1:place w:st=3D"on"><st1:State =
w:st=3D"on">Ohio</st1:State></st1:place>'s
investment in information technology by implementing exemplary statewide
governance in collaboration with its customers.<br>
<br>
</span></font><b><font color=3Dblack face=3DArial><span =
style=3D'font-family:Arial;
color:black;font-weight:bold'>Service Delivery Division's =
Goal:</span></font></b><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'><br>
<br>
Provide customers with a secure, reliable, available, and stable =
Information
Technology environment, incorporating existing and future =
architectures.<br>
<br>
</span></font><b><font face=3DArial><span =
style=3D'font-family:Arial;font-weight:
bold'>Customer Suggestions:</span></font></b><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'><br>
<br>
Please send your suggestions for improving our network services to:<br>
<br>
E-mail: OCSSC@ohio.gov<br>
</span></font><b><font face=3DArial><span =
style=3D'font-family:Arial;font-weight:
bold'><br>
<st1:PlaceName w:st=3D"on">Ohio</st1:PlaceName> <st1:PlaceName =
w:st=3D"on">Customer</st1:PlaceName>
<st1:PlaceName w:st=3D"on">Service & Security</st1:PlaceName> =
<st1:PlaceType
w:st=3D"on">Center</st1:PlaceType> (OCSSC) formerly the <st1:place =
w:st=3D"on"><st1:PlaceName
w:st=3D"on">Network</st1:PlaceName> <st1:PlaceName =
w:st=3D"on">Operations</st1:PlaceName>
<st1:PlaceType w:st=3D"on">Center</st1:PlaceType></st1:place> =
(NOC):</span></font></b><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'><br>
<br>
Voice: 644-0701 (<st1:City w:st=3D"on">Columbus</st1:City> Calling Area) =
or
800-644-0701 (Outside of the <st1:place w:st=3D"on"><st1:City =
w:st=3D"on">Columbus</st1:City></st1:place>
Calling Area)<br>
<br>
E-mail: OCSSC@ohio.gov<br>
<br>
World Wide Web: HYPERLINK =
www.das.ohio.gov/ITSD/NetworkServices<o:p></o:p></span></font></p>
</div>
</body>
</html>
------_=_NextPart_001_01C5B566.7CFE7A45--