[OPLINTECH] Office of Information Technology Customer Update - September 30, 2005

Fri, 30 Sep 2005 11:15:20 -0400

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Office of Information Technology Customer Update - September 30, 2005

Scheduled Maintenance:

When: Every Tuesday

Time: 3:00 AM to 6:00 AM.

October 4, 11, 18, 25, November 1, 8, 15, 22 - OIT engineers will be
migrating customers to the new Columbus Core Network.  These moves will
be coordinated with the customers by their customer engineers.  Please
contact the OCSSC if you have any questions.=20

Completed Maintenance:

September 27 - OIT engineers changed a port configuration parameter on
our Internet Border routers ISPSOC and ISPRHO. =20

September 27 - OIT engineers made Access Control List changes on our
Internet Border routers ISPSOC and ISPRHO.

September 27 - OIT engineers performed maintenance on the Alcatel
located at the State of Ohio Computer Center.

Monthly Firewall Maintenance:

When: Third Tuesday of every Month

Next Scheduled Maintenance: October 18, 2005

Time: 3:00 AM to 6:00 AM.

The Network Security Group will be performing firewall maintenance. Less
than three minute outages are expected during the maintenance window.
Please contact the Ohio Customer Service and Security Center (formerly
the Network Operations Center) at 614-644-0701 if you have any questions
or concerns.
__________________________________________________

OIT's Goal:

OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

Service Delivery Division's Goal:

Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.

Customer Suggestions:

Please send your suggestions for improving our network services to:

E-mail: OCSSC@ohio.gov

Ohio Customer Service & Security Center (OCSSC) formerly the Network
Operations Center (NOC):

Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)

E-mail: OCSSC@ohio.gov

World Wide Web: HYPERLINK www.das.ohio.gov/ITSD/NetworkServices

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<p><strong><b><font size=3D4 face=3D"Times New Roman"><span =
style=3D'font-size:14.0pt'>Office
of Information Technology Customer Update &#8211; September 30, =
2005</span></font></b></strong><b><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial;font-weight:
bold'><br>
</span></font></b><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><br>
</span></font><b><font face=3DArial><span =
style=3D'font-family:Arial;font-weight:
bold'>Scheduled Maintenance:</span></font></b><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'><br>
<br>
When: Every Tuesday<br>
<br>
Time: 3:00 AM to 6:00 AM.</span></font><b><font size=3D4 =
face=3DArial><span
style=3D'font-size:14.0pt;font-family:Arial;font-weight:bold'><o:p></o:p>=
</span></font></b></p>

October
4, 11, 18, 25, November 1, 8, 15, 22 &#8211; OIT engineers will be =
migrating
customers to the new Columbus Core Network. &nbsp;These moves will be
coordinated with the customers by their customer engineers.&nbsp; Please
contact the OCSSC if you have any =
questions.&nbsp;<o:p></o:p>

<p><strong><b><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt'>Completed
Maintenance:</span></font></b></strong><font size=3D2 face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p=
>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>September
27 - OIT engineers changed a port configuration parameter on&nbsp;our =
Internet
Border routers ISPSOC and ISPRHO.&nbsp; <o:p></o:p></span></font></p>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>September
27 - OIT engineers made Access Control List changes on our Internet =
Border
routers ISPSOC and ISPRHO.<o:p></o:p></span></font></p>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>September
27 - OIT engineers performed maintenance on the Alcatel located at the =
State of
Ohio Computer Center.</span></font><o:p></o:p></p>

Monthly
Firewall Maintenance: 
 
When: Third Tuesday of every Month 
 
Next Scheduled Maintenance: October 18, 2005 
 
Time: 3:00 AM to 6:00 AM. 
 
The Network Security Group will be performing firewall maintenance. Less =
than three
minute outages are expected during the maintenance window. Please =
contact the
Ohio Customer Service and <st1:PlaceName =
w:st=3D"on">Security</st1:PlaceName> <st1:PlaceType
w:st=3D"on">Center</st1:PlaceType> (formerly the <st1:place =
w:st=3D"on"><st1:PlaceName
 w:st=3D"on">Network</st1:PlaceName> <st1:PlaceName =
w:st=3D"on">Operations</st1:PlaceName>
 <st1:PlaceType w:st=3D"on">Center</st1:PlaceType></st1:place>) at =
614-644-0701
if you have any questions or concerns. 
__________________________________________________ 
 
OIT's Goal: 
 
OIT will leverage <st1:State w:st=3D"on"><st1:place =
w:st=3D"on">Ohio</st1:place></st1:State>'s
investment in information technology by implementing exemplary statewide
governance in collaboration with its customers. 
 
Service
Delivery Division's Goal: 
 
Provide customers with a secure, reliable, available, and stable =
Information
Technology environment, incorporating existing and future =
architectures. 
 
Customer Suggestions: 
 
Please send your suggestions for improving our network services to: 
 
E-mail: OCSSC@ohio.gov 
 
<st1:PlaceName w:st=3D"on">Ohio</st1:PlaceName> <st1:PlaceName =
w:st=3D"on">Customer</st1:PlaceName>
<st1:PlaceName w:st=3D"on">Service &amp; Security</st1:PlaceName> =
<st1:PlaceType
w:st=3D"on">Center</st1:PlaceType> (OCSSC) formerly the <st1:place =
w:st=3D"on"><st1:PlaceName
 w:st=3D"on">Network</st1:PlaceName> <st1:PlaceName =
w:st=3D"on">Operations</st1:PlaceName>
 <st1:PlaceType w:st=3D"on">Center</st1:PlaceType></st1:place> =
(NOC): 
 
Voice: 644-0701 (<st1:City w:st=3D"on">Columbus</st1:City> Calling Area) =
or
800-644-0701 (Outside of the <st1:City w:st=3D"on"><st1:place =
w:st=3D"on">Columbus</st1:place></st1:City>
Calling Area) 
 
E-mail: OCSSC@ohio.gov 
 
World Wide Web: HYPERLINK =
www.das.ohio.gov/ITSD/NetworkServices<o:p></o:p>

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