[OPLINTECH] Delayed Printing on Star Receipt Printer

[JKENZIG]

In the printer settings do you have it set to spool or print directly to
the printer?


-----Original Message-----
From: oplintech-bounces at oplin.org [mailto:oplintech-bounces at oplin.org]
On Behalf Of Dave Parvin
Sent: Wednesday, November 26, 2008 2:10 PM
To: oplintech at oplin.org
Subject: [OPLINTECH] Delayed Printing on Star Receipt Printer

Hello,

We at the Cuyahoga Falls Library have recently purchased and installed 2
newer model Star Receipt printers at our Circulation desk.  The model is
a
TSP650 connected to workstations with a parallel cable connection.
There
is a delay before these 2 new units start printing and after scanning
item
bar codes.  This delay slows down the activities of our circ desk
employees routine when checking out patrons.  We also have a couple
older
units which are TSP600s are set up the same way, but start printing
immediately.  This has been distracting our circ desk personnel quite a
bit.  I installed the latest drivers, and have contacted Star tech
support
who thinks we either need to connect via USB cable instead or replace
the
parallel cable.  I replaced the parallel with a new supplied cable which
did not make a difference.

Has anyone else had this issue?  If so, have you found a way to resolve
this?  Any help is greatly appreciated.

Thank you,


Dave Parvin

Assistant Technology Coordinator
Cuyahoga Falls Library
2015 3rd St.
Cuyahoga Falls, Ohio 44221
Ph: (330) 928-2117 x:127
dparvin at cuyahogafallslibrary.org




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