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<DIV><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p><SPAN
class=941551017-06112003><FONT color=#0000ff>Cuyahoga County
Public Library</FONT></SPAN> </o:p></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV class=Section1>
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<LI class=MsoNormal
style="mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT face=Arial
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Do you use
anti-virus software<o:p></o:p></SPAN></FONT> <SPAN
class=941551017-06112003><FONT face=Arial color=#0000ff size=2>
Yes </FONT></SPAN>
<LI class=MsoNormal
style="mso-list: l0 level1 lfo1; tab-stops: list .5in"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Who is your anti-virus software
vendor<FONT color=#0000ff><SPAN class=941551017-06112003> McAffee and
also Trend for our Exchange Server </SPAN><o:p></o:p></FONT></SPAN>
<LI class=MsoNormal
style="mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT face=Arial
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Does your
anti-virus software block spam<o:p></o:p></SPAN></FONT> <SPAN
class=941551017-06112003><FONT face=Arial color=#0000ff
size=2> It can, but we do not have it turned on.
</FONT></SPAN>
<LI class=MsoNormal
style="mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT face=Arial
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Do you use a
computer management/security product<o:p></o:p></SPAN></FONT> <SPAN
class=941551017-06112003><FONT face=Arial color=#0000ff size=2>
Yes we use Altiris Deployment Solution for all of our
desktops</FONT></SPAN>
<LI class=MsoNormal
style="mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT face=Arial
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Who is your
vendor<o:p></o:p></SPAN></FONT> <SPAN class=941551017-06112003><FONT
face=Arial color=#0000ff size=2> Varies. CDW+G, Business Smarts,
Anixter, Xitech, Mcaffee, Trend</FONT></SPAN>
<LI class=MsoNormal
style="mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT face=Arial
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Do you use a
pay-for-print product<o:p></o:p></SPAN></FONT> <SPAN
class=941551017-06112003><FONT face=Arial color=#0000ff size=2> No, we
feel that there is no cost savings involved in this method. By the time you
paid for the service you could of bought a lot of paper and given it out for
free. </FONT></SPAN>
<LI class=MsoNormal
style="mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT face=Arial
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Who is you
pay-for-print vendor<o:p></o:p></SPAN></FONT> <SPAN
class=941551017-06112003><FONT face=Arial color=#0000ff size=2> Not
applicable </FONT></SPAN>
<LI class=MsoNormal
style="mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT face=Arial
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Do you use a
reservation product<o:p></o:p></SPAN></FONT> <SPAN
class=941551017-06112003><FONT face=Arial color=#0000ff size=2> Part of
our catalog </FONT></SPAN>
<LI class=MsoNormal
style="mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT face=Arial
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Who is your
reservation product vendor<o:p></o:p></SPAN></FONT> <SPAN
class=941551017-06112003><FONT face=Arial color=#0000ff
size=2> III </FONT></SPAN>
<LI class=MsoNormal
style="mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT face=Arial
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Do you use a
filtering product<o:p></o:p></SPAN></FONT> <SPAN
class=941551017-06112003><FONT face=Arial color=#0000ff size=2> No we
do not filter </FONT></SPAN>
<LI class=MsoNormal
style="mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT face=Arial
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Who is your
filtering product vendor<o:p></o:p></SPAN></FONT> </LI></OL>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Comments, recommendations, reviews
would be appreciated.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p><SPAN
class=941551017-06112003><FONT color=#0000ff>We use Trend Scanmail
for our exchange server and have never been hit with a virus in our email
system over the last 3 years. That has something to say about
it. </FONT></SPAN></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p><SPAN
class=941551017-06112003></SPAN><SPAN class=941551017-06112003><FONT
color=#0000ff>They have a product called Emanager that is an add on that is a
spam/content blocker that works very good.
</FONT></SPAN> </o:p></SPAN></P>
<P class=MsoNormal><FONT face=Arial color=#0000ff size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p></o:p></SPAN></FONT> </P>
<P class=MsoNormal><FONT color=#0000ff><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p><SPAN
class=941551017-06112003>Small libraries should look at the Mcaffee E500 or
E1000 antivirus solution. It is a hardware solution that will watch your
internet connection for viruses etc. </SPAN></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT color=#0000ff><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p><SPAN
class=941551017-06112003>A really excellent spam blocking product is IHATESPAM
by sunbelt software. They have a server and a workstation version for
Outlook/Outlook Express. I personally use the workstation version.
</SPAN></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT color=#0000ff><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p><SPAN
class=941551017-06112003></SPAN></o:p></SPAN></FONT> </P>
<P class=MsoNormal><FONT color=#0000ff><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p><SPAN
class=941551017-06112003>Libraries should begin to look at the new Embedded XP
clients coming out on the market for patron terminals. These units run a disk
on chip that is basically immune from getting a virus because it can't be
written to once the image is on there. HP just came out with a great unit
(T5000 I think) These units have Internet Explorer and enough room on them for
plugins like acrobat and other apps. We are currently using NetX (<A
href="http://www.netxinc.com">www.netxinc.com</A>) embedded thin clients and
they have worked out quite well. Both the NetX and the HP devices are managed
using Altiris which we have standardized on. Altiris not only lets you image
these units quickly but you can remote control and push out software changes
to any client on your network that has the altiris client on it.
</SPAN></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT color=#0000ff><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p><SPAN
class=941551017-06112003></SPAN></o:p></SPAN></FONT> </P>
<P class=MsoNormal><FONT color=#0000ff><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p><SPAN
class=941551017-06112003>One filtering company I like is Pearl Software at <A
href="http://www.pearlsw.com/">http://www.pearlsw.com/</A> other filters
I have had recommended are SurfControl and GFI Mail Essentials for
Exchange for anti spam.</SPAN></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT color=#0000ff><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p><SPAN
class=941551017-06112003></SPAN></o:p></SPAN></FONT> </P>
<P class=MsoNormal><FONT color=#0000ff><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p><SPAN
class=941551017-06112003>A good firewall is always a necessity. We use
Watchguard here at the library. It does have Web and SMTP filtering
capability however we do not use it due to the amount of traffic on our
network. </SPAN></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT color=#0000ff><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p><SPAN
class=941551017-06112003></SPAN></o:p></SPAN></FONT> </P>
<P class=MsoNormal><FONT color=#0000ff><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p><SPAN
class=941551017-06112003>Regards,</SPAN></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT color=#0000ff><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p><SPAN
class=941551017-06112003>Jim Kenzig</SPAN></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT color=#0000ff><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p><SPAN
class=941551017-06112003>Network Manager</SPAN></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT color=#0000ff><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p><SPAN
class=941551017-06112003>Cuyahoga County Public
Library</P></SPAN></o:p></SPAN></FONT>
<P class=MsoNormal><FONT color=#0000ff><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p><SPAN
class=941551017-06112003></SPAN></o:p></SPAN></FONT> </P></DIV></BLOCKQUOTE></BODY></HTML>