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<DIV>It sounds like the permissions were reset on the <FONT face="Courier New"
size=2>_vti_pvt directory; that may or may not have been a result of the
update. Make sure the account that represents generic Internet access has
write permissions for this directory. </FONT></DIV>
<DIV><FONT face="Courier New" size=2></FONT> </DIV>
<DIV><FONT face="Courier New" size=2>Laura Solomon</FONT></DIV>
<DIV><FONT face="Courier New" size=2>Webmaster</FONT></DIV>
<DIV><FONT face="Courier New" size=2>Cleveland Heights-University Heights
PL</FONT></DIV>
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<DIV><FONT size=2>-----Original Message----- <BR><B>From:</B>
oplintech-admin@oplin.org on behalf of Roger O. Young
<BR><B>Sent:</B> Wed 1/14/2004 11:49 AM <BR><B>To:</B> oplintech@oplin.org
<BR><B>Cc:</B> <BR><B>Subject:</B> [OPLINTECH] web site
problem<BR><BR></FONT></DIV>
<P><TT><FONT size=2>We are experiencing difficulty with our web site, and it
has been one tough<BR>cookie trying to solve the problem. The site was
working with no problems<BR>until December of 2003. I don't know if a
Microsoft Windows update is<BR>responsible for the crash, but I suspect that
possibility.<BR><BR>(We host our web site on our
server)<BR><BR>Symptoms:<BR><BR>On our web page, active server pages and cgi
pages no longer work. Here is<BR>the error message:<BR>HTTP 403.1
Forbidden: Execute Access Forbidden<BR>Internet Information
Services<BR>Technical Information (for support personnel)<BR><BR><BR>
a.. Background:<BR> You have attempted to execute a CGI, ISAPI, or other
executable program<BR>from a directory that does not allow programs to be
executed.<BR>In the server's log file, we find messages like
these:<BR><BR>Microsoft FrontPage Server Extensions:<BR><BR>(OS Error #5
Message: Access is denied.)<BR><BR>Microsoft FrontPage Server
Extensions:<BR><BR> <A
href="http://www.wcplib.lib.oh.us">http://www.wcplib.lib.oh.us</A> - Error
#20002 Message: Cannot open file<BR>"Cassette.bmp" for writing.<BR><BR>A
concomitant problem is experienced by our webmaster. When she
opens<BR>FrontPage, she gets this error message:<BR><BR>"Server error: The
server extensions were unable to access the <A
href="file:''\\(our">file:''\\(our</A><BR>server
name)\Public\wwwroot\_vti_pvt\service.lck". Please check the
file<BR>permissions.<BR><BR>Any suggestions anyone?<BR><BR>Thanks<BR><BR>Roger
O. Young<BR>I T Coordinator<BR>Washington County Public Library<BR>615 Fifth
St.<BR>Marietta, Ohio 45750<BR><BR>740-373-1057 ext.
224<BR><BR>roger@wcplib.lib.oh.us<BR><BR><BR><BR>_______________________________________________<BR>OPLINTECH
mailing list<BR>OPLINTECH@oplin.org<BR><A
href="http://mail.oplin.org/mailman/listinfo/oplintech">http://mail.oplin.org/mailman/listinfo/oplintech</A><BR></FONT></TT></P></BLOCKQUOTE>
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