<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="MSHTML 6.00.2800.1226" name=GENERATOR></HEAD>
<BODY>
<DIV>
<P>ALL STAFF of academic, public, school and special libraries and ALL WHO ARE
INTERESTED are invited to come to OVAL and participate in these workshops
<STRONG><FONT color=#ff0000>FREE</FONT></STRONG>! REGISTER FOR ONE OR BOTH!</P>
<P><STRONG>------------------------------------<SPAN
class=418461717-27012004>--</SPAN><BR>--4/16/04; 10:00 AM to 12:00
PM</STRONG></P>
<P><FONT color=#008000 size=5><STRONG>WORKSHOP #1: STRATEGIES FOR CONFLICT
RESOLUTION</STRONG></FONT></P>
<P><STRONG><FONT color=#008000>When/Where:</FONT></STRONG> Friday, April 16,
2004 from 10:00 AM to 12:00 PM at Ohio Valley Area Libraries (OVAL),
252 W. 13th Street, Wellston, Ohio</P>
<P><STRONG><FONT color=#008000>Presented by:</FONT></STRONG> Dr. Michael R.
McCoy, Executive Director, Greater Cincinnati Library Consortium</P>
<P><STRONG><FONT color=#008000>Costs:</FONT></STRONG> This workshop is free of
charge to everyone!</P>
<P><STRONG><FONT color=#008000>---</FONT></STRONG>How do you deal with conflict
in your library? Like any social institution, a library is often the scene for
interpersonal conflict. Whether the conflict includes staff members, patrons, or
both, the results of conflict can be devastating. This seminar will explore ways
of dealing with, and minimizing the effects of, interpersonal conflict.
Participants will have the opportunity to share experiences as we try to
identify the best practices for managing conflict between people and controlling
its effects.</P>
<P>Dr. Michael R. McCoy, Executive Director of the Greater Cincinnati Library
Consortium, is a veteran non-profit and association executive. A former college
professor, McCoy has founded non-profit organizations and served others in many
capacities including fund-raising, public relations, program management,
planning and administration, and government affairs. He holds the Ph.D. degree
from Emory University, M.Div. from Princeton Theological Seminary, and B.A. from
Emory and Henry College.</P>
<P><STRONG>-----------------------------------<BR>--4/16/04; 1:00
PM to 3:30 PM</STRONG></P>
<P><STRONG><FONT color=#008000 size=5>WORKSHOP #2: DEALING WITH UNACCEPTABLE
BEHAVIOR</FONT></STRONG></P>
<P><STRONG><FONT color=#008000>When/Where:</FONT></STRONG> Friday, April 16,
2004 from 1:00 PM to 3:30 PM at Ohio Valley Area Libraries (OVAL), 252
W. 13th Street, Wellston, Ohio</P>
<P><FONT color=#008000><STRONG>Presented by:</STRONG></FONT> Officers Dave
Ferimer and Robert Wood, The Ohio State University</P>
<P><STRONG><FONT color=#008000>Costs:</FONT></STRONG> This workshop is free of
charge to everyone!</P>
<P><STRONG><FONT color=#008000>--</FONT></STRONG>Here’s your opportunity to
engage yourself in an afternoon full of fun and interaction! "Fun?", you say.
Yes, fun! Officers Ferimer and Wood present this difficult subject matter with
humor and understanding. This workshop will cover such things as safety,
observation and perception, legal issues from the Ohio Revised Code and common
state and local violations in libraries, and law enforcement procedures.
Participants will be provided question and answer time towards the end of the
program.</P>
<P>Officers Ferimer and Wood presented this workshop at the Ohio Library Support
Staff Institute (OLSSI) held in August, 2003. Here’s what attendees had to say
about the session: "This was great fun and far more informative than I expected.
Very amusing and eye-opening." "Way exceeded expectations. Officers Wood &
Ferimer were delightful!" "I could have listened to them for another 2 1/2
hours." To read more comments, visit the OLSSI Web site at <A
href="http://www.olssi.lib.oh.us/">www.olssi.lib.oh.us/</A>.<BR><STRONG><FONT
color=#008000>___________<BR>___________</FONT></STRONG></P>
<P>To<FONT size=4> <FONT color=#008000><STRONG>REGISTER</STRONG></FONT></FONT>
for one or both and for further details, please visit the OVAL Web site { <A
href="http://www.oval.lib.oh.us">www.oval.lib.oh.us</A> } and click on the
"Continuing Education" link then choose the workshop title(s) from the listing
of upcoming events.</P>
<P>For more information about any OVAL workshop, contact OVAL Continuing
Education Coordinator Margaret Delaney at <A
href="mailto:ceoval@oplin.org">ceoval@oplin.org</A> or 1-800-759-1537 x2 or
740-384-2103 x2.</P>
<P>All OVAL professional & technical training opportunities apply toward
renewal of your Ohio Public Library Certification.<BR><STRONG><FONT
color=#008000>___________<BR>___________</FONT></STRONG></P>
<P><FONT color=#008000><STRONG><EM>"OVAL: Your Source for Instruction, Insight,
Inspiration, Innovation!"</EM></STRONG></FONT></P></DIV>
<DIV align=center>Margaret L. Delaney, Continuing Education Coordinator</DIV>
<DIV align=center>Ohio Valley Area Libraries Regional Library
System (OVAL)</DIV>
<DIV align=center>252 West Thirteenth Street, Wellston, OH 45692</DIV>
<DIV align=center>740-384-2103 x 2 ~ 740-384-2106 fax</DIV>
<DIV align=center><A href="http://www.oval.lib.oh.us/">www.oval.lib.oh.us</A> ~
<A href="mailto:ceoval@oplin.org">ceoval@oplin.org</A></DIV>
<DIV align=center> </DIV>
<DIV align=center> </DIV>
<DIV align=center> </DIV>
<DIV align=center> </DIV>
<DIV> </DIV></BODY></HTML>