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<p class=MsoNormal><b><font size=4 face=Arial><span style='font-size:14.0pt;
font-family:Arial;font-weight:bold'>Office of Information Technology Customer
Update – August 6, 2004<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial;font-weight:bold'>Scheduled Maintenance:<o:p></o:p></span></font></b></p>
<p class=MsoNormal><b><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial;font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Sunday, August 8, 2004; Approximately 12:00pm – 4:00pm<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Quarterly power maintenance will be performed at the State
of Ohio Computer Center. Resources in the OIT SDD Enterprise network will
be temporarily unavailable.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Tuesday, August 10, 2004; 3:00am – 6:00am<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>OIT Network engineers will be performing maintenance to an
ATM device at the <st1:place w:st="on"><st1:PlaceName w:st="on">Rhodes</st1:PlaceName>
<st1:PlaceType w:st="on">State</st1:PlaceType> <st1:PlaceName w:st="on">Office</st1:PlaceName>
<st1:PlaceType w:st="on">Tower</st1:PlaceType></st1:place>. We do
expect a brief outage of less than 10 minutes.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Qwest will be performing maintenance on the ohio.gov
backbone. No outage is expected.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial;font-weight:bold'>Completed Maintenance:<o:p></o:p></span></font></b></p>
<p class=MsoNormal><b><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial;font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>None:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial;font-weight:bold'>Domain Name System Procedure:<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Effective July 23, 2004, all DNS requests that are received
in the <st1:place w:st="on"><st1:PlaceName w:st="on">Network</st1:PlaceName> <st1:PlaceName
w:st="on">Operations</st1:PlaceName> <st1:PlaceType w:st="on">Center</st1:PlaceType></st1:place>,
after 3:00pm, Monday through Friday will be processed the next business
day. Any requests received after 3:00pm on Friday, will be processed the
following business day (Monday) to take effect on Tuesday.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial;font-weight:bold'>.Gov Domain Names:<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>The General Services Administration (GSA), of the federal
government, notified OIT this week that they will start charging for
".Gov" domain names. The new fee will affect any agency that has
a specific ".Gov" domain name assigned to them (i.e.
MyOhio.Gov). The fee does not affect an agency's use of the
"Ohio.Gov" domain name. The new fee will be $125 per year. New
".Gov" domain name registrations will be charged beginning July 6,
2004. Existing ".Gov" domain names will be charged in staggered
intervals from July 15, 2004 through September, 2004. An OIT
representative will be contacting the agencies that have assigned
".Gov" domain names within the next couple of weeks. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'> <o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial;font-weight:bold'>Non-TCP/IP Protocols:<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Included in the Office of Information Technology’s
Long Range Plan is provide a TCP/IP only ohio.gov backbone. Our goal is
to remove all Non-TCP/IP protocols (DECnet, SNA, IPX, Appletalk, etc.).
OIT network engineers will be contacting agencies, boards and commissions, in
the near future, that are still using Non-TCP/IP protocols, to work with them
on determining an alternate solution.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>__________________________________________________ <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial;font-weight:bold'>OIT's Goal:<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>OIT will leverage <st1:place w:st="on"><st1:State w:st="on">Ohio</st1:State></st1:place>'s
investment in information technology by implementing exemplary statewide
governance in collaboration with its customers.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial;font-weight:bold'>Service Delivery Division's Goal:<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Provide customers with a secure, reliable, available, and
stable Information Technology environment, incorporating existing and future
architectures.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial;font-weight:bold'>Customer Suggestions:<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Please send your suggestions for improving our network
services to E-mail suggestions@net.state.oh.us <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Fax 614-644-3349<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><b><font
size=2 face=Arial><span style='font-size:11.0pt;font-family:Arial;font-weight:
bold'>Network</span></font></b></st1:PlaceName><b><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial;font-weight:bold'> <st1:PlaceName
w:st="on">Operations</st1:PlaceName> <st1:PlaceType w:st="on">Center</st1:PlaceType></span></font></b></st1:place><b><font
size=2 face=Arial><span style='font-size:11.0pt;font-family:Arial;font-weight:
bold'> (NOC):<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Voice: 644-0701 (<st1:City w:st="on">Columbus</st1:City>
Calling Area) or 800-644-0701 (Outside of the <st1:place w:st="on"><st1:City
w:st="on">Columbus</st1:City></st1:place> Calling Area) <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>E-mail: noc@net.state.oh.us <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>World Wide Web: <a
href="www.das.ohio.gov/ITSD/NetworkServices"
title="www.das.ohio.gov/ITSD/NetworkServices">www.das.ohio.gov/ITSD/NetworkServices</a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>__________________________________________________</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Vince Corroto</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Network Operations Manager</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>OIT/SDD/Unified Network Services</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Voice: 614-466-7133</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>E-mail: </span></font><a
href="mailto:vince.corroto@oit.ohio.gov"><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>vince.corroto@oit.ohio.gov</span></font></a><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Service, Support, Solutions for <st1:State w:st="on"><st1:place
w:st="on">Ohio</st1:place></st1:State> Government</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>An Equal Opportunity Employer and Provider of <st1:City
w:st="on"><st1:place w:st="on">ADA</st1:place></st1:City> Services</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>___________________________________________________</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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