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<div class=Section1><pre><font size=2 face="Courier New"><span
style='font-size:10.0pt'>Folks: The message below was posted to OPLINLIst yesterday. While it is true that the Gates Foundation Folks are not servicing </span></font>Ohio any longer, OPLIN agreed to pick up support for Gates PCs some time ago. Questions like the ones in this message can go directly to <a
href="mailto:support@oplin.org">support@oplin.org</a>.</pre><pre><font size=2
face="Courier New"><span style='font-size:10.0pt'> </span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>Thanks.</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> </span></font></pre>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Carol Lynn Roddy</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Executive Director, OPLIN</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>614.728.5252</span></font></p>
<pre><font size=2 face="Courier New"><span style='font-size:10.0pt'> </span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>******************************************************</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>We have a computer that came from the Gates Foundation</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>that is in need of repair. When I called for tech support, I=20</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>was told that they are not servicing </span></font>Ohio any longer.</pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> </span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>The message we receive on the screen says:</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> </span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>Windows NT could not start because the following file</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>is missing or corrupt:</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> </span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>\WINNT\SYSTEM32\CONFIG\SYSTEMHardware Profile/</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>Last Known Good Menue</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> </span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>You can attempt to repair this file by starting windows</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>NT Setup using the original set up floppy disk or CD-</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>Rom select 'r' at the first screen to start repair</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> </span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>Can someone help? We do not have the disk being ask=20</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>for or we don't know what it is. We are on US Cargo if</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>anyone has a disk they could loan us. Any help or instructions will be =</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>much appreciated.</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> </span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>Carol Coy</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>Bradford</span></font> Public Library</pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>937.448.2612 (Ph)</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>937.448.2615 (Fax)</span></font></pre>
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