<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD><TITLE>Message</TITLE>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.2900.2604" name=GENERATOR></HEAD>
<BODY>
<DIV><SPAN class=193583219-06042005><FONT face=Arial color=#0000ff
size=2>Actually, the system we're going with will address the issue of paying
for printing in a unique way that doesn't involve staff very much. Yes,
they will have to change paper periodically, but they have to do that now.
In addition, we have customers who come in and regularly print off 200-300-page
documents - totally free. This isn't going to stop them, but unless
they've got the cash in their library account to begin with, they won't be able
to run through a couple reams of paper at a time. There's tons of
frivolous printing that goes on at this library and it's bound to be reduced
drastically with the use of this software - provided the software works, which
is always an issue with these systems.</FONT></SPAN></DIV>
<DIV><SPAN class=193583219-06042005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=193583219-06042005><FONT face=Arial color=#0000ff size=2>I'm
not actually in favor of systems like this, but neither am I against them.
The facts are that if staff has more time to answer reference questions then the
public is being better served. If the customers who have legitimate
reasons to be printing are able to get their prints and not wait for a gigantic
document to print or wait for 20 printouts of a Pokemon picture to
print then the public is being better served. This is, of course, all
contingent of the software doing what it's supposed to. If not, then, yes,
it will have been a waste of tax-payers' dollars. We'll have to wait and
see.</FONT></SPAN></DIV>
<DIV><SPAN class=193583219-06042005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=193583219-06042005><FONT face=Arial color=#0000ff size=2>
<DIV align=left><FONT face=Arial size=2>Matt Hoffman<BR>Network
Administrator<BR>Cleveland Heights-University Heights Public
Library<BR>216-932-3600 x 77284 (fax) 216-932-0932<BR><A
href="http://www.heightslibrary.org/">www.heightslibrary.org</A></FONT></DIV></FONT></SPAN></DIV>
<DIV><SPAN class=193583219-06042005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV></DIV>
<DIV><FONT face=Tahoma size=2>-----Original Message-----<BR><B>From:</B>
oplintech-admin@oplin.org [mailto:oplintech-admin@oplin.org] <B>On Behalf Of
</B>JKENZIG<BR><B>Sent:</B> Wednesday, April 06, 2005 3:27 PM<BR><B>To:</B>
'OPLINTECH'<BR><B>Subject:</B> RE: [OPLINTECH] PC Cop
Software<BR><BR></DIV></FONT>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV dir=ltr align=left><SPAN class=639342319-06042005><FONT
color=#0000ff>Agreed,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=639342319-06042005><FONT
color=#0000ff>Space is always a concern if you don't have it. As
far as staffing though you still have to have staff help with logging the
patrons back on and collecting for print jobs, and refilling printers
etc. I don't see a benefit there. You are just changing the
tasks.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=639342319-06042005><FONT
color=#0000ff></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=639342319-06042005><FONT color=#0000ff>If
you really must go this route, here is an interesting solution I've
found <A
href="http://www.spragers.com/PCC/temp.html">http://www.spragers.com/PCC/temp.html</A> that
may be less expensive. </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=639342319-06042005><FONT
color=#0000ff>There is also the Public Web Browser from team software that has
time controls in it. <A
href="http://www.teamsoftwaresolutions.com/">http://www.teamsoftwaresolutions.com/</A></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=639342319-06042005><FONT
color=#0000ff></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=639342319-06042005><FONT color=#0000ff>Jim
Kenzig</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=639342319-06042005><FONT
color=#0000ff>Network Manager</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=639342319-06042005><FONT
color=#0000ff>Cuyahoga County Public Library</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=639342319-06042005><FONT
color=#0000ff></FONT></SPAN> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Matt Hoffman [mailto:.org]
<BR><B>Sent:</B> Wednesday, April 06, 2005 3:18 PM<BR><B>To:</B>
JKENZIG<BR><B>Subject:</B> RE: [OPLINTECH] PC Cop
Software<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><SPAN class=584231119-06042005><FONT face=Arial color=#0000ff
size=2>Well, more PC's are not always a possibility. You have problems
of space requirements and of staff involvement. I think that the primary
reasoning for the use of these systems is to get the management of PC
availability out of the hands of the floor staff and into a scenario where PC
availability can more closely follow library policy. Staff generally
feel that having to deal with customers who won't get off of PC's when others
have been waiting is a huge annoyance and a waste of their time where they
could be assisting customers with reference questions. We're looking at
one of these systems right now, and from the management's standpoint, being
able to recoup some costs from printing and lessening staff involvement are of
great importance. It's a benefit that more customers will be able
to use the PC's during the day. </FONT></SPAN></DIV>
<DIV><SPAN class=584231119-06042005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=584231119-06042005><FONT face=Arial color=#0000ff size=2>Our
policies are going to be very lenient so that even if a customer has been on a
PC for a lengthy period of time, unless another customer is waiting to use a
PC, they will be able to continue using the PC's. There will be no daily
limits, but it may be possible that the customer might have to switch to
another machine if another customer has signed up to the use the current
PC. The fact is that you can make it fair, as long as you do it the
right way.</FONT></SPAN></DIV>
<DIV><SPAN class=584231119-06042005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=584231119-06042005><FONT face=Arial color=#0000ff size=2>
<DIV align=left><FONT face=Arial size=2>Matt Hoffman<BR>Network
Administrator<BR>Cleveland Heights-University Heights Public
Library<BR>216-932-3600 x 77284 (fax) 216-932-0932<BR><A
href="http://www.heightslibrary.org/">www.heightslibrary.org</A></FONT></DIV></FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B>
oplintech-admin@oplin.org [mailto:oplintech-admin@oplin.org] <B>On Behalf Of
</B>JKENZIG<BR><B>Sent:</B> Wednesday, April 06, 2005 2:57 PM<BR><B>To:</B>
'OPLINTECH'<BR><B>Subject:</B> RE: [OPLINTECH] PC Cop
Software<BR><BR></FONT></DIV>
<DIV dir=ltr align=left><SPAN class=405555118-06042005><FONT
color=#0000ff>Not really a direct answer to the question and people on the
list have heard this before from me but here goes again...Why are you going
out of your way to limit what your patrons can do? Wouldn't your money
be better spent on buying more workstations so you have more points of
access and wouldn't have to limit the time and also put some of that
aside to buy extra paper? I know these systems are VERY expensive and
require yearly maintence fees. I just don't believe that they
are the way to go to resolve issues with patrons waiting. Is it really the
best way to spend the taxpayers dollars to benefit them?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=405555118-06042005><FONT
color=#0000ff></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=405555118-06042005><FONT
color=#0000ff>Jim Kenzig</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=405555118-06042005><FONT
color=#0000ff>Network Manager</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=405555118-06042005><FONT
color=#0000ff>Cuyahoga County Public Library</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Mike Hensel [mailto:] <BR><B>Sent:</B>
Wednesday, April 06, 2005 2:41 PM<BR><B>To:</B> OPLINTECH<BR><B>Subject:</B>
[OPLINTECH] PC Cop Software<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><SPAN class=586392918-06042005><FONT face=Arial
size=2>OPLINTECH:</FONT></SPAN></DIV>
<DIV><SPAN class=586392918-06042005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=586392918-06042005><FONT face=Arial size=2>First, thanks
for the information on Tech Connections 6. </FONT></SPAN></DIV>
<DIV><SPAN class=586392918-06042005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=586392918-06042005><FONT face=Arial size=2>Second, I
recently had a sales representative from CMS visit the library to
do a demonstration on PC Cop, a time software and print management
system. I was quite impressed with the product. I have also investigated PC
Reservation so I know all about that product.</FONT></SPAN></DIV>
<DIV><SPAN class=586392918-06042005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=586392918-06042005><FONT face=Arial size=2>My question is -
has anyone heard any information, good or bad, on PC Cop. I would like to
get a better idea of local use in Ohio. It is my understanding
that CMS has a big portion of the market out West and is
currently trying to expand to the East where PC Reservation has
dominated. </FONT></SPAN></DIV>
<DIV><SPAN class=586392918-06042005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=586392918-06042005><FONT face=Arial size=2>Any information
would be appreciated.</FONT></SPAN></DIV>
<DIV><SPAN class=586392918-06042005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=586392918-06042005><FONT face=Arial size=2>Thanks,
</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial color=#800000 size=2>Mike
Hensel</FONT></DIV>
<DIV align=left><FONT face=Arial color=#800000 size=2>Communications &
Marketing Manager</FONT></DIV>
<DIV align=left><FONT face=Arial color=#800000 size=2>London Public
Library</FONT></DIV>
<DIV align=left><FONT face=Arial color=#800000 size=2>20 E. First
Street</FONT></DIV>
<DIV align=left><FONT face=Arial color=#800000 size=2>London, OH
43140</FONT></DIV>
<DIV align=left><FONT face=Arial color=#800000 size=2>(740) 852-9543
Voice</FONT></DIV>
<DIV align=left><FONT face=Arial color=#800000 size=2>(740) 852-3691
Fax</FONT></DIV>
<DIV align=left><FONT face=Arial color=#800000 size=2><A
href="http://www.london.lib.oh.us/">www.london.lib.oh.us</A></FONT></DIV>
<DIV align=left><FONT face=Arial color=#800000 size=2><A
href="mailto:henselmi@oplin.org">henselmi@oplin.org</A></FONT></DIV>
<DIV align=left><FONT face=Arial color=#800000 size=2></FONT> </DIV>
<DIV> </DIV></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>