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<DIV><FONT size=2>Amy,</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Several programs such as Adobe Reader, RealPlayer, and Windows
Media Player need to write user preference settings in the registry on first
use. If your security policies prevent writing to the registry, the
programs will return errors. Moreover if you grant registry
access but also use mandatory user profiles and/or drive locking hardware or
software, the registry entries will not be retained the next time the user logs
on.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>You don't identify your operating system or security. If
you have computers granted by the Gates Foundation, then OPLIN Support can help
you, and WebJunction maintains the PAComputing site <A
href="http://pacomputing.webjunction.org/do/Home">http://pacomputing.webjunction.org/do/Home</A>.
There is also a "Gateslib" user forum in Yahoo! Groups. If you are using
the PAComputing Security Tool on a nongranted computer, there are forums at <A
href="http://www.webjunction.org/forums/forum.jspa?forumID=35">http://www.webjunction.org/forums/forum.jspa?forumID=35</A> and
<A
href="http://securepc.org/forum/cgi-bin/yabb/YaBB.cgi#PACST_cat">http://securepc.org/forum/cgi-bin/yabb/YaBB.cgi#PACST_cat</A>.
If you have a Windows Domain, Microsoft provides extensive support on their
website and user forums.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Whatever your security (assuming Microsoft Windows NT or
better), you will have to grant public users access to the registry, change
mandatory profiles to standard profiles, unlock any hardware or software drive
locking system, and, for good measure, add temporary membership to the "Power
Users" or "Administrators" group. The tools provided by the Gates
Foundation or PAComputing automate some, but not all these steps. Then log
on to each public user profile and run the new software to create the preference
settings. Finally, log back on as an administrator and reapply all your
security, remembering especially to reset group membership to only "Users" for
the public users. For mandatory profiles in a Domain, copy the users'
ntuser.dat files to the roaming profiles and rename them
ntuser.man.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Alternatively, you might get away with loading the ntuser
files as hives in Registry Editor and importing a standard set of preferences
for the software to each.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Franklin Public Library</FONT></DIV>
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