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<p><strong><b><font size=4 face=Arial><span style='font-size:14.0pt;font-family:
Arial'>Office of Information Technology Customer Update – September 16,
2005</span></font></b></strong><b><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;font-weight:bold'><br>
</span></font></b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><br>
</span></font><b><font face=Arial><span style='font-family:Arial;font-weight:
bold'>Scheduled Maintenance:</span></font></b><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><br>
<br>
When: Every Tuesday<br>
<br>
Time: 3:00 AM to 6:00 AM.<o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>September
27, October 4, 11, 18, 25 – OIT engineers will be migrating customers to
the new Columbus Core Network. These moves will be coordinated with the
customers by their customer engineers. Please contact the OCSSC if you
have any questions. <o:p></o:p></span></font></p>
<p><strong><b><font size=3 face=Arial><span style='font-size:12.0pt;font-family:
Arial'>Completed Maintenance:</span></font></b></strong><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>No
maintenance was completed.<o:p></o:p></span></font></p>
<p><strong><b><font size=3 face=Arial><span style='font-size:12.0pt;font-family:
Arial'>Monthly Firewall Maintenance:</span></font></b></strong><b><font
face=Arial><span style='font-family:Arial;font-weight:bold'><br>
</span></font></b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><br>
When: Third Tuesday of every Month<br>
<br>
Next Scheduled Maintenance: September 20, 2005<br>
<br>
Time: 3:00 AM to 6:00 AM.<br>
<br>
The Network Security Group will be performing firewall maintenance. Less than
three minute outages are expected during the maintenance window. Please contact
the Ohio Customer Service and <st1:PlaceName w:st="on">Security</st1:PlaceName>
<st1:PlaceType w:st="on">Center</st1:PlaceType> (formerly the <st1:place w:st="on"><st1:PlaceName
w:st="on">Network</st1:PlaceName> <st1:PlaceName w:st="on">Operations</st1:PlaceName>
<st1:PlaceType w:st="on">Center</st1:PlaceType></st1:place>) at 614-644-0701
if you have any questions or concerns.<br>
<br>
</span></font><strong><b><font face=Arial><span style='font-family:Arial'>EPO
Testing at the State of <st1:place w:st="on"><st1:PlaceName w:st="on">Ohio</st1:PlaceName>
<st1:PlaceName w:st="on">Computer</st1:PlaceName> <st1:PlaceType w:st="on">Center</st1:PlaceType></st1:place>:</span></font></b></strong><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><br>
<br>
EPO testing has been scheduled at the State of Ohio Computer Center for Sunday,
September 18, 2005 from approximately 5:00pm until 9:00pm. Please contact
the OCSSC if you have any questions regarding the outage.<br>
<br>
The following services will be affected during this outage.<br>
<br>
Remote Access Service (RAS)<br>
Remote Access 800 Services<br>
DHCP resolution for customers at the <st1:PlaceName w:st="on">Rhodes</st1:PlaceName>
<st1:PlaceType w:st="on">State</st1:PlaceType> <st1:PlaceName w:st="on">Office</st1:PlaceName>
<st1:PlaceType w:st="on">Tower</st1:PlaceType>, <st1:place w:st="on"><st1:PlaceName
w:st="on">Vern</st1:PlaceName> <st1:PlaceName w:st="on">Riffe</st1:PlaceName> <st1:PlaceType
w:st="on">Center</st1:PlaceType></st1:place> and State of Ohio Computer Center<br>
OIT Secure Hosting Services<br>
OIT SDD Mainframe Access<br>
OIT <st1:place w:st="on"><st1:City w:st="on">Enterprise</st1:City></st1:place>
Network<br>
VPN and Firewall Services<o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>The
following customers will be affected during this outage.</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>PUCO
– Public Utilities Commission<br>
CAAM -Commission on African American Males<br>
NUR - Nursing Board<br>
ETH - Ethics Commission<br>
OCC - Consumer's Council<br>
ODN - Building Backbone<br>
OLRS - <st1:place w:st="on"><st1:State w:st="on">Ohio</st1:State></st1:place>
Legal Rights<br>
OPD <st1:place w:st="on"><st1:State w:st="on">Ohio</st1:State></st1:place>
Public Defender<br>
OSFC - West Broad School Facilities Commission<br>
OSFC - <st1:place w:st="on"><st1:country-region w:st="on">Macedonia</st1:country-region></st1:place>
School Facilities Commission<br>
PBR - Personnel Board of Review<br>
PWC - Public Works Commission<br>
SERB - State Employee Relations Board<br>
OHFA - <st1:place w:st="on"><st1:State w:st="on">Ohio</st1:State></st1:place>
House Finance Authority<br>
CHEM - Chemical Dependency <br>
VEH - Vehicle Collision Board<br>
TPF - Columbus - Tobacco Prevention<br>
OBM - ERP <st1:place w:st="on"><st1:City w:st="on">Enterprise</st1:City></st1:place> <br>
OAQDA - Leveque Air Quality Development Authority<br>
OASFC - Art and Sports Facility Commission<br>
DCP - Columbus - Deferred Compensation<br>
EDU-OSD Education - School for the Deaf<o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>This work
will result in a loss of connectivity to all OIT/SDD Enterprise Shared Services
and Business Support Services resources at this location.<br>
<br>
__________________________________________________<br>
<br>
<b><span style='font-weight:bold'>OIT's Goal:</span></b><br>
<br>
OIT will leverage <st1:place w:st="on"><st1:State w:st="on">Ohio</st1:State></st1:place>'s
investment in information technology by implementing exemplary statewide
governance in collaboration with its customers.<br>
<br>
<b><font color=black><span style='color:black;font-weight:bold'>Service
Delivery Division's Goal:</span></font></b><br>
<br>
Provide customers with a secure, reliable, available, and stable Information
Technology environment, incorporating existing and future architectures.<br>
<br>
<b><span style='font-weight:bold'>Customer Suggestions:</span></b><br>
<br>
Please send your suggestions for improving our network services to:<br>
<br>
E-mail: OCSSC@ohio.gov<br>
<b><span style='font-weight:bold'><br>
<st1:PlaceName w:st="on">Ohio</st1:PlaceName> <st1:PlaceName w:st="on">Customer</st1:PlaceName>
<st1:PlaceName w:st="on">Service & Security</st1:PlaceName> <st1:PlaceType
w:st="on">Center</st1:PlaceType> (OCSSC) formerly the <st1:place w:st="on"><st1:PlaceName
w:st="on">Network</st1:PlaceName> <st1:PlaceName w:st="on">Operations</st1:PlaceName>
<st1:PlaceType w:st="on">Center</st1:PlaceType></st1:place> (NOC):</span></b><br>
<br>
Voice: 644-0701 (<st1:City w:st="on">Columbus</st1:City> Calling Area) or
800-644-0701 (Outside of the <st1:City w:st="on"><st1:place w:st="on">Columbus</st1:place></st1:City>
Calling Area)<br>
<br>
E-mail: OCSSC@ohio.gov<br>
<br>
World Wide Web: HYPERLINK www.das.ohio.gov/ITSD/NetworkServices</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
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