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<TITLE>Office of Information Technology Customer Update – February 17, 2006</TITLE>
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<P><FONT SIZE=2 FACE="Courier New">Office of Information Technology Customer Update – February 17, 2006</FONT>
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<BR><FONT SIZE=2 FACE="Courier New">Scheduled Maintenance:</FONT>
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<BR><FONT SIZE=2 FACE="Courier New">When: Every Tuesday</FONT>
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<BR><FONT SIZE=2 FACE="Courier New">Time: 3:00 AM to 6:00 AM</FONT>
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<P><FONT SIZE=2 FACE="Courier New">February 21, 28, March 7, 14, 21, 28 - OIT engineers will be migrating customers to the new Columbus Core Network. These moves will be coordinated with the customers by their customer engineers. </FONT></P>
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<BR><FONT SIZE=2 FACE="Courier New">During the migration to the new Columbus Core Network, customer engineers are planning to work with each agency on current and future bandwidth requirements.</FONT></P>
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<P><FONT SIZE=2 FACE="Courier New">Completed Maintenance:</FONT>
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<P><FONT SIZE=2 FACE="Courier New">OIT engineers added a preferred path over the new Columbus Core Network between our two Internet Gateways.</FONT>
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<P><FONT SIZE=2 FACE="Courier New">OIT engineers moved the following customers from the existing ATM core to the new Columbus Core Network. </FONT>
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<P><FONT SIZE=2 FACE="Courier New">Rhodes Tower Customers</FONT>
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<P><FONT SIZE=2 FACE="Courier New">Inspector General</FONT>
<BR><FONT SIZE=2 FACE="Courier New">Board of Tax Appeals</FONT>
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<P><FONT SIZE=2 FACE="Courier New">WAN-Connected Customers</FONT>
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<P><FONT SIZE=2 FACE="Courier New">OIT-Lausche</FONT>
<BR><FONT SIZE=2 FACE="Courier New">EDU-Lausche</FONT>
<BR><FONT SIZE=2 FACE="Courier New">OBA-Lausche</FONT>
<BR><FONT SIZE=2 FACE="Courier New">Cosmetology Bd.</FONT>
<BR><FONT SIZE=2 FACE="Courier New">EXPO</FONT>
<BR><FONT SIZE=2 FACE="Courier New">Arts Council</FONT>
<BR><FONT SIZE=2 FACE="Courier New">Historical Society</FONT>
<BR><FONT SIZE=2 FACE="Courier New">Industrial Commission</FONT>
<BR><FONT SIZE=2 FACE="Courier New">Police & Fire Pension Fund</FONT>
<BR><FONT SIZE=2 FACE="Courier New">Tuition Trust Authority</FONT>
<BR><FONT SIZE=2 FACE="Courier New">Veterans Home</FONT>
<BR><FONT SIZE=2 FACE="Courier New">Community Service Council</FONT>
<BR><FONT SIZE=2 FACE="Courier New">Elections</FONT>
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<P><FONT SIZE=2 FACE="Courier New">Monthly Firewall Maintenance:</FONT>
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<BR><FONT SIZE=2 FACE="Courier New">When: Third Tuesday of every Month</FONT>
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<BR><FONT SIZE=2 FACE="Courier New">Next Scheduled Maintenance: February 21, 2006</FONT>
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<BR><FONT SIZE=2 FACE="Courier New">Time: 3:00 AM to 6:00 AM.</FONT>
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<BR><FONT SIZE=2 FACE="Courier New">The Network Security Group will be performing firewall maintenance. Less than three minute outages are expected during the maintenance window. Please contact the Ohio Customer Service and Security Center at 614-644-0701 if you have any questions or concerns.</FONT></P>
<P><FONT SIZE=2 FACE="Courier New">__________________________________________________</FONT>
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<BR><FONT SIZE=2 FACE="Courier New">OIT's Goal:</FONT>
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<BR><FONT SIZE=2 FACE="Courier New">OIT will leverage Ohio's investment in information technology by implementing exemplary statewide governance in collaboration with its customers.</FONT></P>
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<BR><FONT SIZE=2 FACE="Courier New">Service Delivery Division's Goal:</FONT>
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<BR><FONT SIZE=2 FACE="Courier New">Provide customers with a secure, reliable, available, and stable Information Technology environment, incorporating existing and future architectures.</FONT></P>
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<BR><FONT SIZE=2 FACE="Courier New">Customer Suggestions:</FONT>
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<BR><FONT SIZE=2 FACE="Courier New">Please send your suggestions for improving our network services to:</FONT>
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<BR><FONT SIZE=2 FACE="Courier New">E-mail: OCSSC@ohio.gov</FONT>
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<BR><FONT SIZE=2 FACE="Courier New">Ohio Customer Service & Security Center (OCSSC):</FONT>
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<BR><FONT SIZE=2 FACE="Courier New">Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the Columbus Calling Area)</FONT>
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<BR><FONT SIZE=2 FACE="Courier New">E-mail: OCSSC@ohio.gov</FONT>
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<BR><FONT SIZE=2 FACE="Courier New">World Wide Web: HYPERLINKs:</FONT>
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<BR><FONT SIZE=2 FACE="Courier New">Unified Network Services</FONT>
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<BR><A HREF="file://www.das.ohio.gov/ITSD/NetworkServices"><U><FONT COLOR="#0000FF" SIZE=2 FACE="Courier New">www.das.ohio.gov/ITSD/NetworkServices</FONT></U></A>
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<BR><FONT SIZE=2 FACE="Courier New">Escalation List</FONT>
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<BR><A HREF="http://oit.ohio.gov/SDD/NetworkServices/resources/escalationlist.aspx"><U><FONT COLOR="#0000FF" SIZE=2 FACE="Courier New">http://oit.ohio.gov/SDD/NetworkServices/resources/escalationlist.aspx</FONT></U></A>
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<BR><FONT SIZE=2 FACE="Courier New">Scheduled Maintenance</FONT>
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<BR><A HREF="http://oit.ohio.gov/SDD/NetworkServices/ScheduledMaintenance.aspx"><U><FONT COLOR="#0000FF" SIZE=2 FACE="Courier New">http://oit.ohio.gov/SDD/NetworkServices/ScheduledMaintenance.aspx</FONT></U></A>
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