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<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial;font-weight:bold'>Office of Information Technology Customer
Update – June 16, 2006<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial;font-weight:bold'>Scheduled Maintenance:<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>When: Every Tuesday<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Time: 3:00 AM to 6:00 AM<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial;font-weight:bold'>June 20, 2006<o:p></o:p></span></font></b></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial;font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>OIT engineers will be migrating customers to the new
Columbus Core Network. These moves will be coordinated with the customers
by their customer engineers.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>OIT engineers will be moving <st1:place w:st="on"><st1:PlaceName
w:st="on">Vern</st1:PlaceName> <st1:PlaceName w:st="on">Riffe</st1:PlaceName> <st1:PlaceType
w:st="on">Center</st1:PlaceType></st1:place> and Rhodes State Office Tower OIT
Enterprise Environment customers to the Columbus Core Network. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Customers Affected:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><st1:PlaceName w:st="on"><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial'>Vern</span></font></st1:PlaceName><font
size=2 face=Arial><span style='font-size:11.0pt;font-family:Arial'> <st1:PlaceName
w:st="on">Riffe</st1:PlaceName> <st1:PlaceType w:st="on">Center</st1:PlaceType>
– Development, Commerce, Medical Board, Racing Commission, Pharmacy
Board, Legislative Budget Office, Legislative Services Commission, All Boards
and Commissions, and OIT <st1:place w:st="on"><st1:City w:st="on">Enterprise</st1:City></st1:place>
Shared Services.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><st1:PlaceName w:st="on"><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial'>Rhodes</span></font></st1:PlaceName><font
size=2 face=Arial><span style='font-size:11.0pt;font-family:Arial'> <st1:PlaceType
w:st="on">State</st1:PlaceType> <st1:PlaceName w:st="on">Office</st1:PlaceName>
<st1:PlaceType w:st="on">Tower</st1:PlaceType> – OIT <st1:place w:st="on"><st1:City
w:st="on">Enterprise</st1:City></st1:place> Computing (Unix, Windows and DR
Environment)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>OIT engineers will be removing port cards in ATM switches at
the <st1:place w:st="on"><st1:PlaceName w:st="on">Borden</st1:PlaceName> <st1:PlaceType
w:st="on">Building</st1:PlaceType></st1:place> and OET. These cards will
be installed at the State of Ohio Computer Center. We may be required to
reboot the ATM switches at the SOCC.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Customers Affected:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Lottery, ATM Video Customers<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'>OIT engineers will make BGP configuration
changes between OIT and eTech network. No outage is expected.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'>OIT engineers will make configuration
changes to the DAS connection at the Department of Education, <st1:Street
w:st="on"><st1:address w:st="on">25 South Front Street</st1:address></st1:Street>.
The outage should be less than 5 minutes.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'> <o:p></o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=2 color=black face=Arial><span
style='font-size:11.0pt;font-family:Arial;color:black'>June 27, 2006</span></font></b></strong><font
size=2 color=black face=Arial><span style='font-size:11.0pt;font-family:Arial;
color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'>The OIT POP at eTech's North Star
location will be turned down.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'> <o:p></o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=2 color=black face=Arial><span
style='font-size:11.0pt;font-family:Arial;color:black'>Friday, June 30, 2006 -
Midnight</span></font></b></strong><font size=2 color=black face=Arial><span
style='font-size:11.0pt;font-family:Arial;color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'>The ATM network between eTech North Star,
<st1:place w:st="on"><st1:PlaceName w:st="on">Rhodes</st1:PlaceName> <st1:PlaceType
w:st="on">State</st1:PlaceType> <st1:PlaceName w:st="on">Office</st1:PlaceName>
<st1:PlaceType w:st="on">Tower</st1:PlaceType></st1:place> and the State of Ohio
Computer Center will be turned down.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'> <o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=2 color=black face=Arial><span
style='font-size:11.0pt;font-family:Arial;color:black;font-weight:bold'>Saturday,</span></font></b><font
size=2 color=black face=Arial><span style='font-size:11.0pt;font-family:Arial;
color:black'> <strong><b><font face=Arial><span style='font-family:Arial'>June
24, 2006 9 AM to 1 PM</span></font></b></strong><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'>Move T1s to a new
router. This will involve a 5-15 minute outage for each of
the following customers:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'>BBCLE, Cosmetology, EXPO, OAC-CO, OHS-CO,
OIC, OPF(aka-PFDPF), OTTA, OVH, Elections-Broad, BES-Cleve13-JTPA, MH-Medina,
OPLIN-BarbertonHospital, ODOT-Hilltop, MH-FranklinCty, MH-AshlandCty,
BES-ColumbusPIC-JTPA, MH-CuyahogaCty, MH-MontgomeryCtyRec, MH-HamiltonCty,
MH-StarkCty, MH-SummitCty, MH-LucasCtyADAS, AOS-AshtabulaCty, BES-Lebanon1stop.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'> <o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=2 color=black face=Arial><span
style='font-size:11.0pt;font-family:Arial;color:black;font-weight:bold'>Completed
Maintenance:<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'>Replaced BBRHO4 <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
11.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Moved DS3 from BBRHOE to BBRHO4. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Removed VIP2 from BBRHOF. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Turned down BBRHO3, BBRHO4 and BBRHOE <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Turned down BBRHOH and BBRHOI. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial;font-weight:bold'>Monthly Firewall Maintenance:<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>When: Third Tuesday of every Month<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Next Scheduled Maintenance: June 20, 2006<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Time: 3:00 AM to 6:00 AM.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>The Network Security Group will be performing firewall
maintenance. Less than three minute outages are expected during the
maintenance window. Please contact the Ohio Customer Service and <st1:place
w:st="on"><st1:PlaceName w:st="on">Security</st1:PlaceName> <st1:PlaceType
w:st="on">Center</st1:PlaceType></st1:place> at 614-644-0701 if you have any
questions or concerns.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><st1:City w:st="on"><st1:place w:st="on"><b><font size=2
face=Arial><span style='font-size:11.0pt;font-family:Arial;font-weight:bold'>Columbus</span></font></b></st1:place></st1:City><b><font
size=2 face=Arial><span style='font-size:11.0pt;font-family:Arial;font-weight:
bold'> Core GE Migration Update:<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=2 color=black face=Arial><span
style='font-size:11.0pt;font-family:Arial;color:black;font-weight:normal'>As of
Friday, June 16, we have migrated 95% (98% at SOCC, 92% at <st1:place w:st="on">Rhodes</st1:place>)
of the customer connections to the new Columbus Core Network.</span></font></b></strong><font
size=2 color=black><span style='font-size:11.0pt;color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face="Times New Roman"><span
style='font-size:11.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>__________________________________________________<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial;font-weight:bold'>OIT's Goal:<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>OIT will leverage <st1:place w:st="on"><st1:State w:st="on">Ohio</st1:State></st1:place>'s
investment in information technology by implementing exemplary statewide
governance in collaboration with its customers.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial;font-weight:bold'>Service Delivery Division's Goal:<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Provide customers with a secure, reliable, available, and
stable Information Technology environment, incorporating existing and future
architectures.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial;font-weight:bold'>Customer Suggestions:<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Please send your suggestions for improving our network
services to: E-mail: OCSSC@ohio.gov<o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial;font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><b><font
size=2 face=Arial><span style='font-size:11.0pt;font-family:Arial;font-weight:
bold'>Ohio</span></font></b></st1:PlaceName><b><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial;font-weight:bold'> <st1:PlaceName
w:st="on">Customer</st1:PlaceName> <st1:PlaceName w:st="on">Service &
Security</st1:PlaceName> <st1:PlaceType w:st="on">Center</st1:PlaceType></span></font></b></st1:place><b><font
size=2 face=Arial><span style='font-size:11.0pt;font-family:Arial;font-weight:
bold'> (OCSSC):<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Voice: 644-0701 (<st1:City w:st="on">Columbus</st1:City>
Calling Area) or 800-644-0701 (Outside of the <st1:place w:st="on"><st1:City
w:st="on">Columbus</st1:City></st1:place> Calling Area)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>E-mail: OCSSC@ohio.gov<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial;font-weight:bold'>World Wide Web: HYPERLINKs:<o:p></o:p></span></font></b></p>
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font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Unified Network Services<o:p></o:p></span></font></p>
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font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><a
href="http://www.oit.ohio.gov/sdd/networkservices/index.aspx"
title="http://www.oit.ohio.gov/sdd/networkservices/index.aspx">http://www.oit.ohio.gov/sdd/networkservices/index.aspx</a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Escalation List<o:p></o:p></span></font></p>
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font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><a
href="http://oit.ohio.gov/SDD/NetworkServices/resources/escalationlist.aspx"
title="http://oit.ohio.gov/SDD/NetworkServices/resources/escalationlist.aspx">http://oit.ohio.gov/SDD/NetworkServices/resources/escalationlist.aspx</a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Scheduled Maintenance<o:p></o:p></span></font></p>
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font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><a
href="http://oit.ohio.gov/SDD/NetworkServices/ScheduledMaintenance.aspx"
title="http://oit.ohio.gov/SDD/NetworkServices/ScheduledMaintenance.aspx">http://oit.ohio.gov/SDD/NetworkServices/ScheduledMaintenance.aspx</a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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