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<DIV><FONT face=Arial color=#800000 size=2><SPAN
class=848555013-10072006>**Apologies for cross-posting!***</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=848555013-10072006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=848555013-10072006>(If
your library is NOT a KnowItNow provider library, please disregard this
message.)</SPAN></FONT></DIV>
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<DIV></DIV>
<DIV><SPAN class=649394518-14062006><FONT size=2><FONT face=Arial><SPAN
class=649394518-14062006>As you may already know, the </SPAN> KnowItNow
service will be migrating to a newer version of the Tutor.com software<SPAN
class=848555013-10072006> (for librarians, not patrons) </SPAN> in
August.</FONT> <SPAN class=649394518-14062006><FONT face=Arial> We
would like this transition to go as smoothly as possible. <SPAN
class=848555013-10072006> <STRONG>If your library is a provider of the
KnowItNow service, please make sure that you have communicated with your
computer tech(s) and let them know that the new software needs to be
installed as soon as possible.</STRONG></SPAN></FONT></SPAN></FONT></DIV>
<DIV>
<P><SPAN class=649394518-14062006><FONT face=Arial><FONT size=2>In order to
prepare for this software shift, libraries not only need to make sure that
their participating staff are trained<SPAN
class=848555013-10072006>, </SPAN> but will need to have the new software
installed, especially prior to any training. <SPAN
class=848555013-10072006> You can access the software and instructions at
<A href="http://knowitnow.org/provider/"><FONT
color=#000000>http://knowitnow.org/provider/</FONT></A> </SPAN>. <SPAN
class=848555013-10072006> If you and/or your library's tech </SPAN><SPAN
class=848555013-10072006>have</SPAN> questions, please don't hesitate to
contact <SPAN class=848555013-10072006><FONT color=#0000ff><FONT
color=#000000>KnowItNow Support</FONT> </FONT></SPAN>at (216) 623-2987 or
at <SPAN class=848555013-10072006><A
href="mailto:support@knowitnow.org"><FONT
color=#000000>support@knowitnow.org</FONT></A>. </SPAN></FONT></FONT></SPAN></P>
<P><FONT face=Arial size=2><SPAN class=649394518-14062006>Thanks for your
help!</SPAN></FONT></P>
<P><FONT face=Arial size=2><SPAN class=649394518-14062006><EM>The KnowItNow
Team</EM></SPAN></FONT></P>
<P><FONT face=Arial size=2><SPAN
class=649394518-14062006></SPAN></FONT></SPAN> </P></DIV></BLOCKQUOTE></BODY></HTML>