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<DIV><FONT face=Arial size=2><SPAN class=848555013-10072006><EM>**Apologies for
cross-posting!***</EM></SPAN></FONT></DIV>
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<DIV><SPAN class=848555013-10072006><FONT face=Arial><FONT color=#0000ff><FONT
size=2>(If your library is NOT a KnowItNow provider library, please
disregard this message.)<SPAN
class=298220915-18072006> </SPAN></FONT></FONT></FONT></SPAN></DIV>
<DIV><SPAN class=848555013-10072006><FONT face=Arial><FONT color=#0000ff><FONT
size=2><SPAN
class=298220915-18072006> </SPAN></FONT></FONT></FONT></SPAN></DIV>
<DIV><SPAN class=848555013-10072006><FONT face=Arial><FONT color=#0000ff><FONT
size=2><SPAN
class=298220915-18072006> <FONT
color=#800000> <STRONG> ****August 12, 2006: New
KnowItNow provider software goes live! Is YOUR library
prepared?****</STRONG></FONT> </SPAN></FONT></FONT></FONT></SPAN></DIV>
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<DIV></DIV>
<DIV><SPAN class=649394518-14062006><FONT face=Arial><FONT size=2><SPAN
class=649394518-14062006><SPAN class=298220915-18072006>As of August 12,
2006, the statewide </SPAN></SPAN>KnowItNow service will be migrating
to a newer version of the Tutor.com software<SPAN
class=848555013-10072006> (for librarians, not patrons)<SPAN
class=298220915-18072006><FONT
color=#0000ff> . </FONT></SPAN></SPAN><SPAN
class=649394518-14062006> We would like this transition to go as
smoothly as possible. <SPAN
class=848555013-10072006> <STRONG>If your library is a provider of the
KnowItNow service, please make sure that you have communicated with
your computer tech(s) and let them know that the new software needs to
be installed <EM>as soon as
possible.</EM></STRONG></SPAN></SPAN></FONT></FONT></DIV>
<DIV>
<P><SPAN class=649394518-14062006><FONT face=Arial><FONT size=2>In order to
prepare for this software shift, libraries not only need to make sure that
their participating staff are trained<SPAN
class=848555013-10072006>, </SPAN> but will need to have the new
software installed, especially prior to any training. <SPAN
class=848555013-10072006> You can access the software and instructions
at <A href="http://knowitnow.org/provider/"><FONT
color=#000000>http://knowitnow.org/provider/</FONT></A> </SPAN>. <SPAN
class=298220915-18072006> If you have installed the software but not
activated your new accounts yet, please contact KnowItNow Support (see
information, below).</SPAN></FONT></FONT></SPAN></P>
<P><SPAN class=649394518-14062006><FONT face=Arial><FONT size=2><SPAN
class=848555013-10072006>If you and/or your library's tech </SPAN><SPAN
class=848555013-10072006>have</SPAN> questions, please don't hesitate to
contact <SPAN class=848555013-10072006><FONT color=#0000ff><FONT
color=#000000>KnowItNow Support</FONT> </FONT></SPAN>at (216)
623-2987<SPAN class=298220915-18072006><FONT color=#0000ff><FONT
color=#000000> or (216) 623-2988</FONT> </FONT></SPAN> or
at <SPAN class=848555013-10072006><A
href="mailto:support@knowitnow.org"><FONT
color=#000000>support@knowitnow.org</FONT></A>. </SPAN></FONT></FONT></SPAN></P>
<P><FONT face=Arial size=2><SPAN class=649394518-14062006>Thanks for your
help!</SPAN></FONT></P>
<P><FONT face=Arial size=2><SPAN class=649394518-14062006><EM>The KnowItNow
Team</EM></SPAN></FONT></P>
<P><FONT face=Arial size=2><SPAN
class=649394518-14062006></SPAN></FONT></SPAN> </P></DIV></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>