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<p class=MsoNormal style='text-autospace:none'><b><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial;font-weight:bold'>Office of
Information Technology Customer Update – December 21, 2006<o:p></o:p></span></font></b></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial;font-weight:bold'><o:p> </o:p></span></font></b></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial;font-weight:bold'><o:p> </o:p></span></font></b></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial'>OIT engineers will be onsite to make
sure that the ohio.gov network maintains connectivity to the Internet.<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial'>Please contact the OCSSC at 644-0701
or 800-644-0701 if you have any questions regarding the scheduled maintenance below.<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial;font-weight:bold'><o:p> </o:p></span></font></b></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial;font-weight:bold'>TWTC Emergency
Maintenance <st1:City w:st="on"><st1:place w:st="on">Columbus</st1:place></st1:City><o:p></o:p></span></font></b></p>

<p><b><font size=2 face=Arial><span style='font-size:11.0pt;font-family:Arial;
font-weight:bold'>Purpose</span></font></b><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial'>: Hardware Replacement<o:p></o:p></span></font></p>

<p><b><font size=2 face=Arial><span style='font-size:11.0pt;font-family:Arial;
font-weight:bold'>Date:</span></font></b><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial'> 12/22/06 <o:p></o:p></span></font></p>

<p><b><font size=2 face=Arial><span style='font-size:11.0pt;font-family:Arial;
font-weight:bold'>Time:</span></font></b><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial'> 12:01 am EST<o:p></o:p></span></font></p>

<p><b><font size=2 face=Arial><span style='font-size:11.0pt;font-family:Arial;
font-weight:bold'>Duration:</span></font></b><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial'> 90 minutes<o:p></o:p></span></font></p>

<p><b><font size=2 face=Arial><span style='font-size:11.0pt;font-family:Arial;
font-weight:bold'>Details:</span></font></b><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial'> TWTC technicians will be replacing
suspect hardware from a TWTC IP network device<o:p></o:p></span></font></p>

<p><b><font size=2 face=Arial><span style='font-size:11.0pt;font-family:Arial;
font-weight:bold'>Impact:</span></font></b><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial'>  All Dedicated Internet
Customers (OC48, NxT1, T1, Frac T1), Ethernet (EIS), Extended Native LAN
(ENLAN) and VersiPak customers terminating in the TWTC Chambers Central Office
will experience a 60-90 second loss of IP connectivity at the start of the
maintenance window.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>

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