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<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>My apologies if I implied standard home cable
was a comparable service to T1s for businesses and government. I was only
trying to discuss the idea that our expectations may be out of line for a T1
line considering how much websites believe they can push down to most home
connections.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I would personally never use any sort of
cable connection for a business connection. I just don’t trust
those companies. When I was having disconnected issues at home 2 months
ago, I got 4 different explanations and all of them were made up on the spot.
Being lied to by customer service is frustrating. My favorite lie was, “The
weather is changing and the cable lines are expanding/shrinking!”<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Travis McAfee</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Systems Administrator</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Way Public Library</span></font><o:p></o:p></p>
<p class=MsoNormal><st1:Street w:st="on"><st1:address w:st="on"><font size=2
color=black face=Arial><span style='font-size:10.0pt;font-family:Arial'>101
E. Indiana Ave.</span></font></st1:address></st1:Street><o:p></o:p></p>
<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=2
color=black face=Arial><span style='font-size:10.0pt;font-family:Arial'>Perrysburg</span></font></st1:City><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>, <st1:State
w:st="on">OH</st1:State> <st1:PostalCode w:st="on">43551</st1:PostalCode></span></font></st1:place><o:p></o:p></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=FR
style='font-size:10.0pt;font-family:Arial'>Voice: (419) 874-3135 x103</span></font><span
lang=FR><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=FR
style='font-size:10.0pt;font-family:Arial'>Fax: (419)
874-6129</span></font><span lang=FR><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span lang=FR
style='font-size:10.0pt;font-family:Arial'>Email: </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><a
href="mailto:mcafeetr@oplin.org" title="blocked::mailto:strohjo@oplin.org"><span
lang=FR>mcafeetr@oplin.org</span></a></span></font><span lang=FR><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Web: <a href="http://www.waylibrary.info/"
title="blocked::http://www.waylibrary.info/">http://www.waylibrary.info</a></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt'>"The opinions expressed here do not necessarily
reflect the policies and procedures of Way Public Library."</span></font><o:p></o:p></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
color=black face="Times New Roman"><span style='font-size:12.0pt;color:windowtext'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:windowtext;font-weight:bold'>From:</span></font></b><font
size=2 color=black face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:windowtext'> oplintech-bounces@oplin.org
[mailto:oplintech-bounces@oplin.org] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Karl Jendretzky<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, August 28, 2008
10:22 AM<br>
<b><span style='font-weight:bold'>To:</span></b> oplintech@oplin.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [OPLINTECH] Bandwidth
issues.</span></font><font color=black><span style='color:windowtext'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>All,<br>
I've been following your conversation here, and figured I
would add a couple things.<br>
<br>
First off, when comparing the differences between T1s and
cable connections, though the uptime and service level does effect the cost,
the real modifiers are the guaranteed bandwidth, and the upstream speed. Though
cable companies sell lines that they categorize as a 4mb connection, its all
first come first served, and they never really intend for you to get going that
fast. The T1s are a symmetric dedicated line, so you're looking at a guaranteed
1.54Mb transmit and receive to the other end. I do alot from my home in terms
of voice chatting, media streaming and file servers, so I tend to pay special
attention to the posture alot of ISPs are taking over customers using the
bandwidth they paid for.<br>
<br>
As for QoS devices, the ones that sit out at your ends
perplex me alittle. If your bottleneck is the downstream traffic on your WAN
connection, I would think a prioritizing device would sit at the head of that
connection, not the tail. I personally don't have alot of experience with those
types of appliances, and if its working out, then its probably doing more than
what I think of as QoS, but hey, as long as its working...yay! We have
implemented some new QoS stuff at our core, so if any of you are having issues
with stuff like video conferencing or ils dropping, feel free to give us a call
and we'll see what we can work out.<br>
<br>
Lastly, for alot of libraries now, a single T1 isn't enough
bandwidth. This is something we've known for awhile, but only recently have we
been able to do something about it. About a year ago the OPLIN board gave us
authorization to start upgrading connections based on a quarterly utilization
report. We run a report on the entire network that shows us your average
utilization between 2pm and 5pm. A report is collected daily, for a 5 day
period. If your average utilization is above 80% on three of the five days, we
are then authorized to provide additional bandwidth to the library at OPLIN's
cost. To date, this process has allowed us up provide upgrades to roughly 20%
of the libraries statewide, which has pushed our aggregate bandwidth from about
400Mb 11 months ago, to about 750Mb today. I know some of you are pushing your
high bandwidth applications down a separate connection, and therefore aren't
getting any help from us, but the only advice I can give to that is to make
some config changes to push some of that load my way. Once I see it, I can do
something about it.<br>
<br>
Phew, that was longer than I thought it was going to be, time to refill my
coffee cup.<br>
<br>
<br>
<o:p></o:p></span></font></p>
<pre><font size=2 color=black face="Courier New"><span style='font-size:10.0pt'>Thanks,<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> Karl Jendretzky<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> Technology Project Manager<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> <st1:State
w:st="on"><st1:place w:st="on">Ohio</st1:place></st1:State> Public Library Information Network<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> <a
href="mailto:jendreka@oplin.org">jendreka@oplin.org</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> (614) 728-1515<o:p></o:p></span></font></pre>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><br>
<br>
Travis McAfee wrote: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PostalCode"><u1:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="State"><u1:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="City"><u1:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place"><u1:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="Street"><u1:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="address"><u1:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PersonName"></u1:SmartTagType></u1:SmartTagType></u1:SmartTagType></u1:SmartTagType></u1:SmartTagType></u1:SmartTagType></u1:SmartTagType>Way
uses a Cymphonix bandwidth shaping device in conjunction with OPLIN QoS..
I have mixed feelings about the Cymphonix device. If it’s
doing what it says it’s a great and beautiful thing. I ran into
some issues with their tech support a few months ago, however, and they
basically destroyed the thing twice with bad updates.<u1:p></u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:p> </u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Otherwise, I’m not going to say
there are no solutions to this problem, but at peak hours we have our staffers
and 30+ patrons on computers. Even if I were a bandwidth genius, anything
short of blocking Myspace, Facebook, Snapfish, Runescape, YouTube, and
Photobucket would probably result in congested lines. Websites are
designing their content to run on Cable connections now, which are rapidly
approaching the same speeds as our T1 lines. It’s starting to feel a bit
like we’re attempting to ration an apple pie between 100 dinner guests
here at the library. <u1:p></u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:p> </u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>T1 lines just aren’t scaling
well. I have about the same bandwidth at home for $29.99 (RoadRunner -
Meep meep!) and it’s just a single computer. Given, I’m
enjoying one of the “good” cycles with cable based Internet right
now- I think they recently upgraded their network. In my experience
it will slowly deteriorate until they upgrade again. It’s also not as
reliable as a T1 connection, so I guess the extra cost is mostly coming from
that last 10% uptime. Still, this is what the popular sites out there believe their
core audience has access to.<u1:p></u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:p> </u1:p></span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Travis McAfee</span></font><o:p></o:p></p>
<u1:p></u1:p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Systems Administrator</span></font><o:p></o:p></p>
<u1:p></u1:p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Way Public Library</span></font><o:p></o:p></p>
<u1:p></u1:p>
<p class=MsoNormal><st1:Street u2:st="on"><st1:address u2:st="on"><st1:Street
w:st="on"><st1:address w:st="on"><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>101 E. Indiana Ave.</span></font></st1:address></st1:Street></st1:address></st1:Street><o:p></o:p></p>
<u1:p></u1:p>
<p class=MsoNormal><st1:place u2:st="on"><st1:City u2:st="on"><st1:place w:st="on"><st1:City
w:st="on"><font size=2 color=navy face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:navy'>Perrysburg</span></font></st1:City><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'></st1:City>, <st1:State u2:st="on"><st1:State w:st="on">OH</st1:State></st1:State>
<st1:PostalCode u2:st="on"><st1:PostalCode w:st="on">43551</st1:PostalCode></st1:PostalCode></span></font></st1:place></st1:place><o:p></o:p></p>
<u1:p></u1:p>
<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'> <u1:p></u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=FR
style='font-size:10.0pt;font-family:Arial;color:navy'>Voice: (419)
874-3135 x103</span></font><o:p></o:p></p>
<u1:p></u1:p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=FR
style='font-size:10.0pt;font-family:Arial;color:navy'>Fax:
(419) 874-6129</span></font><o:p></o:p></p>
<u1:p></u1:p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=FR
style='font-size:10.0pt;font-family:Arial;color:navy'>Email: </span></font><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><a href="mailto:mcafeetr@oplin.org"
title="blocked::mailto:strohjo@oplin.org" moz-do-not-send=true><span lang=FR>mcafeetr@oplin.org</span></a></span></font><o:p></o:p></p>
<u1:p></u1:p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Web: <a
href="http://www.waylibrary.info/" title="blocked::http://www.waylibrary.info/"
moz-do-not-send=true>http://www.waylibrary.info</a></span></font><o:p></o:p></p>
<u1:p></u1:p>
<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'> <u1:p></u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face="Times New Roman"><span
style='font-size:10.0pt;color:navy'>"The opinions expressed here do not
necessarily reflect the policies and procedures of Way Public Library."</span></font><u1:p></u1:p><o:p></o:p></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
color=black face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <a
href="mailto:oplinlist-bounces@oplin.org">oplinlist-bounces@oplin.org</a> [<a
href="mailto:oplinlist-bounces@oplin.org">mailto:oplinlist-bounces@oplin.org</a>]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Christopher Brose<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, August 27, 2008
9:33 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <a
href="mailto:oplintech@oplin.org">oplintech@oplin.org</a>; <st1:PersonName u2:st="on"><a
href="mailto:oplinlist@oplin.org">oplinlist@oplin.org</a></st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> [OPLINLIST] Bandwidth
issues.</span></font><u1:p></u1:p><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><u1:p> </u1:p><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Hello,<u1:p></u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><u1:p> </u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>I know everyone looks at the subject “bandwidth
issues” and cringes, and I know this has been discussed in the past, and
I know with certainty this will be discussed in the future, so here is my
question.<u1:p></u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><u1:p> </u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Last September we moved our patron network off the
OPLIN router due to bandwidth issues caused by Runescape, Myspace, video
downloads, etc, adding a second T-1 line through AT&T. Since
the internet and it’s traffic are never going to grow smaller, we are experiencing
congestion on this AT&T T-1 line. The bandwidth of this second line
becomes so completely maxed after the kids visit after school, and when our lab
opens, anyone trying to use the Internet experience complete frustration with
long load times and time out issues.<u1:p></u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><u1:p> </u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'> I would like see what others have used or
tested in the way of throttling or shaping their libraries network traffic to
improve Quality of Service to their patrons.<u1:p></u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><u1:p> </u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Thanks,<u1:p></u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><u1:p> </u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><strong><b><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>Christopher J. Brose</span></font></b></strong><u1:p></u1:p><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Network Administrator</span></font><u1:p></u1:p><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Tiffin-Seneca Public Library</span></font><u1:p></u1:p><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Voice: 419-447-3751</span></font><u1:p></u1:p><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Fax: 419-447-3045</span></font><u1:p></u1:p><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'><a href="mailto:brosech@oplin.org"
moz-do-not-send=true>brosech@oplin.org</a></span></font><u1:p></u1:p><o:p></o:p></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><u1:p> </u1:p><o:p></o:p></span></font></p>
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style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre
style='text-align:center'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'>
<hr size=4 width="90%" align=center>
</span></font></pre><pre><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>_______________________________________________<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>OPLINTECH mailing list<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><a
href="mailto:OPLINTECH@oplin.org">OPLINTECH@oplin.org</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><a
href="http://mail.oplin.org/mailman/listinfo/oplintech">http://mail.oplin.org/mailman/listinfo/oplintech</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> <o:p></o:p></span></font></pre></div>
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