<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">

<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
 /* Font Definitions */
 @font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
 /* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
        {mso-style-priority:34;
        margin-top:0in;
        margin-right:0in;
        margin-bottom:0in;
        margin-left:.5in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri","sans-serif";
        color:windowtext;}
.MsoChpDefault
        {mso-style-type:export-only;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
        {page:Section1;}
 /* List Definitions */
 @list l0
        {mso-list-id:177427920;
        mso-list-type:hybrid;
        mso-list-template-ids:-1929238778 67698703 67698713 67698715 67698703 67698713 67698715 67698703 67698713 67698715;}
@list l0:level1
        {mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;}
ol
        {margin-bottom:0in;}
ul
        {margin-bottom:0in;}
-->
</style>
<!--[if gte mso 9]><xml>
 <o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
 <o:shapelayout v:ext="edit">
  <o:idmap v:ext="edit" data="1" />
 </o:shapelayout></xml><![endif]-->
</head>

<body lang=EN-US link=blue vlink=purple>

<div class=Section1>

<p class=MsoNormal>I’m not sure how many folk on this list are directly
involved with telephone systems, but I’m going to give this a try as a
starting point.<o:p></o:p></p>

<p class=MsoNormal>I’m hoping you all can help with a few questions and
either reply to me off list or post.<o:p></o:p></p>

<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>      
</span></span><![endif]>Does your library use a VOIP telephone system?<o:p></o:p></p>

<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>      
</span></span><![endif]>If this is a multi-location system, how many locations
are served?<o:p></o:p></p>

<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'>      
</span></span><![endif]>Who is your telephone system (PBX) manufacturer?<o:p></o:p></p>

<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'>      
</span></span><![endif]>Who is your telephone system (PBX) vendor?<o:p></o:p></p>

<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>5.<span style='font:7.0pt "Times New Roman"'>      
</span></span><![endif]>If you use VOIP do you use copper T1 lines or fiber circuits?<o:p></o:p></p>

<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>6.<span style='font:7.0pt "Times New Roman"'>      
</span></span><![endif]>Who is your network provider? (OPLIN, AT&T, Time-Warner)?<o:p></o:p></p>

<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>7.<span style='font:7.0pt "Times New Roman"'>      
</span></span><![endif]>What type and/or model routers do you use? (Cisco,
Adtran)<o:p></o:p></p>

<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>8.<span style='font:7.0pt "Times New Roman"'>      
</span></span><![endif]>Do you have a staff member dedicated to maintaining
your phone system and equipment?<o:p></o:p></p>

<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>9.<span style='font:7.0pt "Times New Roman"'>      
</span></span><![endif]>Any comments about your experience with VOIP phone
systems?<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>Thanks in advance for your help!<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Jim
Mann<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Technology
Coordinator<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Greene
County Public Library<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>76
E. Market St.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Xenia
Ohio 45385<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>(<span
style='color:red'>937)352-4000 x1210</span><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>mailto:
<a href="mailto:jmann@gcpl.lib.oh.us"><span style='color:blue'>jmann@gcpl.lib.oh.us</span></a></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>

<p class=MsoNormal>"If everything seems under control, you're just not
going fast enough." - Mario Andretti.<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

</div>

</body>

</html>