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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>At CCPL we have been using Velti for this. <a
href="http://www.velti.com">http://www.velti.com</a> I set up a domain
called librarytext.org and set it to forward all mail to them from it. The
patron puts their cell phone number at librarytext.org into their patron record
as the email address. The notice goes to Velti who strips out the phone
number reformats for cell phone and sends it along as an sms text. <o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Jim Kenzig<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Network Manager<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Cuyahoga County Public Library<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
oplintech-bounces@oplin.org [mailto:oplintech-bounces@oplin.org] <b>On Behalf
Of </b>Bill Hardison<br>
<b>Sent:</b> Monday, September 22, 2008 9:15 AM<br>
<b>To:</b> Shane I. Hoffman<br>
<b>Cc:</b> oplintech@oplin.org<br>
<b>Subject:</b> Re: [OPLINTECH] Text Messaging<o:p></o:p></span></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'>Shane,<br>
<br>
Not to rain on your parade, I am of a similar mind. I suggested an SMS
project 5 or 6 years ago to the TV station I used to work for. At it's
foundation it is an outstanding idea. (of course I'd say that I had it
too lol)<br>
<br>
3 years ago I finally was allowed to setup (with one of our vendors) a school
closing SMS alert system . Mass SMS messaging is a nightmare.
Getting away from it is one of the reasons I give for wanting a new job.
The major task isn't the technology to send the messages. It's keeping
your messages flowing. The cell phone companies are constantly changing
their SMS spam "filtering" tactics. One day your messages go
through and the next they do not. They are not particularly interested in
the problems of those outside phone to phone SMS. To add to the problems
some cell phone carriers do not allow anything BUT phone to phone SMS.
Trac Phone used to be like that. I assume they still are. On any
given "snow day" I could anticipate 3 to 4 hundred bounced SMS email
messages, that required individual attention to remove canceled cell accounts
etc from the database.<br>
<br>
It's true that no library would need to communicate with such a large
group. However, the problems with the cell companies would be universal.<br>
<br>
So, what am I saying? If you can find a vendor who is willing to handle
ALL of this for you and all you have to provide is message content, go for
it. If you have to build it and/or manage it day to day, then maybe not.<br>
<br>
<br>
-- <br>
Bill<br>
<br>
Bill Hardison<br>
Computer Services Coordinator<br>
Northwest Regional Library System (NORWELD)<br>
419-352-2903<br>
<br>
<o:p></o:p></p>
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<p class=MsoNormal>On Tue, Sep 9, 2008 at 10:14 AM, Shane I. Hoffman <<a
href="mailto:shoffman@pickawaylib.org">shoffman@pickawaylib.org</a>> wrote:<o:p></o:p></p>
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<p>Are any of your libraries using text messaging for pre-overdue notices or
any other communication with the public?<o:p></o:p></p>
<p> <o:p></o:p></p>
<p><span style='font-size:10.0pt'> Shane Ian Hoffman<br>
IT Coordinator<br>
Pickaway County District Public Libraries<br>
1160 North Court Street<br>
Circleville, OH 43113<br>
phone - 740.477.1644 ext. 232<br>
fax - 740.474.2855</span> <o:p></o:p></p>
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_______________________________________________<br>
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<a href="http://mail.oplin.org/mailman/listinfo/oplintech" target="_blank">http://mail.oplin.org/mailman/listinfo/oplintech</a><o:p></o:p></p>
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