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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I got this response to a warranty inquiry on one of our gateway desktops.
We purchased in May 07 and had a 5 year warranty.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal style='line-height:16.0pt'><span style='font-size:10.0pt'>MPC
Corporation and all of its direct and indirect subsidiaries (collectively, the
“Company”) are in the process of liquidating their assets. The Company will not
be able to service your warranty needs or fill any of your existing orders for
goods or services. <br>
<br>
If you currently have systems located at one of MPC’s repair facilities
identified below and would like the system returned directly to you, please
contact the appropriate facility directly to make arrangements for return
and/or repair of the system. You will also need to make arrangements with
the repair facility to pay for the return and repair of your computer. </span><o:p></o:p></p>
<p class=MsoNormal style='line-height:16.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt;line-height:16.0pt'><span
style='font-size:10.0pt'>Other than the Nampa, ID repair facility, all of the
locations listed below are third party depots that contracted with MPC to
maintain an inventory of warranty parts and provide repair services. When
contacting the repair facility, please provide the following information to assist
in expediting the return: Company name, contact name, RMA number, serial
number, ship to address, phone and shipping information such as account to
charge or COD.</span><o:p></o:p></p>
<p class=MsoNormal style='line-height:16.0pt'><b><span style='font-size:10.0pt;
color:#404040;letter-spacing:.3pt'>Nashville (Quanta): </span></b><span
style='font-size:10.0pt;color:#404040;letter-spacing:.3pt'>Systemsincluded -
450RGH,450ROG,C140,CX200,CX210,E265,E475,E295,M255,M275,</span><o:p></o:p></p>
<p class=MsoNormal style='line-height:16.0pt'><span style='font-size:10.0pt;
color:#404040;letter-spacing:.3pt'>M280,M285,M360,M405,M460,M465,M675,M680,M685,NX260X,NX500,NX510S,NX510X,NX550,</span><o:p></o:p></p>
<p class=MsoNormal style='line-height:16.0pt'><span style='font-size:10.0pt;
color:#404040;letter-spacing:.3pt'>NX560,NX570,NX850,NX860,S7200C,S7210M,S7225C,S7235,S7310M,S7410M,S7500N,S7510N,N7700N,S7710N</span><o:p></o:p></p>
<p class=MsoNormal style='line-height:16.0pt'><b><span style='font-size:10.0pt;
color:#404040;letter-spacing:.3pt'>Contact information: <a
href="mailto:info@authorizednotebookrepair.com">info@authorizednotebookrepair.com</a></span></b><o:p></o:p></p>
<p class=MsoNormal style='line-height:16.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='line-height:16.0pt'><b><span style='font-size:10.0pt;
color:#404040;letter-spacing:.3pt'>Teleplan: </span></b><span
style='font-size:10.0pt;color:#404040;letter-spacing:.3pt'>Systems included -
All Gateway Desktops, Profile 4-6,TransPort ZX, XT, XT2,U1000,T3200e,
T3200,T2500,T2400,T2300,T2300,T2200,T2000,T1300,T1300e,T1000,LT-R,LT,GX3,GX2,GX+,GX</span><o:p></o:p></p>
<p class=MsoNormal style='line-height:16.0pt'><b><span style='font-size:10.0pt;
color:#404040;letter-spacing:.3pt'>Contact information: <a
href="mailto:mpcsupport@teleplan.com">mpcsupport@teleplan.com</a></span></b><o:p></o:p></p>
<p class=MsoNormal style='line-height:16.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='line-height:16.0pt'><b><span style='font-size:10.0pt;
color:#404040;letter-spacing:.3pt'>Jabil/Incline:</span></b><span
style='font-size:10.0pt;color:#404040;letter-spacing:.3pt'> Systems included -
ClientPro AIO (414,424,434), TransPort X3100, X3000, X1000, V1000,
T3100,T3000,T2100,T1200</span><o:p></o:p></p>
<p class=MsoNormal style='line-height:16.0pt'><b><span style='font-size:10.0pt;
color:#404040;letter-spacing:.3pt'>Contact information: 877-748-2410</span></b><o:p></o:p></p>
<p class=MsoNormal style='line-height:16.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='line-height:16.0pt'><b><span style='font-size:10.0pt;
color:#404040;letter-spacing:.3pt'>Flextronics (Arima): </span></b><span
style='font-size:10.0pt;color:#404040;letter-spacing:.3pt'>Systems included
- 4541BZ,4543BZ,C-120X,E-100M,E-155,M210,M250,M320,M325,M520,NX100X,NX200
NX250,NX270,S-7110M,S7125C,S7200N </span><o:p></o:p></p>
<p class=MsoNormal style='line-height:16.0pt'><b><span style='font-size:10.0pt;
color:#404040;letter-spacing:.3pt'>Contact information: <a
href="mailto:kay.jenks@flextronics.com">kay.jenks@flextronics.com</a></span></b><o:p></o:p></p>
<p class=MsoNormal style='line-height:16.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='line-height:16.0pt'><b><span style='font-size:10.0pt;
color:#404040;letter-spacing:.3pt'>MPC (Nampa, ID):</span></b><span
style='font-size:10.0pt;color:#404040;letter-spacing:.3pt'> Systems included -
U1100, MPC Desktops excluding the AIO product line. </span><o:p></o:p></p>
<p class=MsoNormal style='line-height:16.0pt'><b><span style='font-size:10.0pt;
color:#404040;letter-spacing:.3pt'>Contact information: <a
href="mailto:repairsystem@mpccorp.com">repairsystem@mpccorp.com</a></span></b><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Matt Naylor</span><span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Clark County Public Library</span><span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Systems Coordinator</span><span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>937-323-1892 Ext. 1013</span><span style='color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
oplintech-bounces@oplin.org [mailto:oplintech-bounces@oplin.org] <b>On Behalf
Of </b>Christy Clark<br>
<b>Sent:</b> Wednesday, January 21, 2009 3:00 PM<br>
<b>To:</b> OPLINTECH<br>
<b>Cc:</b> Schoening, Kathy<br>
<b>Subject:</b> Re: [OPLINTECH] gateway warranty<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>I filed a complaint with the Attorney General's office today.
Not sure if it will do any good but I had to do something.</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'><a href="http://www.ag4ohio.gov/Public/Default.aspx">http://www.ag4ohio.gov/Public/Default.aspx</a></span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Christy</span><o:p></o:p></p>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Christy
Clark</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Technology
Manager</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Muskingum
County Library System</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>740.453.0391
ext.122</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a
href="mailto:christy@muskingumlibrary.org">christy@muskingumlibrary.org</a></span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> <span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
oplintech-bounces@oplin.org [mailto:oplintech-bounces@oplin.org] <b>On Behalf
Of </b>Christy Clark<br>
<b>Sent:</b> Tuesday, January 20, 2009 11:34 AM<br>
<b>To:</b> oplintech@oplin.org<br>
<b>Subject:</b> [OPLINTECH] gateway warranty<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Has
anyone had any luck contacting Gateway/MPC support? I have machines still
under warranty but all of my e-mails have been returned and I keep getting a
message about bankruptcy when calling.</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Thanks.</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Christy</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Christy
Clark</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Technology
Manager</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Muskingum
County Library System</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>740.453.0391
ext.122</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a
href="mailto:christy@muskingumlibrary.org">christy@muskingumlibrary.org</a></span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<div>
<p class=MsoNormal> <o:p></o:p></p>
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