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<DIV><FONT face=Arial size=2>We are using lptOne, and I have a puzzling anomaly
I am not understanding:</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>This occurs at one of our branches. We have
one network printer, a Xerox Phaser. We are using the Envisionware
monochrome driver for B&W and the Envisionware color driver for color copies
(obviously), both to that one networked printer. We have two print release
stations (which I will call Left and Right). </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>When a patron prints using the color driver, the
print job shows up on both release stations, and can be released on both.
It prints with no problem.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>When a patron prints using the monochrome driver,
the print job shows up on both release stations, and be released on the right
station with no problem. It prints. But when released on the
left station, it doesn't get to the printer. lptOne thinks it has released
the job, because it disappears from the release station queue list, and no error
message comes up, but also no output at the printer. </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Any ideas?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Thanks.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>R. Young</FONT></DIV>
<DIV><FONT face=Arial size=2>I T Coordinator</FONT></DIV>
<DIV><FONT face=Arial size=2>Washington County Public
Library</FONT></DIV></BODY></HTML>