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HP requires its resellers to be authorized by HP before a reseller
can sell most HP systems/components. I'm not an HP reseller and so
when I'm looking at my distributor's pricing information, I can see
the HP items, but I'm not privy to most of the HP pricing. However,
that being said, there are numerous times when a particular HP item
IS available to me to resell. Anecdotally, I've noticed that the
pricing assigned to those HP items that ARE available to me are
usually significantly higher cost. I can't think of a single time
when I've chosen an HP-branded component over another manufacturer.
I don't know the reason, nor have I really cared enough to pursue
the issue.<br>
<br>
That being said, however, the HP branded equipment I see from HP
authorized resellers seems competitive enough in pricing. I've also
had experience in using various HP workstations over the years. In
general, when comparing a similarly-spec'ed business-class computer
between Dell and HP, I personally would be perfectly fine with
either one with regards to hardware quality.<br>
<br>
I can't speak as to warranty issues for HP, but I do have a client
with 200+ Dells that have needed various warranty work over the
years. The Dell warranty experience was reportedly very good every
time.<br>
<br>
In general, if your motherboard problems were with computers that
all used the same motherboard, then (it would be hard, but) I'd
suggest trying to not let it color your experience with that
particular company too overly much. Over the years, I've seen more
than one otherwise very good manufacturer be plagued by a bad run of
motherboards in a particular model of computer. Bad components, bad
manufacturing process, bad design, maybe even bad luck can really
put an end-user off from a particular manufacturer. Where, in the
grand scheme of things, any other component model from the same
manufacturer would have been completely reliable.<br>
<br>
Switching manufacturers because of a bad run of identical computers
may not gain you anything. You could have easily had the same issues
with another manufacturer.<br>
<br>
HOWEVER, if you've had considerable problems with various <u>non-identical</u>
components from the same manufacturer, then I'd be more tempted to
jump ship. Also, having bad experiences with support would
definitely put me off the manufacturer.<br>
<br>
...Just some thoughts on the matter. Hope they are useful.<br>
<br>
Chad<br>
<div class="moz-signature">______________________________<br>
<b>Chad Neeper</b><br>
<small>Senior Systems Engineer</small><br>
<br>
<b>Level 9 Networks</b><br>
<small>740-548-8070 (voice)<br>
866-214-6607 (fax)</small><br>
<br>
<small><small><i>Full LAN/WAN consulting services -- Specialized
in libraries and schools</i></small></small></div>
<br>
On 10/28/2010 1:00 PM, Pantuso, Frank wrote:
<blockquote
cite="mid:8DAB1E20F36B5D4285D344615CBD41187E71A9@ascplmail.akronlibrary.org"
type="cite">
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<p class="MsoNormal"><span style="font-size: 10pt; font-family:
"Arial","sans-serif";">Sorry
for any cross posting.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family:
"Arial","sans-serif";"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family:
"Arial","sans-serif";">We
are currently using Dell workstations exclusively and are
looking into possibly
replacing them. We have had so much trouble with the
motherboards on the units,
I was considering HP as an alternative<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family:
"Arial","sans-serif";"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family:
"Arial","sans-serif";">Anyone
have any insight, comments or general feedback on one over
the other. Could
anyone recommend some Web sites that can provide a
reasonable evaluation of HP
and Dell.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family:
"Arial","sans-serif";"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family:
"Arial","sans-serif";"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family:
"Arial","sans-serif";">Thanks
for any input you can provide<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family:
"Arial","sans-serif";"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family:
"Arial","sans-serif";">Frank
Pantuso<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family:
"Arial","sans-serif";">Network
Services Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family:
"Arial","sans-serif";">Akron-Summit
County Public Library<o:p></o:p></span></p>
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