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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>You might look at OSticket.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>Jim Mann<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>Technology Coordinator<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>Greene County Public Library<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>76 E. Market St.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>Xenia Ohio 45385<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>(</span><span style='font-size:10.0pt;font-family:"Courier New";color:red'>937)352-4000 x1210</span><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>mailto: <a href="mailto:jmann@gcpl.lib.oh.us">jmann@gcpl.lib.oh.us</a></span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>"If everything seems under control, you're just not going fast enough." - Mario Andretti.<o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> oplintech-bounces@lists.oplin.org [mailto:oplintech-bounces@lists.oplin.org] <b>On Behalf Of </b>Kozick, Gregory<br><b>Sent:</b> Friday, March 04, 2011 12:46 PM<br><b>To:</b> oplintech@lists.oplin.org<br><b>Subject:</b> [OPLINTECH] Work Order Systems?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Any suggestions for a good IT Work Order system? I want something that works well with smartphones and Exchange. We’re currently using Track-It and we have another department here that uses Micromain, but neither seem to integrate as well as I’d like with smartphones.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><br><img border=0 width=268 height=69 id="Picture_x0020_1" src="cid:image001.jpg@01CBDA7A.901F8080" alt="Description: Description: logo"><br><br><b><span style='font-family:"Eras Light ITC","sans-serif";color:blue'>Greg Kozick, MCSA</span></b><br><b><span style='font-size:10.0pt;font-family:"Eras Light ITC","sans-serif";color:blue'>Network Services Coordinator</span></b><br><br><span style='font-size:10.0pt;font-family:"Eras Light ITC","sans-serif";color:blue'>direct: 330-643-9144 • mobile: 330-351-9446 • email: gkozick@akronlibrary.org</span><o:p></o:p></p><div><div><div><div class=MsoNormal><hr size=2 width="77%" noshade style='color:#FF8000' align=left></div></div></div></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Eras Light ITC","sans-serif";color:blue'>Visit </span><span style='font-size:10.0pt;font-family:"Eras Light ITC","sans-serif";color:red'><a href="http://www.itsitblog.com/"><span style='color:red'>It's IT</span></a></span><span style='font-size:10.0pt;font-family:"Eras Light ITC","sans-serif";color:blue'>, Your Essential Technology Source; for Valuable PC Tips and Tricks</span><o:p></o:p></p><div><div><div><div class=MsoNormal><hr size=2 width="77%" noshade style='color:#FF8000' align=left></div></div></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>