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<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=512590118-04032011>Hi
Greg,</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=512590118-04032011></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=512590118-04032011>We use
webhelpdesk, and we are satisfied with it. Decent package for the
money. PD</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=512590118-04032011></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=512590118-04032011><A
href="http://www.webhelpdesk.com/">http://www.webhelpdesk.com/</A></SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=512590118-04032011></SPAN></FONT> </DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial size=2>Paula Dayhoff, MCSE W2000/NT4,
Security+, CDIA+<BR>Assistant Systems Administrator<BR>Central Library
Consortium<BR>122 East Columbus St.<BR>P.O. Box 269<BR>Lithopolis, OH
43136<BR>614-837-8533 x112<BR><A
href="mailto:pdayhoff@clcohio.org">pdayhoff@clcohio.org</A></FONT></DIV>
<DIV align=left><FONT face=Arial size=2><FONT face=Librarian size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Librarian"><A
href="http://www.clcohio.org/about/paula.php">http://www.clcohio.org/about/paula.php</A></DIV></SPAN></FONT></FONT>
<DIV align=left> </DIV>
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<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B>
oplintech-bounces@lists.oplin.org [mailto:oplintech-bounces@lists.oplin.org]
<B>On Behalf Of </B>Kozick, Gregory<BR><B>Sent:</B> Friday, March 04, 2011
12:46 PM<BR><B>To:</B> oplintech@lists.oplin.org<BR><B>Subject:</B>
[OPLINTECH] Work Order Systems?<BR><BR></FONT></DIV>
<DIV class=WordSection1>
<P class=MsoNormal>Any suggestions for a good IT Work Order system? I want
something that works well with smartphones and Exchange. We’re currently using
Track-It and we have another department here that uses Micromain, but neither
seem to integrate as well as I’d like with smartphones.<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><BR><IMG id=Picture_x0020_1 height=69
alt="Description: Description: logo" src="cid:512590118@04032011-0157"
width=268><BR><BR><B><SPAN
style="COLOR: blue; FONT-FAMILY: 'Eras Light ITC','sans-serif'">Greg Kozick,
MCSA</SPAN></B><BR><B><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Eras Light ITC','sans-serif'">Network
Services Coordinator</SPAN></B><BR><BR><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Eras Light ITC','sans-serif'">direct:
330-643-9144 • mobile: 330-351-9446 • email:
gkozick@akronlibrary.org</SPAN><o:p></o:p></P>
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<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Eras Light ITC','sans-serif'">Visit
</SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: red; FONT-FAMILY: 'Eras Light ITC','sans-serif'"><A
href="http://www.itsitblog.com/"><SPAN style="COLOR: red">It's
IT</SPAN></A></SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Eras Light ITC','sans-serif'">,
Your Essential Technology Source; for Valuable PC Tips and
Tricks</SPAN><o:p></o:p></P>
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