<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Looking for some advice because we’re stumped with a problem we’ve run in to. We are running Windows server 2008 and have just started rolling out Windows 7 to our staff computers. The problem we’re running into is with our mandatory profiles. We use mandatory profiles for our Circ, Children and Adult logins. To this point, we’ve only rolled out the Children’s profile. Here is the scenario that is occurring:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Children’s log on at the beginning of the day. Everything works fine.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>At the end of the day, they log off.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>The next day, when they go to log in, they get the following error msg; “The User Profile Service service failed to logon. User Profile cannot be loaded”. In order to get the login to work, we have to go to the computer and remove the profile. (Computer > Advanced Settings > User Profiles)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>We’ve gone out to Microsoft’s web site and have Googled this error message but so far have not come up with a fix. MS site had a solution to fix this via a GP setting (Computer Config > Admin Template > System > User Profiles and set “Delete cached copies of Roaming profiles” to enable. Even though it states Roaming profiles, it should work for mandatory profiles as well. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Thank You,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Jim Lack<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Network Manager<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Rocky River Public Library<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>1600 Hampton Rd.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Rocky River, OH 44116<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>440-333-7610 x3765<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>