<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 12 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I am attempting to identify some ‘squirrely’ problems we have recently had with a couple of our fax units (dedicated lines). Any ideas would be appreciated.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>1: When going between our branch ‘S’ (937 area code - Frontier) and any of our other branches (740 area code - Chillicothe Telephone) we receive a busy/no response /NG code even though the phone is answered and handshaking occurs. This occurs on either phone line at the location. Frontier repair indicates that the line quality is good and there is no noticeable static. If the fax unit is brought to one of our other branches (same LATA), there are no problems with any connections. I have tried various initiation delay settings.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>2: A second fax machine at a 740 area code-Chillicothe Telephone branch is similarly unable to complete calls to SEO (AT&T) or Golden Buckeye (877 toll free) and does not receive from SEO <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Problems in both units appear to be related to connections across LATAs, and local line segments appear to be clear. What additional protocol issues or local settings could produce these issues, and what success have others had in troubleshooting across LATA barriers? The local carriers all say that ‘everything is fine’.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have tried with ecm mode both on and off and used both direct long distance as well as ‘select carrier’ prefix. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Thanks in advance for any hints you might have.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Bruce Landis<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Technology Specialist</span> <br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Chillicothe and Ross County Public Library</span> <br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="mailto:landisbr@oplin.org">mailto:landisbr@oplin.org</a></span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>v.(740) 702-4115 fx.(740) 702-4118</span> <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>