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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">I was wondering if anyone has come across the following problem with Yahoo mail. In our Public computer center, we are running Windows 7 along with Internet Explorer
9. We have had a number of patrons comment that when they are in their Yahoo mail, Yahoo mail will all of a sudden lock up on them. The only way around this is to kill the IE session and have them get back into their email. We have suggested trying a different
browser to see if the same thing happens. According to one patron, it happens in Firefox as well, so it doesn’t appear to be a browser specific problem. What is frustrating is when we try to troubleshoot this problem, we cannot duplicate the problem. I
have seen it happen on more than one occasion but when we sit down and try to duplicate the issue, we cannot get it to fail. This is a random issue and does not happen all the time. I don’t recall us having any complaints when we were running Windows XP
and older versions of web browsers on our previous computers. We use mandatory profiles for our Public computer logins (Children’s, Teens and Adults). So far, this problem has only been reported in the Adult area so I do not know if it is just tied to the
Adult profile. Then again, I don’t know how often Teens or Children are getting in and using Yahoo mail. If anyone has any suggestions on how to troubleshoot this issue, can you send them our way?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">Thanks in Advance,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">Jim Lack<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman","serif"">Network Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman","serif"">Rocky River Public Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman","serif"">1600 Hampton Rd.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman","serif"">Rocky River, OH 44116<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman","serif"">440-333-7610 x3765<o:p></o:p></span></p>
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