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Could the problem perhaps be related to a plug-in/add-on? Adobe
Flash, for example. That same version would be used in both FF and
IE. Something like that could be a common denominator.<br>
<br>
<div class="moz-signature">______________________________<br>
<b>Chad Neeper</b><br>
<small>Senior Systems Engineer</small><br>
<br>
<b>Level 9 Networks</b><br>
<small>740-548-8070 (voice)<br>
866-214-6607 (fax)</small><br>
<br>
<small><small><i>Full LAN/WAN consulting services -- Specialized
in libraries and schools</i></small></small></div>
<br>
On 12/14/2011 12:13 PM, Jim Lack wrote:
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<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
Roman","serif"">I was wondering if anyone has
come across the following problem with Yahoo mail. In our
Public computer center, we are running Windows 7 along with
Internet Explorer 9. We have had a number of patrons
comment that when they are in their Yahoo mail, Yahoo mail
will all of a sudden lock up on them. The only way around
this is to kill the IE session and have them get back into
their email. We have suggested trying a different browser
to see if the same thing happens. According to one patron,
it happens in Firefox as well, so it doesn’t appear to be a
browser specific problem. What is frustrating is when we
try to troubleshoot this problem, we cannot duplicate the
problem. I have seen it happen on more than one occasion
but when we sit down and try to duplicate the issue, we
cannot get it to fail. This is a random issue and does not
happen all the time. I don’t recall us having any
complaints when we were running Windows XP and older
versions of web browsers on our previous computers. We use
mandatory profiles for our Public computer logins
(Children’s, Teens and Adults). So far, this problem has
only been reported in the Adult area so I do not know if it
is just tied to the Adult profile. Then again, I don’t know
how often Teens or Children are getting in and using Yahoo
mail. If anyone has any suggestions on how to troubleshoot
this issue, can you send them our way?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
Roman","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
Roman","serif"">Thanks in Advance,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
Roman","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
Roman","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
Roman","serif"">Jim Lack<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New
Roman","serif"">Network Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New
Roman","serif"">Rocky River Public Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New
Roman","serif"">1600 Hampton Rd.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New
Roman","serif"">Rocky River, OH 44116<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New
Roman","serif"">440-333-7610 x3765<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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