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I just wanted to give an update that it appears that simply changing
the secondary DNS entry to one of OPLINs DNS servers seems to have
solved the problem. <br>
<br>
The thing I wasn't expecting, because I had tried making the change
before I wrote the original email, is apparently it needed a cold
boot for the change to get pushed out to the connecting clients.. <br>
<br>
Thanks again, and have a good weekend. <br>
<br>
Joe <br>
<br>
<pre class="moz-signature" cols="72">Joseph Knueven
Director
Germantown Public Library
51 N. Plum St.
Germantown, OH 45327
937-696-9998x10
<a class="moz-txt-link-abbreviated" href="mailto:knuevejo@oplin.org">knuevejo@oplin.org</a>
</pre>
<br>
On 2/2/2012 10:17 AM, Ron Woods wrote:
<blockquote cite="mid:001e01cce1bd$cd3123c0$67936b40$@oplin.org"
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<div class="WordSection1">
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi
Joe,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I
had a similar problem with Kindles a few weeks ago, and my
solution to fix it was this:<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I
upgraded the version of ISC DHCP Server (Im pretty sure
IpCop runs dhcpd) however upgrading just that module is not
always the easiest thing to do with a package like Ipcop.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">However,
what you can do is edit the dhcpd.config file on IPcop and
find or add the following<o:p></o:p></span></p>
<div style="mso-element:para-border-div;border:inset
1.0pt;padding:5.0pt 5.0pt 5.0pt 5.0pt">
<p class="MsoNormal" style="border:none;padding:0in"><span
style="font-size:10.0pt;font-family:"Courier
New";color:windowtext"> <o:p></o:p></span></p>
<p class="MsoNormal" style="border:none;padding:0in"><span
style="font-size:10.0pt;font-family:"Courier
New";color:windowtext"> option domain-name-servers
$DNS_SERVER_IP;<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">
<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">where
it says “option domain-name-servers $DNS_Server_IP; That is
a variable you must assign. You can change that to an actual
DNS server that is NOT your default gateway…this will cause
dhcpd to assign this as the clients DNS. I have found this
fixes the kindle as the kindle MUST be able to resolve DNS
to Amazon’s cloud in order for it to say its connected to
your wifi properly. <o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If
you don’t want to edit the config file, you can use IPcop’s
GUI to make the changes as noted in this article (the field
Primary and Secondary DNS is what your looking for on that
screenshot)<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a
moz-do-not-send="true"
href="http://www.ipcop.org/2.0.0/en/admin/html/services-dhcp.html">http://www.ipcop.org/2.0.0/en/admin/html/services-dhcp.html</a><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">so
for example if your using Oplin’s DNS servers you need to go
into your dhcp server or dhcpd config file and tell dhcpd to
assign 156.63.130.100 as the primary DNS for DHCP clients on
your wireless network and not the default gateway IP or else
some mobile devices such as the Kindle won’t work rightI
have found using dhcpd to actually assign the same DNS
servers the firewall system uses to the clients instead of
using the default gateway of the firewall private address
space has resolved the issue completely.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">It
seems in some cases the Kindle is fooled into thinking its
not connected because DNS won’t resolve past the portal page
without agreeing. By adding DNS(such as oplin’s) and using
your dhcp server or dhcpd to actually assign that address
instead of the default gateway as DNS causes the kindle to
function properly. Also if you have a way of passlisting
traffic, passlist those DNS servers through your portal
page…that way the Kindle can resolve DNS to the Amazon cloud
and they will still have to agree to your portal page to
browse the net.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If
your using OpenDNS just assign those servers via DHCP in
place of the IPcop IP and exempt those dns servers from your
portal page(if your running one)<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I
actually meant to post this earlier and forgot. I had a
question about this as well. I spent a few days tracking
down the issue and this is what I found out the problem was.
The Kindle is notorious for the X next to wifi..you can ping
it just fine, its connected but it won’t do anything…I was
able to track it to the DNS issue above. Once the DNS issue
with DHCP was fixed, the TOS page would then resolve
properly and the user would agree, the connection would
function as intended.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If
you have any questions, feel free to ask. Ipcop has a GUI
for setting that DNS and should make it pretty simple. If
IPCop is using 156.63.130.100 as its DNS server, then just
put that same DNS server in under the DHCP setting for
DNS…this will cause DHCP to assign the 156.63.130.100 as the
DNS server instead of the IP of the IPcop box. <o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">This
has fixed my issue, your mileage may vary.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Sincerely<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Ron
Woods<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Computer
Services Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">St.
Clairsville Public Library<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">740-695-2062<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a class="moz-txt-link-freetext" href="http://www.stclibrary.org">http://www.stclibrary.org</a><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a class="moz-txt-link-abbreviated" href="mailto:woodsro@oplin.org">woodsro@oplin.org</a><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">
<a class="moz-txt-link-abbreviated" href="mailto:oplintech-bounces@lists.oplin.org">oplintech-bounces@lists.oplin.org</a>
[<a class="moz-txt-link-freetext" href="mailto:oplintech-bounces@lists.oplin.org">mailto:oplintech-bounces@lists.oplin.org</a>] <b>On Behalf
Of </b>Chad Neeper<br>
<b>Sent:</b> Wednesday, February 01, 2012 4:35 PM<br>
<b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a><br>
<b>Subject:</b> Re: [OPLINTECH] wireless access on
kindles and ipads<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">You're not
running any sort of "click this button to accept the library's
access policies" proxy are you? I seem to recall others having
this problem on occasion, where the policy page wasn't being
displayed on the Kindle/iPad/WhatHaveYou and thus couldn't be
accepted prior to browsing.<br>
<br>
<o:p></o:p></p>
<div>
<p class="MsoNormal">______________________________<br>
<b>Chad Neeper</b><br>
<span style="font-size:10.0pt">Senior Systems Engineer</span><br>
<br>
<b>Level 9 Networks</b><br>
<span style="font-size:10.0pt">740-548-8070 (voice)<br>
866-214-6607 (fax)</span><br>
<br>
<i><span style="font-size:7.5pt">Full LAN/WAN consulting
services -- Specialized in libraries and schools</span></i><o:p></o:p></p>
</div>
<p class="MsoNormal"><br>
On 1/31/2012 4:47 PM, Joe wrote: <o:p></o:p></p>
<pre>I know this is kind of shot in the darkish, but the last few days, I <o:p></o:p></pre>
<pre>have found that it seems that people with Kindles and Ipads are either <o:p></o:p></pre>
<pre>unable to connect to our wireless network, or in the case of the ipad, <o:p></o:p></pre>
<pre>can connect but cannot browse the web.. Has anybody else seen something <o:p></o:p></pre>
<pre>like this happen? (we're running ipcop 2.0 and dd-wrt on the access <o:p></o:p></pre>
<pre>points..)<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre><o:p> </o:p></pre>
<pre>The only think I can think of that we have changed recently is that we <o:p></o:p></pre>
<pre>upgrade our IPCop firewall to ver. 2.0, but I can't see anything in the <o:p></o:p></pre>
<pre>settings that would lead to these device specific outages..<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>So, has anybody else seen something similar of late?<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Thanks.<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Joe<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Joseph Knueven<o:p></o:p></pre>
<pre>Director<o:p></o:p></pre>
<pre>Germantown Public Library<o:p></o:p></pre>
<pre>51 N. Plum St.<o:p></o:p></pre>
<pre>Germantown, OH 45327<o:p></o:p></pre>
<pre>937-696-9998x10<o:p></o:p></pre>
<pre><a moz-do-not-send="true" href="mailto:knuevejo@oplin.org">knuevejo@oplin.org</a><o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre><o:p> </o:p></pre>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>OPLINTECH mailing list<o:p></o:p></pre>
<pre><a moz-do-not-send="true" href="mailto:OPLINTECH@lists.oplin.org">OPLINTECH@lists.oplin.org</a><o:p></o:p></pre>
<pre><a moz-do-not-send="true" href="http://lists.oplin.org/mailman/listinfo/oplintech">http://lists.oplin.org/mailman/listinfo/oplintech</a><o:p></o:p></pre>
<pre>Search: <a moz-do-not-send="true" href="http://oplin.org/techsearch">http://oplin.org/techsearch</a><o:p></o:p></pre>
<pre><o:p> </o:p></pre>
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