You might consider trying to temporarily giving the patron user administrative privileges over the workstation. Then perform the same test as a patron would. (ie. don't turn off PCReservation, CleanSlate, or anything else. If the ADP payroll stub PDFs work when the patron user has administrative privileges and nothing else has changed, then there may be some sort of rights issues going on. If the user doesn't have the rights to write a file to a preferred location, it could cause problems. I've run into that before, but I wouldn't necessarily expect it with Adobe Reader. Should be a quick/easy test to perform, though and would quickly rule a number of things out no matter what your results are:<div>
If granting admin privileges to the user allows the pdf to display, then you can rule out everything else and focus on Adobe Reader and NTFS (or registry) rights. If it still doesn't work, then you've eliminated rights as the issue.</div>
<div><br></div><div>Chad</div><div class="gmail_extra"><br clear="all"><div>______________________________<br><b>Chad Neeper</b><br><font size="1">Senior Systems Engineer</font><br><br><b>Level 9 Networks</b><br><font size="1">740-548-8070 (voice)<br>
866-214-6607 (fax)</font><br><br><font size="1"><i>Full LAN/WAN consulting services -- Specialized in libraries and schools</i></font><br></div><br>
<br><br><div class="gmail_quote">On Mon, Dec 17, 2012 at 11:50 AM, Daniel Nixon <span dir="ltr"><<a href="mailto:nixonrd@oplin.org" target="_blank">nixonrd@oplin.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
ADP payroll stub PDFs not appearing on our public patron workstations for patrons to print:<br>
Windows 7, current Adobe, PCReservation 4, CleanSlate 6.5. All up to date. Other sites with PDFs OK.<br>
Doesn't work with Chrome or Foxit, either.<br>
Fix so far is to login as Windows administrator, turn off PCReservation, turn off CleanSlate then able to generate and print payroll PDF stub. Not good.<br>
Anyone with same/similar issue?<br>
<br>
Thank you,<br>
<br>
Dan<br>
<br>
-- <br>
Daniel Nixon<br>
Information Systems Manager<br>
Wilmington Public Library of Clinton County<br>
268 N. South St., Wilmington, OH 45177<br>
<a href="http://www.wilmington.lib.oh.us" target="_blank">www.wilmington.lib.oh.us</a><br>
<a href="tel:937.382.2417%20x25" value="+19373822417" target="_blank">937.382.2417 x25</a><br>
<br>
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