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<DIV>A patron came in this morning and asked to speak with me. He explained he was looking to buy a laptop for his home and asked me about specs and also if laptops were properly shielded to prevent interference by his elevated blood chemistry levels and electrical levels. I asked him what he meant, and he told me at a previous employment he tried to learn to use their PCs and they kept locking up and had to be re-booted frequently. The company IT guy told him his blood chemistry levels and body electrical levels were too high and interfered with the PCs processor. </DIV>
<DIV> </DIV>
<DIV>(SIGH)</DIV>
<DIV> </DIV>
<DIV>I told him that would not be a problem with him using PCs now. </DIV>
<DIV>He said, "I was told laptops are better shielded than desktops so that's what I'm going to buy." </DIV>
<DIV>Not wanting to make him feel foolish I told him all PCs were better quality now and not to worry anymore about using them. <BR>He smiled a huge smile and said thank you and went and told his wife that today's computers weren't effected by "his condition" so they could buy one for their home. </DIV>
<DIV>She was happy - he was happy - we're all happy now. </DIV>
<DIV> </DIV>
<DIV>A case where a careless remark was taken seriously. </DIV>
<DIV>I publicly apologize for all the off-hand comments I've made to rookie computers users and promise to watch my words more carefully. </DIV>
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<P>Stephen Cram</P>
<DIV><FONT size=2>Facilities Coordinator</FONT></DIV>
<DIV style="FONT-FAMILY: Arial"><FONT size=2>North Baltimore Public Library</FONT></DIV>
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<DIV style="FONT-FAMILY: Times New Roman" align=left><FONT size=2>If I send you a message in ALL CAPS, I'm not shouting at you. I'm just getting a bit absent-minder and forgot to click the caps lock off.</FONT></DIV>
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