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<DIV>Several suggested I try a USB keyboard and so I have. It types normally. I suggested he have keyboard checked/ cleaned by repair person. </DIV>
<DIV>Thanks so much for your responses! Nice to know one does not face the tech issues of Library life alone.</DIV>
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<DIV>Stephen Cram</DIV></DIV></DIV>
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<DIV><FONT size=2>Facilities Coordinator</FONT></DIV>
<DIV style="FONT-FAMILY: Arial"><FONT size=2>North Baltimore Public Library</FONT></DIV>
<DIV style="FONT-FAMILY: Arial"><FONT size=2> </FONT></DIV></DIV>
<DIV id=IncrediOriginalMessage style="FONT-SIZE: 11pt" dir=ltr><I>-------Original Message-------</I></DIV>
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<DIV style="FONT-SIZE: 11pt" dir=ltr><I><B>From:</B></I> <A href="mailto:v.riley@oplin.org">Vincent Riley</A></DIV>
<DIV style="FONT-SIZE: 11pt" dir=ltr><I><B>Date:</B></I> 10/24/2013 3:05:48 PM</DIV>
<DIV style="FONT-SIZE: 11pt" dir=ltr><I><B>To:</B></I> <A href="mailto:steve@nbpubliclibrary.org">Stephen Cram</A></DIV>
<DIV style="FONT-SIZE: 11pt" dir=ltr><I><B>Subject:</B></I> Re: [OPLINTECH] Got an unusual question</DIV></DIV>
<DIV> </DIV>
<DIV class=moz-cite-prefix>Since you've already checked the Accessibility Options and ruled that out and given the close proximity of those two keys to each other, my first thought is that they must be shorting out something causing caps lock to be envoked.<BR><BR>To see if it is the keyboard you could try plugging a USB keyboard into the laptop and typing on it. If it continues to do it on the USB keyboard, then it is likely a software/driver issue. If it doesn't continue, the laptops keyboard is highly suspect (IMO).<BR><BR><BR>
<DIV class=moz-signature><SMALL><SPAN style="FONT-FAMILY: Lucida Console">Vincent M Riley</SPAN><BR style="FONT-FAMILY: Lucida Console"><SPAN style="FONT-FAMILY: Lucida Console; FONT-WEIGHT: bold">Network Support Staff</SPAN><BR style="FONT-FAMILY: Lucida Console"><SPAN style="FONT-FAMILY: Lucida Console; FONT-WEIGHT: bold; TEXT-DECORATION: underline"><BIG><SPAN style="COLOR: rgb(204,0,0)"><A href="http://www.oplin.org"><IMG style="BORDER-TOP: 0px solid; HEIGHT: 88px; BORDER-RIGHT: 0px solid; BORDER-BOTTOM: 0px solid; BORDER-LEFT: 0px solid; WIDTH: 200px" alt="Ohio Public Library Information Network" src="cid:37D8D06C-D340-4701-86E2-7973A84FDA36"></A></SPAN></BIG><SPAN style="COLOR: rgb(0,0,153)"></SPAN></SPAN><BR style="FONT-FAMILY: Lucida Console"><SPAN style="FONT-FAMILY: Lucida Console"><SPAN style="FONT-WEIGHT: bold">___________________________________________________________________________________<BR>Email:</SPAN> </SPAN><A style="FONT-FAMILY: Lucida
Console" href="mailto:v.riley@oplin.org">v.riley@oplin.org</A> <B>|</B> <SPAN style="FONT-FAMILY: Lucida Console; FONT-WEIGHT: bold">Phone:</SPAN> 888 - 966 - 7546 (Ohio Only) <B>|</B> <SPAN style="FONT-WEIGHT: bold">Fax:</SPAN> 614 - 728 - 5256<BR><BR><BR></SMALL></DIV>On 10/24/2013 02:49 PM, Stephen Cram wrote:<BR></DIV>
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<DIV>A patron has an HP laptop. </DIV>
<DIV>When he types a letter b or a letter n, the next letter is capital then the next is small then the next is capital and the next small - ad infinitum. When the b or the n is typed a second time, it stops doing this.</DIV>
<DIV>Does not do it with any other letters or numbers.</DIV>
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<DIV>I thought "sticky keys" but I checked keyboard under Ease of Access in control panel and it looks like sticky keys and filter keys are shut off.</DIV>
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<DIV>Any ideas? </DIV>
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<DIV>Stephen Cram</DIV>
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<DIV><FONT size=2>Facilities Coordinator</FONT></DIV>
<DIV style="FONT-FAMILY: Arial"><FONT size=2>North Baltimore Public Library</FONT></DIV>
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<FIELDSET class=mimeAttachmentHeader></FIELDSET> <BR><PRE wrap="">_______________________________________________
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