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    Sounds like a hardware-type issue to me - perhaps a shorted circuit
    on the keyboard. Otherwise a possibly flaky firmware. In any event,
    more like a warranty repair (if covered) or trip to an authorized HP
    service center! -- JG<br>
    <br>
    <blockquote cite="mid:005a01ced0ed$b3978000$1ac68000$@oplin.org"
      type="cite">
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            <p class="MsoNormal"
              style="margin:0in;margin-bottom:.0001pt"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
                <a class="moz-txt-link-abbreviated" href="mailto:oplintech-bounces@lists.oplin.org">oplintech-bounces@lists.oplin.org</a>
                [<a class="moz-txt-link-freetext" href="mailto:oplintech-bounces@lists.oplin.org">mailto:oplintech-bounces@lists.oplin.org</a>] <b>On Behalf
                  Of </b>Stephen Cram<br>
                <b>Sent:</b> Thursday, October 24, 2013 2:49 PM<br>
                <b>To:</b> Oplin Tech list<br>
                <b>Subject:</b> [OPLINTECH] Got an unusual question<o:p></o:p></span></p>
          </div>
        </div>
        <p class="MsoNormal"><o:p> </o:p></p>
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          cellpadding="0" cellspacing="0" border="0" width="100%">
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              <td style="width:100.0%;padding:1.5pt 1.5pt 1.5pt 1.5pt"
                width="100%">
                <div id="INCREDI_TEXT_AREA">
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                    <p class="MsoNormal"
                      style="margin:0in;margin-bottom:.0001pt">A patron
                      has an HP laptop.  <o:p></o:p></p>
                  </div>
                  <div>
                    <p class="MsoNormal"
                      style="margin:0in;margin-bottom:.0001pt">When he
                      types a letter b or a letter n, the next letter is
                      capital then the next is small then the next is
                      capital and the next small - ad infinitum.  When
                      the b or the n is typed a second time, it stops
                      doing this.<o:p></o:p></p>
                  </div>
                  <div>
                    <p class="MsoNormal"
                      style="margin:0in;margin-bottom:.0001pt">Does not
                      do it with any other letters or numbers.<o:p></o:p></p>
                  </div>
                  <div>
                    <p class="MsoNormal"
                      style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
                  </div>
                  <div>
                    <p class="MsoNormal"
                      style="margin:0in;margin-bottom:.0001pt">I thought
                      "sticky keys" but I checked keyboard under Ease of
                      Access in control panel and it looks like sticky
                      keys and filter keys are shut off.<o:p></o:p></p>
                  </div>
                  <div>
                    <p class="MsoNormal"
                      style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
                  </div>
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                    <p class="MsoNormal"
                      style="margin:0in;margin-bottom:.0001pt">Any
                      ideas?   <o:p></o:p></p>
                  </div>
                  <div>
                    <p class="MsoNormal"
                      style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
                  </div>
                  <div>
                    <p class="MsoNormal"
                      style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
                  </div>
                  <div>
                    <p class="MsoNormal"
                      style="margin:0in;margin-bottom:.0001pt">Stephen
                      Cram<o:p></o:p></p>
                  </div>
                  <div>
                    <p class="MsoNormal"
                      style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
                  </div>
                  <div id="INCREDISIGNATUREID">
                    <div>
                      <p class="MsoNormal"
                        style="margin:0in;margin-bottom:.0001pt"><span
                          style="font-size:10.0pt">Facilities
                          Coordinator</span><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"
                        style="margin:0in;margin-bottom:.0001pt"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">North
                          Baltimore Public Library</span><span
                          style="font-family:"Arial","sans-serif""><o:p></o:p></span></p>
                    </div>
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                      <p class="MsoNormal"
                        style="margin:0in;margin-bottom:.0001pt"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif""> </span><span
style="font-family:"Arial","sans-serif""><o:p></o:p></span></p>
                    </div>
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              <td style="width:100.0%;padding:1.5pt 1.5pt 1.5pt 1.5pt"
                id="INCREDIFOOTER" width="100%">
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                  cellpadding="0" cellspacing="0" border="0"
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                        width="100%"><br>
                      </td>
                      <td style="padding:0in 0in 0in 0in"
                        id="INCREDISOUND" valign="bottom"><br>
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                    </tr>
                  </tbody>
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              </td>
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          </tbody>
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          <div id="fallback">
            <p class="MsoNormal"
              style="margin:0in;margin-bottom:.0001pt"><span
                style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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                id="contnet" cellpadding="0" cellspacing="0" border="0"
                width="520">
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                    <td style="padding:0in 0in 0in 0in" valign="top">
                      <div align="right">
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                          cellspacing="0" border="0">
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                                0in;height:4.5pt"><br>
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                                0in 0in 0in;height:.75pt"><br>
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                                0in;height:33.75pt"><br>
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                                <p class="MsoNormal"
                                  style="margin:0in;margin-bottom:.0001pt;text-align:center"
                                  align="center"><a
                                    moz-do-not-send="true"
href="http://www.incredimail.com/?id=621131&did=10501&ppd=2812,201301281447,9,1,748381821347692543&rui=153799619&app_test_id=0&sd=20131024"
                                    title="Click to get free animations
                                    for your email, by IncrediMail"
                                    id="link"><b><span
style="font-size:13.0pt;font-family:"Arial","sans-serif";color:#3B8300;text-decoration:none">FREE
                                        Animations</span></b><span
                                      style="text-decoration:none"> </span><span
style="font-size:13.0pt;font-family:"Arial","sans-serif";color:#2C4701;text-decoration:none">for
                                      your email - by IncrediMail </span></a><o:p></o:p></p>
                              </td>
                            </tr>
                            <tr>
                              <td style="padding:7.5pt 0in 0in 0in">
                                <div align="right">
                                  <table class="MsoNormalTable"
                                    style="width:93.75pt"
                                    cellpadding="0" cellspacing="0"
                                    border="0" width="125">
                                    <tbody>
                                      <tr>
                                        <td
                                          style="background:#37520C;padding:0in
                                          0in 0in 0in">
                                          <div align="center">
                                            <table
                                              class="MsoNormalTable"
                                              cellpadding="0"
                                              cellspacing="0" border="0">
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                                                <tr
                                                  style="height:20.25pt">
                                                  <td style="padding:0in
                                                    0in 0in
                                                    0in;height:20.25pt">
                                                    <p class="MsoNormal"
style="margin:0in;margin-bottom:.0001pt"><a moz-do-not-send="true"
href="http://www.incredimail.com/?id=621131&did=10501&ppd=2812,201301281447,9,1,748381821347692543&rui=153799619&app_test_id=0&sd=20131024"
                                                        id="button"><b><span
style="font-family:"Arial","sans-serif";color:white;text-decoration:none">Click
                                                          Here! </span></b></a><o:p></o:p></p>
                                                  </td>
                                                  <td style="padding:0in
                                                    0in 0in
                                                    0in;height:20.25pt">
                                                    <table
                                                      class="MsoNormalTable"
                                                      cellpadding="0"
                                                      cellspacing="0"
                                                      border="0">
                                                      <tbody>
                                                        <tr
                                                          style="height:20.25pt">
                                                          <td
                                                          style="padding:0in
                                                          0in 0in
                                                          3.0pt;height:20.25pt">
                                                          <p
                                                          class="MsoNormal"
style="margin:0in;margin-bottom:.0001pt"><a moz-do-not-send="true"
href="http://www.incredimail.com/?id=620777&did=10501&ppd=2741,201201221253,9,1,748381821347692543&rui=153799619&app_test_id=0&sd=20131024"><span
style="font-size:10.0pt;color:#CCFE00;text-decoration:none">► </span></a><o:p></o:p></p>
                                                          </td>
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                                                  </td>
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                                      <tr style="height:.75pt">
                                        <td style="padding:0in 0in 0in
                                          0in;height:.75pt"><br>
                                        </td>
                                      </tr>
                                    </tbody>
                                  </table>
                                </div>
                              </td>
                            </tr>
                          </tbody>
                        </table>
                      </div>
                    </td>
                    <td style="width:101.25pt;padding:0in 0in 0in 0in"
                      width="135">
                      <p class="MsoNormal"
                        style="margin:0in;margin-bottom:.0001pt"><a
                          moz-do-not-send="true"
href="http://www.incredimail.com/?id=621131&did=10501&ppd=2812,201301281447,9,1,748381821347692543&rui=153799619&app_test_id=0&sd=20131024"
                          id="imageLink"><span
                            style="text-decoration:none"><img
                              id="_x0000_i1025"
                              src="cid:part4.03090502.08080901@westlakelibrary.org"
                              border="0" height="188" width="135"></span></a><o:p></o:p></p>
                    </td>
                  </tr>
                </tbody>
              </table>
            </div>
            <p class="MsoNormal"
              style="margin:0in;margin-bottom:.0001pt"><span
style="font-family:"Arial","sans-serif";display:none"><o:p> </o:p></span></p>
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              cellpadding="0" cellspacing="0" border="0" width="100%">
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                  <td style="padding:0in 0in 0in 0in"><br>
                  </td>
                </tr>
              </tbody>
            </table>
          </div>
        </div>
        <div>
          <p class="MsoNormal"
            style="margin:0in;margin-bottom:.0001pt;line-height:0%"><span
              style="font-size:1.0pt;font-family:"Arial","sans-serif";border:solid
              windowtext 1.0pt;padding:0in"><img id="_x0000_i1026"
                src="cid:part6.04050109.05040108@westlakelibrary.org"
                alt="Image removed by sender." border="0" height="1"
                width="1"></span><span
style="font-size:1.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
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      <pre wrap="">_______________________________________________
OPLINTECH mailing list
<a class="moz-txt-link-abbreviated" href="mailto:OPLINTECH@lists.oplin.org">OPLINTECH@lists.oplin.org</a>
<a class="moz-txt-link-freetext" href="http://lists.oplin.org/mailman/listinfo/oplintech">http://lists.oplin.org/mailman/listinfo/oplintech</a>
Search: <a class="moz-txt-link-freetext" href="http://oplin.org/techsearch">http://oplin.org/techsearch</a>
</pre>
    </blockquote>
    <br>
    <pre class="moz-signature" cols="72">-- 
------------------------------------
James Guilford, I.T. Manager
Westlake Porter Public Library</pre>
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