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<div style="direction: ltr;font-family: Tahoma;color: #000000;font-size: 10pt;">Does it do it if an external keyboard is plugged into it ? if not, could it be something related to his laptop keyboard? Also, was anything recently spilled on it?
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What software is running on it? Does it still do it after a reboot or while using a linux live CD?
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That is a weird problem. I would try a reboot and if the problem persisits, try a linux live cd. That would give you a good indication whether its a hardware issue (if the problem persists) or a software issue ( if the problem goes away).
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Below is something that may help you troubleshoot whether the caps lock is causing the issue or a shift key.
<a href="http://www.angelfire.com/nh/secret/30Repairs.htm" target="_blank">http://www.angelfire.com/nh/secret/30Repairs.htm</a>
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<p class="RDown"><span class="RFontSubhead"><span style="font-size:11.0pt">Caps</span></span> While you’re typing,
<span class="RFontBold"><span style="font-size:9.0pt">if each capital letter unexpectedly becomes small, and each small letter
<span style="letter-spacing:-.2pt">becomes capitalized</span></span></span><span style="letter-spacing:-.2pt">, the Shift key or Caps Lock key is activated.</span></p>
<p class="RNormal">The culprit is usually the Caps Lock key. Probably you pressed it accidentally when you meant to press a nearby key instead. The Caps Lock key stays activated until you deactivate it by pressing it again.</p>
<p class="RNormal">Cure:</p>
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<p class="RSmallIndent" style="border:none;padding:0in">Press the Caps Lock key (again), then try typing some more, to see whether the problem has gone away.</p>
<p class="RSmallIndent" style="border:none;padding:0in">If your keyboard is modern, its top right corner has a Caps Lock light. That light glows when the Caps Lock key is activated; the light stops glowing when the Caps Lock key is deactivated.</p>
<p class="RSmallIndent" style="border:none;padding:0in">If pressing the Caps Lock key doesn’t solve the problem, try jiggling the left and right Shift keys. (Maybe one of those Shift keys was accidentally stuck in the down position, because you spilled some
soda that got into the keyboard and coagulated and made the Shift key too sticky to pop all the way back up.)</p>
<p class="RSmallIndent" style="border:none;padding:0in">If playing with the Caps Lock and Shift keys doesn’t immediately solve your problem, try typing a comma and notice what happens. If the screen shows the symbol “<” instead of a comma, your Shift key is
activated. (The Caps Lock key has no effect on the comma key, since the Caps Lock key affects just letters, not punctuation.) If pressing the comma key makes the screen show a comma, your Shift key is
<i>not</i> activated, and any problems you have must therefore be caused by the Caps Lock key instead.</p>
<p class="RSmallIndent" style="border:none;padding:0in">Perhaps the Caps Lock key is being activated automatically by the program you’re using. (For example, some programs automatically activate the Caps Lock key because they want your input to be capitalized.)
To find out, exit from the program, reboot the computer, get to a C prompt (in DOS) or WordPad (in modern Windows), and try again to type. If the typing is displayed fine, the “problem” was probably caused by just the program you were using — perhaps on purpose.</p>
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<div>Good luck! <br>
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<div class="PlainText">-Ed Liddle <br>
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Marysville Public Library<br>
http://marysvillelib.org </div>
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<div style="direction: ltr;" id="divRpF139192"><font size="2" face="Tahoma" color="#000000"><b>From:</b> oplintech-bounces@lists.oplin.org [oplintech-bounces@lists.oplin.org] on behalf of Stephen Cram [steve@nbpubliclibrary.org]<br>
<b>Sent:</b> Thursday, October 24, 2013 2:49 PM<br>
<b>To:</b> Oplin Tech list<br>
<b>Subject:</b> [OPLINTECH] Got an unusual question<br>
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<div>A patron has an HP laptop. </div>
<div>When he types a letter b or a letter n, the next letter is capital then the next is small then the next is capital and the next small - ad infinitum. When the b or the n is typed a second time, it stops doing this.</div>
<div>Does not do it with any other letters or numbers.</div>
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<div>I thought "sticky keys" but I checked keyboard under Ease of Access in control panel and it looks like sticky keys and filter keys are shut off.</div>
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<div>Any ideas? </div>
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<div>Stephen Cram</div>
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<div><font size="2">Facilities Coordinator</font></div>
<div style="font-family:Arial"><font size="2">North Baltimore Public Library</font></div>
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