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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple style='margin-left:7.5pt;margin-top:3.75pt;margin-right:7.5pt'><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Mike<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Just for grins is “secure boot” enabled in the bios?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>And, have you considered trying “crack” from a bootable drive?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:13.5pt;font-family:Forte;color:#1F497D'>Jim Mann</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Technology Coordinator<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Greene County Public Library<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>76 E. Market St<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Xenia OH 45385<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>937 352 4000 x1210<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><i><span lang=EN style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.greenelibrary.info/">Discover. Learn. Grow.</a></span></i><span lang=EN style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:jmann@gcpl.lib.oh.us">jmann@gcpl.lib.oh.us</a><o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><a href="http://www.facebook.com/greenelibrary.info"><span style='font-family:"Calibri","sans-serif";color:#1F497D;text-decoration:none'><img border=0 width=38 height=38 id="Picture_x0020_1" src="cid:image002.jpg@01CEE5E2.274B29D0" alt="cid:image001.jpg@01CC67C9.EA681980"></span></a><a href="http://twitter.com/#!/greenelibrary"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;text-decoration:none'><img border=0 width=33 height=38 id="Picture_x0020_2" src="cid:image003.jpg@01CEE5E2.274B29D0" alt="cid:image002.jpg@01CC67C9.EA681980"></span></a><a href="http://www.youtube.com/greenelibrary"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;text-decoration:none'><img border=0 width=38 height=38 id="Picture_x0020_3" src="cid:image004.jpg@01CEE5E2.274B29D0" alt="cid:image003.jpg@01CC67C9.EA681980"></span></a><a href="http://www.flickr.com/photos/greene-library"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;text-decoration:none'><img border=0 width=40 height=38 id="Picture_x0020_4" src="cid:image005.jpg@01CEE5E2.274B29D0" alt="cid:image004.jpg@01CC67C9.EA681980"></span></a><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> oplintech-bounces@lists.oplin.org [mailto:oplintech-bounces@lists.oplin.org] <b>On Behalf Of </b>Mike Hensel<br><b>Sent:</b> Wednesday, November 20, 2013 11:11 AM<br><b>To:</b> 'Stephen Cram'; oplintech@lists.oplin.org<br><b>Subject:</b> Re: [OPLINTECH] Potential Computer Vandalism<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Stephen:<o:p></o:p></span></p><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I cleared the Bios and tried reinstalling a new OS. Basically the computer read the HD as having no access so that failed as Chad stated. I need Dell to give me a backdoor password or the hard drives are unless. <o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Mike Hensel<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Director, MLIS<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>London Public Library<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>20 E. First Street<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>London, OH 43140<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><a href="www.mylondonlibrary.org"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue'>www.mylondonlibrary.org</span></a><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>740-852-9543<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Mobile 614-325-1429<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <a href="mailto:oplintech-bounces@lists.oplin.org">oplintech-bounces@lists.oplin.org</a> [<a href="mailto:oplintech-bounces@lists.oplin.org">mailto:oplintech-bounces@lists.oplin.org</a>] <b>On Behalf Of </b>Stephen Cram<br><b>Sent:</b> Wednesday, November 20, 2013 10:51 AM<br><b>To:</b> Oplin Tech list<br><b>Subject:</b> Re: [OPLINTECH] Potential Computer Vandalism<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" style='width:100.0%;padding:1.5pt 1.5pt 1.5pt 1.5pt'><div id="INCREDI_TEXT_AREA"><div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'>All other issues aside, I believe you can salvage the hard drives by attaching to another PC and formatting them and then re-installing it in the old PC and reloading Windows and beginning again.<o:p></o:p></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'> <o:p></o:p></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'>And if you identify the culprit, I can send you some toothpicks to shove under their fingernails if you'd like. I recently found gum shoved into an SD card reader so I'm saving some of my toothpicks for use here.<o:p></o:p></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'> <o:p></o:p></p></div></div></div><div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'> <o:p></o:p></p></div><div id=IncrediOriginalFontSize><div id=INCREDISIGNATUREID><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial","sans-serif"'>Stephen Cram<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Facilities Coordinator</span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>North Baltimore Public Library</span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div></div><div id=INCREDISIGNATUREID><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt'>I have been known to accomplish the impossible at times. </span><o:p></o:p></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt'>However, accomplishing the impossible only means the boss will add it to your regular duties.</span><o:p></o:p></p></div></div><div id=IncrediOriginalMessage><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>-------Original Message-------</span></i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div id=receivestrings><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>From:</span></i></b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'> </span><a href="mailto:henselmi@oplin.org"><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Mike Hensel</span></a><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Date:</span></i></b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'> 11/20/2013 9:21:21 AM<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>To:</span></i></b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'> </span><a href="mailto:oplintech@lists.oplin.org"><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>oplintech@lists.oplin.org</span></a><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Subject:</span></i></b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'> [OPLINTECH] Potential Computer Vandalism<o:p></o:p></span></p></div></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal>OPLINTech Libraries:<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>I’ve got a situation where one of my patron computers last week booted up with a Security Manager Screen that basically needed a password to boot from the hard drive. We run DeepFreeze on all of the computers. I eventually had to get another hard drive sent from Dell. Last night 5 more computers displayed the same message. We lock the computers down with policies as well. I have not seen any virus alerts pop up in Symantec. We run Symantec Endpoint. I don’t believe we had the bios locked down so the only thing I can think of is someone logged into the bios and setup an password on access to the HD which is leaving our machines dead. <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Has anyone run across this scenario and is there any easy fixes besides getting a new hard drive and rebuilding the machine. I’m trying to determine if it was a local hack (patron at each machine) or virus.<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Any help would be appreciated.<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Mike Hensel<o:p></o:p></p><p class=MsoNormal>Director, MLIS<o:p></o:p></p><p class=MsoNormal>London Public Library<o:p></o:p></p><p class=MsoNormal>20 E. First Street<o:p></o:p></p><p class=MsoNormal>London, OH 43140<o:p></o:p></p><p class=MsoNormal><a href="www.mylondonlibrary.org">www.mylondonlibrary.org</a><o:p></o:p></p><p class=MsoNormal>740-852-9543<o:p></o:p></p><p class=MsoNormal>Mobile 614-325-1429<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div></div></div></td></tr><tr><td width="100%" style='width:100.0%;padding:1.5pt 1.5pt 1.5pt 1.5pt' id=INCREDIFOOTER><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" style='width:100.0%;padding:0in 0in 0in 0in'></td><td valign=bottom style='padding:0in 0in 0in 0in' id=INCREDISOUND></td></tr></table></td></tr></table><div><div id=fallback><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=520 style='width:390.0pt' id=contnet><tr><td valign=top style='padding:0in 0in 0in 0in'><div align=right><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr style='height:4.5pt'><td style='padding:0in 0in 0in 0in;height:4.5pt'></td></tr><tr style='height:.75pt'><td style='background:#638842;padding:0in 0in 0in 0in;height:.75pt'></td></tr><tr style='height:33.75pt'><td style='padding:0in 0in 0in 0in;height:33.75pt'></td></tr><tr><td style='padding:0in 0in 0in 0in'><p class=MsoNormal align=center style='margin:0in;margin-bottom:.0001pt;text-align:center'><a href="http://www.incredimail.com/?id=621131&did=10501&ppd=2812,201301281447,9,1,748381821347692543&rui=153799619&app_test_id=0&sd=20131120" title="Click to get free animations for your email, by IncrediMail" id=link><b><span style='font-size:13.0pt;font-family:"Arial","sans-serif";color:#3B8300;text-decoration:none'>FREE Animations</span></b><span style='text-decoration:none'> </span><span style='font-size:13.0pt;font-family:"Arial","sans-serif";color:#2C4701;text-decoration:none'>for your email - by IncrediMail </span></a><o:p></o:p></p></td></tr><tr><td style='padding:7.5pt 0in 0in 0in'><div align=right><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=125 style='width:93.75pt'><tr><td style='background:#37520C;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr style='height:20.25pt'><td style='padding:0in 0in 0in 0in;height:20.25pt'><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><a href="http://www.incredimail.com/?id=621131&did=10501&ppd=2812,201301281447,9,1,748381821347692543&rui=153799619&app_test_id=0&sd=20131120" id=button><b><span style='font-family:"Arial","sans-serif";color:white;text-decoration:none'>Click Here! </span></b></a><o:p></o:p></p></td><td style='padding:0in 0in 0in 0in;height:20.25pt'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr style='height:20.25pt'><td style='padding:0in 0in 0in 3.0pt;height:20.25pt'><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><a href="http://www.incredimail.com/?id=620777&did=10501&ppd=2741,201201221253,9,1,748381821347692543&rui=153799619&app_test_id=0&sd=20131120"><span style='font-size:10.0pt;color:#CCFE00;text-decoration:none'>► </span></a><o:p></o:p></p></td></tr></table></td></tr></table></div></td></tr><tr style='height:.75pt'><td style='padding:0in 0in 0in 0in;height:.75pt'></td></tr></table></div></td></tr></table></div></td><td width=135 style='width:101.25pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><a href="http://www.incredimail.com/?id=621131&did=10501&ppd=2812,201301281447,9,1,748381821347692543&rui=153799619&app_test_id=0&sd=20131120" id=imageLink><span style='text-decoration:none'><img border=0 width=135 height=188 id="_x0000_i1025" src="cid:image006.gif@01CEE5E2.274B29D0"></span></a><o:p></o:p></p></td></tr></table></div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial","sans-serif";display:none'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td style='padding:0in 0in 0in 0in'></td></tr><tr><td style='padding:0in 0in 0in 0in'></td></tr></table></div></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt;line-height:0%'><span style='font-size:1.0pt;font-family:"Arial","sans-serif"'><img border=0 width=1 height=1 id="_x0000_i1026" src="http://www2l.incredimail.com/gcontent/stamps/new2011/pixel.gif?upn=748381821347692543"><o:p></o:p></span></p></div></div></body></html>