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<DIV>All other issues aside, I believe you can salvage the hard drives by attaching to another PC and formatting them and then re-installing it in the old PC and reloading Windows and beginning again.</DIV>
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<DIV>And if you identify the culprit, I can send you some toothpicks to shove under their fingernails if you'd like. I recently found gum shoved into an SD card reader so I'm saving some of my toothpicks for use here.</DIV>
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<DIV>Stephen Cram</DIV>
<DIV><FONT size=2>Facilities Coordinator</FONT></DIV>
<DIV style="FONT-FAMILY: Arial"><FONT size=2>North Baltimore Public Library</FONT></DIV>
<DIV style="FONT-FAMILY: Arial"><FONT size=2> </FONT></DIV>
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<DIV style="FONT-FAMILY: Times New Roman"><FONT size=2>I have been known to accomplish the impossible at times. </FONT></DIV>
<DIV style="FONT-FAMILY: Times New Roman"><FONT size=2>However, accomplishing the impossible only means the boss will add it to your regular duties.</FONT></DIV></DIV>
<DIV id=IncrediOriginalMessage style="FONT-SIZE: 11pt" dir=ltr><I></I> </DIV>
<DIV style="FONT-SIZE: 11pt" dir=ltr><I></I> </DIV>
<DIV style="FONT-SIZE: 11pt" dir=ltr><I>-------Original Message-------</I></DIV>
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<DIV style="FONT-SIZE: 11pt" dir=ltr><I><B>From:</B></I> <A href="mailto:henselmi@oplin.org">Mike Hensel</A></DIV>
<DIV style="FONT-SIZE: 11pt" dir=ltr><I><B>Date:</B></I> 11/20/2013 9:21:21 AM</DIV>
<DIV style="FONT-SIZE: 11pt" dir=ltr><I><B>To:</B></I> <A href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</A></DIV>
<DIV style="FONT-SIZE: 11pt" dir=ltr><I><B>Subject:</B></I> [OPLINTECH] Potential Computer Vandalism</DIV></DIV>
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<P class=MsoNormal>OPLINTech Libraries:<O:P></O:P></P>
<P class=MsoNormal><O:P> </O:P></P>
<P class=MsoNormal>I’ve got a situation where one of my patron computers last week booted up with a Security Manager Screen that basically needed a password to boot from the hard drive. We run DeepFreeze on all of the computers. I eventually had to get another hard drive sent from Dell. Last night 5 more computers displayed the same message. We lock the computers down with policies as well. I have not seen any virus alerts pop up in Symantec. We run Symantec Endpoint. I don’t believe we had the bios locked down so the only thing I can think of is someone logged into the bios and setup an password on access to the HD which is leaving our machines dead. <O:P></O:P></P>
<P class=MsoNormal><O:P> </O:P></P>
<P class=MsoNormal>Has anyone run across this scenario and is there any easy fixes besides getting a new hard drive and rebuilding the machine. I’m trying to determine if it was a local hack (patron at each machine) or virus.<O:P></O:P></P>
<P class=MsoNormal><O:P> </O:P></P>
<P class=MsoNormal>Any help would be appreciated.<O:P></O:P></P>
<P class=MsoNormal><O:P> </O:P></P>
<P class=MsoNormal>Mike Hensel<O:P></O:P></P>
<P class=MsoNormal>Director, MLIS<O:P></O:P></P>
<P class=MsoNormal>London Public Library<O:P></O:P></P>
<P class=MsoNormal>20 E. First Street<O:P></O:P></P>
<P class=MsoNormal>London, OH 43140<O:P></O:P></P>
<P class=MsoNormal><A href="www.mylondonlibrary.org">www.mylondonlibrary.org</A><O:P></O:P></P>
<P class=MsoNormal>740-852-9543<O:P></O:P></P>
<P class=MsoNormal>Mobile 614-325-1429<O:P></O:P></P>
<P class=MsoNormal><O:P> </O:P></P></DIV>
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